2,091 Reviews of Gunn Honda - Service Center
Service Department is Top Notch!! Had an airbag recall on my 2004 Honda Civic. The gentleman who checked me in was named Phillip and told me it would be around 4 hours. Was prepared Had an airbag recall on my 2004 Honda Civic. The gentleman who checked me in was named Phillip and told me it would be around 4 hours. Was prepared to wait and enjoyed fresh Krispy Kreme donuts and coffee. Was reading my book and heard my name called. Ready to go in 1-1/2 hours!!! More
Had software update for transmission. Excellent service. Had software update for transmission. Excellent service from Philip Kotrola. Service performed in a timely fashion. They were welcoming and informativ Had software update for transmission. Excellent service from Philip Kotrola. Service performed in a timely fashion. They were welcoming and informative, advising me of the need for an oil change before I took a long trip. More
EXCELLENT SERVICE Philip's assistant was pleasant and courteous upon check-in. The estimated time of completion was almost to the minute! She then explained to me wha Philip's assistant was pleasant and courteous upon check-in. The estimated time of completion was almost to the minute! She then explained to me what was done. Asked Philip for maintenance advice during checkout and he was thorough and knowledgeable. Very satisfied with the excellent service! Would definitely recommend Gunn Honda to all my friends. Thank you also for giving military discounts to our veterans! More
Great service Thanks parish Malone for once again taking wonderful care of me! Parish has always taken excellent care of me and my vehicle. I would recommend anyone Thanks parish Malone for once again taking wonderful care of me! Parish has always taken excellent care of me and my vehicle. I would recommend anyone using him. More
Excellent service and customer care. Gunn serviced my Honda Od. for 12 years, and now my new CRV which I purchased from Gunn last year, Gunn is the most honest dealership in San Antonio. Gunn serviced my Honda Od. for 12 years, and now my new CRV which I purchased from Gunn last year, Gunn is the most honest dealership in San Antonio. More
Oil change Staff members are very knowledgeable, honest and always friendly. They are open to my questions andalways take the time to explain issues and auto mec Staff members are very knowledgeable, honest and always friendly. They are open to my questions andalways take the time to explain issues and auto mechanics. More
Mr. Joe Toepher Joe is always attentive to my needs for my car. Friendly, courteous and always has a smile. He is the reason i have stayed with honda car service. Hat Joe is always attentive to my needs for my car. Friendly, courteous and always has a smile. He is the reason i have stayed with honda car service. Hats off to you Joe, doing a great job. More
Great customer service, he exceeded all of expectations. Our family has purchased several cars there and have always received great service.We will be back customer service, he exceeded all of expectations. Our family has purchased several cars there and have always received great service.We will be back soon. More
Experienced personnel both in sales, finance, and service Parrish Malone is my service manager and always does an excellent job of limiting my time in the customer waiting area. A truly five star dealership. Parrish Malone is my service manager and always does an excellent job of limiting my time in the customer waiting area. A truly five star dealership. I have been buying Honda's from Gunn and have always been satisfied. Parrish and the service department do a great job and follow up "after the sale" More
Warranty Repair I received notice from Honda that my 2016 CR-V needed a software update. I called Gunn Honda and set up an appointment time which was convenient for I received notice from Honda that my 2016 CR-V needed a software update. I called Gunn Honda and set up an appointment time which was convenient for me. I asked for an estimate of how long the update require and was told about 90 minutes. I arrived a few minutes early and the Red Team took my car right in and I got it back, repaired, about 35 minutes later. Absolutely love the Gunn team and will remain a customer forever. More