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Gunn Honda - Service Center

San Antonio, TX

4.7
2,050 Reviews
Call Service Center (210) 361-9784

2,050 Reviews of Gunn Honda - Service Center

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January 30, 2025

Service staff and Bobby were great. They explained the service and findings very thoroughly. Service was completed in a reasonable time frame. Thank you. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby
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January 29, 2025

Everyone was very helpful and answered questions and let me know what was happening. I had no complaints. More

by Sksparkman70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
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January 28, 2025

Service department technicians were rude and didn’t really have any great qualities when it comes to customer service. Made me wait in the waiting area for an extra 45 minutes in the waiting room befor More

by aaron.jones154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mason
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January 27, 2025

Service advisor, Avianna was thorough, helpful, and nice. Facility is comfortable and clean while I waited for service. Been taking my suv here for about a year and they keep my vehicle running well. More

by DeeRodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avianna
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Jan 27, 2025 -

Gunn Honda responded

Thank you for your thoughtful review! We're thrilled to hear that Avianna provided thorough and helpful service. It's great to know you find our facility comfortable and clean, and we appreciate your trust in us to keep your SUV running smoothly.

January 25, 2025

The Maintenance Gold Team Lead, Rosa, kept me appraised while my vehicle was being serviced. When I picked up the vehicle she explained clearly what was on the invoice. She is professional and personable More

by Bradley
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Gunn Honda responded

Thank you for sharing your positive experience! We’re delighted to hear that Rosa kept you well-informed during your service and took the time to explain the invoice clearly. Her professionalism and personable approach are truly appreciated. We’ll be sure to pass along your feedback to her!

January 25, 2025

Received very good service from Gunn Honda when I recently took my 2024 Honda Pilot to have a Safety Recall performed. I also received a complimentary oil & filter change as well as a free tire rota More

by Chabravo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni Simpson
Report | Print
Jan 27, 2025 -

Gunn Honda responded

Thank you so much for your wonderful review! We're thrilled to hear that your visit for the Safety Recall went smoothly and that you enjoyed the complimentary oil change and tire rotation. We’ll be sure to pass along your praise to Toni for his friendly and professional service. Your feedback means a lot to us, and we look forward to serving you again!

January 24, 2025

Good experience with this dealership. Technicians and service representatives are very helpful. Easy to make an ap. More

by hollyibarra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni Simpson
Report | Print
Jan 27, 2025 -

Gunn Honda responded

Thank you for sharing your experience! We’re glad Rosa kept you informed throughout the service and made sure you understood everything when picking up your vehicle. We truly appreciate your kind words about her professionalism and personable approach. We'll be sure to pass along your feedback!

January 23, 2025

Greeted with a smile. All items were discussed upfront on service requirements. Enjoyed the interaction and experience. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanti Vong
Report | Print
Jan 27, 2025 -

Gunn Honda responded

Thank you for your kind review! We're so glad to hear that you had a positive experience and that all service requirements were clearly discussed upfront. We strive to provide friendly and transparent service, and we’re happy it showed during your visit!

January 16, 2025

This dealership goes above and beyond to give good service. There is another Honda dealership closer to my residence, but I will drive to Gunn Honda to have my vehicle serviced because of their servic More

by texas1561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2025 -

Gunn Honda responded

Thank you for your incredible review! We're honored that you choose Gunn Honda for your vehicle’s service, even with a closer option available. Our team strives to provide reliable and dependable service, and we're thrilled to know that it makes a difference to you!

January 12, 2025

Outstanding place to get your car service and they treat you like family. We’re not go anywhere else. More

by Bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Jan 13, 2025 -

Gunn Honda responded

Thank you so much for your kind words! We're thrilled to hear that you feel like family when you visit us for service. Providing outstanding care and creating a welcoming environment is what we strive for. We truly appreciate your loyalty and look forward to continuing to take care of all your automotive needs!

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