2,066 Reviews of Gunn Honda - Service Center
Customer Service Oriented and Efficient! I was treated courteously from my initial phone call through to the conclusion of service. I was able to make an appointment for service and their pr I was treated courteously from my initial phone call through to the conclusion of service. I was able to make an appointment for service and their projected time of service was exactly onpoint. Their customer waiting area is comfortable and the provide free shuttle service for those who prefer to wait elsewhere. I was very impressed! More
Great Service Been doing business with Gunn for 13 years with my 2004 Odyssey and 3 years with my 2014 Accord. Great friendly service that matches a great auto. Been doing business with Gunn for 13 years with my 2004 Odyssey and 3 years with my 2014 Accord. Great friendly service that matches a great auto. More
Honda maintenance service Parish did an outstanding job. He was very courteous and efficient and my car runs like a dream now (even with 90000+ miles on it). The price was re Parish did an outstanding job. He was very courteous and efficient and my car runs like a dream now (even with 90000+ miles on it). The price was reasonable and it took less time than anticipated! I strongly recommend Gunn Honda to everybody I know and I think Parish is an outstanding employee. I was recently in Buenos Aires, Argentina, being driven to the airport in a Ford. While I was in the car, the driver received a call from Ford asking how satisfied he was with his car and with the service he received. He was not satisfied. He pointed out that the new car they had sold him arrived with a dead battery and they insisted on charging him for a new battery. He speculated that the original battery had been stolen by the employees and sold, being replaced by an old battery. I said to him: 'We used to have a Ford also but we switched to Honda---you should do the same". More
5+ Stars for Forrest Excellent customer service can seem like a thing of the past. But not at Gunn Honda. Gunn gives customers hope when a representative actually goes Excellent customer service can seem like a thing of the past. But not at Gunn Honda. Gunn gives customers hope when a representative actually goes above and beyond the call of duty. I was delighted to be introduced to Forrest. Forrest understands how to listen and extract those details which make a big difference when dealing with a concerned client. I found Forrest very knowledgably, friendly and helpful. Forrest was willing to listen to the real issue and take time to review the information of my previous service. A plus at Gunn is that one’s vehicle is in good hands with highly trained service technicians. Forrest should be awarded for his tact, patience, empathy, positive attitude and attention to detail. Most importantly my vehicle was serviced and completed in the allotted time mentioned. More
CUSTOMERS LEAVE HAPPY Mr. Forest Smith took care of my vehicle (Odyssey Van) and has been done this before with our Civic too. Very professional very easy to talk too an Mr. Forest Smith took care of my vehicle (Odyssey Van) and has been done this before with our Civic too. Very professional very easy to talk too and always thinking customer first. Keep it up Mr. Smith..great job my friend! More
Highly commend Phillip When we purchased our vehicle from Gunn in 2012, we were assigned to the Silver team with Phillip Kotrola as our service advisor. Phillip has consiste When we purchased our vehicle from Gunn in 2012, we were assigned to the Silver team with Phillip Kotrola as our service advisor. Phillip has consistently provided terrific service over the last four years. I commend him highly. More
They always do the little extra things for you Had a low tire pressure indicator and also needed a vehicle inspection for license plate renewal. The work was completed within a half hour and durin Had a low tire pressure indicator and also needed a vehicle inspection for license plate renewal. The work was completed within a half hour and during their inspection found the window washer fluid was low. Truly appreciate their extra service attention and is the main reason we come to Gunn Honda for our service More
Great Service Anti'theft Locked Out was quickly and efficiently the following morning that cat w[as towed in. Excellent follow through by service reprentative Moni Anti'theft Locked Out was quickly and efficiently the following morning that cat w[as towed in. Excellent follow through by service reprentative Monica. She made what had been an unpleasant experience turn out very well. I have bought seven vehicles through Gunn Honda and had them serviced there. I have never been disappointed in their service More
They did all the leg work. I had a nail in a tire. They found a nail in two tires! They also made the call to the road hazard warranty company to file the claim so the replacem I had a nail in a tire. They found a nail in two tires! They also made the call to the road hazard warranty company to file the claim so the replacement tires were covered. I got to hang out in the quite area and got lots of work done like I never left the office. Great work! And that was one of two cars in the shop that week for service. More
Forrest is the best! Forrest is one of most professional, committed, and respectful service people I have had the good fortunate to work with. He has a wonderful attitude Forrest is one of most professional, committed, and respectful service people I have had the good fortunate to work with. He has a wonderful attitude and sincere willingness to listen and provide the best service at the best price possible. Forrest reconfirmed my loyalty to Honda and helped make me decide that my next new car will be a 2017 Honda Accord. More