2,040 Reviews of Gunn Honda - Service Center
Great friendly quick service without any extra hassle. Couldn’t recommend them enough. Definitely earned my service Couldn’t recommend them enough. Definitely earned my service More
We have purchased and maintained 5 vehicles from Gunn Honda and 3 vehicles from Gunn Dodge. Gunn has proven to out perform any other dealership that I have experienced. Gunn Honda’s staff has demonstra Honda and 3 vehicles from Gunn Dodge. Gunn has proven to out perform any other dealership that I have experienced. Gunn Honda’s staff has demonstrated a knowledgeable, informative, and non hurried approach in the showroom. Howard Shorter (sales) has been our go to expert. Joe Esparza (service) demonstrates a caring presence, even when revealing financial repair news. During our last service visit, Rosa shared the itemized warranty services that were completed and revealed a recall that was also completed. More
Unclear Estimate Led to Frustration at Gunn Honda. Last week purchased a part from Gunn Honda and inquired about the installation cost. With VIN numbers readily providing detailed car information, I e Last week purchased a part from Gunn Honda and inquired about the installation cost. With VIN numbers readily providing detailed car information, I expected a straightforward estimate. I had received a previous quote, so I confidently scheduled an appointment. Unfortunately, upon arrival for the appointment, the quoted price had doubled. The service department explained this was due to calibration being required, but I was not informed of this beforehand. In my opinion, this lack of transparency is unprofessional. While I understand unforeseen circumstances may arise, a heads-up and potential discount would have been greatly appreciated. Ultimately, I needed the car and paid the increased amount, but left feeling frustrated. More
I trust Gunn Honda to ensure our van is maintained properly and safe for our family. properly and safe for our family. More
GREAT customer service. .....scheduled appointment at 8:30 am for first year warranty check and oil change. Arrived around 8 and was immediately helped. Car was ready to go .....scheduled appointment at 8:30 am for first year warranty check and oil change. Arrived around 8 and was immediately helped. Car was ready to go around 8:45 am. Next service on Monday to fix a recall item. I am expecting everything to go well. More
My car service went well and I got my car back in a reasonable amount of time. My service rep, Chanti was very knowledgeable and helpful. I appreciate the updates regarding my car. reasonable amount of time. My service rep, Chanti was very knowledgeable and helpful. I appreciate the updates regarding my car. More
Lack of quality assurance and testing on their work. After an expensive installation process where an entire entire panel was removed to replace some lightbulbs. Apparently nobody tested to make sure t After an expensive installation process where an entire entire panel was removed to replace some lightbulbs. Apparently nobody tested to make sure that it worked. More
Friendly staff, not exactly the quickest but they get what you come for done. They don’t continue to try to upsell you or get you to pay for other issues they say you have once you tell them no. I have N what you come for done. They don’t continue to try to upsell you or get you to pay for other issues they say you have once you tell them no. I have Not had any issues. More