Gunn Honda - Service Center

Fantastic service as usual from Rosa and the Gold service team at Gun Honda in San Antonio. Fast service and lots of direct communication to keep me abreast of the process. team at Gun Honda in San Antonio. Fast service and lots of direct communication to keep me abreast of the process. More

I purchased my Civic in 2012…and Gunn Honda has been servicing my car ever since. They are always customer driven and provide the best service! My car looks and runs like it is new. servicing my car ever since. They are always customer driven and provide the best service! My car looks and runs like it is new. More

The folks at Gunn Honda were friendly and professional. The brake job took longer than estimated because the technician wasn't totally satisfied with his test drive and decided to revist job and fixed a mi The brake job took longer than estimated because the technician wasn't totally satisfied with his test drive and decided to revist job and fixed a minor misaligned part. Pleased with conscientious professional's dedication. More

I can’t think of an instant that I have been unsatisfied with the service had GUNN HONDA. I’m just in every day guy who’s had some critical professional analytical job so at this point, I don’t take things with the service had GUNN HONDA. I’m just in every day guy who’s had some critical professional analytical job so at this point, I don’t take things likely when it comes to where I get my customer service or funds or services or purchases. I’ve had several service managers, some good some awesome. Right now.Chanti Vong is my latest service manager. Have to go to GUNN for my vehicles for over 20 years. She is sincerely a friendly courteous, personable and no less professional service manager, and it’s evident she enjoys what she does. Recently took him my 2020 CRV for its first time schedule maintenance. She addressed all my concerns and through my appointment took care of me efficiently and accurately. I know there’s options out there to pay less for this type of required service. But I choose to drive the 10 miles to the dealership where I purchased the vehicle to continue to receive the level of customer service that I know personally and have been responsible other professions. Final words, it would be a blessing if she could be cloned, but I know it’s not right so good job. Kudos to Chanti and her Technician who took care of my vehicle and ensured my family safety. More

The service department has a procedure with their replacement of catalytic converters that cons people out of their warranty. When your emissions system problem light comes on and is checked (Cataly replacement of catalytic converters that cons people out of their warranty. When your emissions system problem light comes on and is checked (Catalytic Converter diagnostic), they must follow a bulletin. They must first do a software update of the Programmable Fuel Injection system, and then they must replace your fuel injectors (which parts were on backorder for almost a year). During this process of course now my car is no longer under warranty and they now claim that since neither fixed the problem it is indeed my catalytic converters (over $7,000 to replace). The tried to do a goodwill request with Honda as there is evidence of the diagnostic and then the trail of services that followed, but a month later it was denied. I will NEVER use or trust Gunn Honda again. More

The service I received at Gunn Honda was excellent and the staff was outstanding in the performance of their duties! the staff was outstanding in the performance of their duties! More

Toni in service very good job. Very professional Very knowledgeable. Went through everything to make sure I understand. Very professional Very knowledgeable. Went through everything to make sure I understand. More

I think the staff are courteous and professional, and I trust them to work in my car. The waiting area is nice and has drink and snack vending machines - handy! The seats could be a bit more comfy, though. trust them to work in my car. The waiting area is nice and has drink and snack vending machines - handy! The seats could be a bit more comfy, though. More

Took care of my battery replacement quickly and expediently while I waited for less than 30 minutes expediently while I waited for less than 30 minutes More

Service was good. Expensive but expected at a dealer versus a quick lube. I do miss vacuum service that used to be with dealer service. Expensive but expected at a dealer versus a quick lube. I do miss vacuum service that used to be with dealer service. More