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Gunn Honda - Service Center

San Antonio, TX

4.8
2,040 Reviews

2,040 Reviews of Gunn Honda - Service Center

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March 22, 2024

Great friendly quick service without any extra hassle. Couldn’t recommend them enough. Definitely earned my service More

by rodG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damon Honore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Pendergrass-Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Monreal
Mar 25, 2024 -

Gunn Honda responded

Thank you for the 5-star review! Happy to hear you were more than satisfied with your visit!

March 19, 2024

We have purchased and maintained 5 vehicles from Gunn Honda and 3 vehicles from Gunn Dodge. Gunn has proven to out perform any other dealership that I have experienced. Gunn Honda’s staff has demonstra More

by It’s GUNN or none
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Esparza
Mar 20, 2024 -

Gunn Honda responded

Thank you so much for the glowing review! We pride ourselves on providing the utmost customer service in sales and in service, and we treat our customers like family. We are thrilled to hear you continue to have a great experience with us. Please let us know if you ever need anything, and thank you for being a part of our Gunn family!

March 16, 2024

Unclear Estimate Led to Frustration at Gunn Honda. Last week purchased a part from Gunn Honda and inquired about the installation cost. With VIN numbers readily providing detailed car information, I e More

by Alex Q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rosa Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Gunn Honda responded

We are truly sorry to hear that your experience was not up to the standards that we strive to provide. Quotes may change when our service team takes a look at a vehicle, so we can understand your frustration. The needs of our customers are always our top concern and have passed along your comment to our service team.

March 16, 2024

Chanti at Gunn Honda is very professional and prompt in delivering assistance and support. She always been very responsive and helpful. More

by Schavva7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanti
Mar 18, 2024 -

Gunn Honda responded

Thank you for the 5-star review! We appreciate your support!

March 15, 2024

I trust Gunn Honda to ensure our van is maintained properly and safe for our family. More

by RememberGoliad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Gunn Honda responded

Thank you for the 5-star review! We do our best to ensure a positive experience for all our customers and are happy to hear you choose Gunn Honda for your servicing needs. We appreciate your support!

March 15, 2024

GREAT customer service. .....scheduled appointment at 8:30 am for first year warranty check and oil change. Arrived around 8 and was immediately helped. Car was ready to go More

by rcmadura
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Mar 18, 2024 -

Gunn Honda responded

Happy to hear you and your vehicle were well taken care of! We appreciate your continued support and thank you for choosing Gunn Honda!

March 10, 2024

My car service went well and I got my car back in a reasonable amount of time. My service rep, Chanti was very knowledgeable and helpful. I appreciate the updates regarding my car. More

by jdcantu79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanti
Mar 11, 2024 -

Gunn Honda responded

Happy to hear Chanti was able to take great care of you and your vehicle! We appreciate your support, and thank you for choosing Gunn Honda!

March 09, 2024

Lack of quality assurance and testing on their work. After an expensive installation process where an entire entire panel was removed to replace some lightbulbs. Apparently nobody tested to make sure t More

by c4r6amd
Recommend Dealer
No
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Gunn Honda responded

We would like to apologize for your recent experience at Gunn. We're sorry to hear you were less than satisfied with your visit. If you’d like to discuss your visit, please give us a call. Thank you.

March 07, 2024

Friendly staff, not exactly the quickest but they get what you come for done. They don’t continue to try to upsell you or get you to pay for other issues they say you have once you tell them no. I have N More

by cstewart422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Gunn Honda responded

Thank you for taking the time to share your experience. Happy to hear you had a great experience, and we look forward to welcoming you back soon!

March 05, 2024

Prompt, friendly, reliable service This was my 3rd oil change same consistent service each time. Thank you. More

by jhammond97756
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Ortega
Mar 05, 2024 -

Gunn Honda responded

Thank you for the 5-star rating! We appreciate you, and thank you for choosing Gunn Honda!

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