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Gunn Honda - Service Center

San Antonio, TX

4.8
2,081 Reviews
Call Service Center (210) 361-9784

2,081 Reviews of Gunn Honda - Service Center

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April 04, 2025

Friendly service. Coordinated with my schedule recommended service needed and reviewed service items with me when done More

by mcobh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vasquez and Chanti Vong
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April 03, 2025

The service was great. Tony did a great job of keeping me informed and checking me out. More

by Cmitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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April 01, 2025

Toni Simpson was awesome and very courteous! Gunn Honda dealership is a really great place for services for your vehicles, the staff is very friendly! More

by divya22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parish Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Pendergrass-Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donny Penn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toni Simpson
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April 01, 2025

Chanti was the lady I felt with. She was friendly and explained the services and the $ value of each service and wait time. For anything outside the norm she came and explained the i More

by mcwade1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanti
Report | Print
March 28, 2025

Great service. The only issue is that when I went to pickup the vehicle, it took several min for someone to acknowledge me and page my service rep. More

by cmlackups
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2025 -

Gunn Honda responded

Thank you for your feedback! We're glad to hear you received great service, but we apologize for the delay when picking up your vehicle. We appreciate your patience and will work on improving our responsiveness. We look forward to serving you again in the future!

March 26, 2025

Went in for a service recall. The advisor was friendly, helpful, explained the process thoroughly and set expectations. The service took about 3 hours, she texted when it was read More

by serch18
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanti Vong
Report | Print
Mar 26, 2025 -

Gunn Honda responded

Thank you for sharing your experience! We're so glad to hear that your service visit went smoothly and that our advisor provided helpful, thorough communication. We strive to make every visit efficient and stress-free, and we’re happy to know we met your expectations. Thank you for your trust!

March 26, 2025

Excellent service by Joe Esparza. He is very customer oriented and provides honest advice on car service. More

by VJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
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Mar 26, 2025 -

Gunn Honda responded

Thank you for your great review! We're thrilled to hear that Joe Esparza provided excellent service and honest advice. His customer-oriented approach is something we deeply value, and we're glad he was able to meet your needs. We truly appreciate your trust in us!

March 16, 2025

Parts were ordered promptly and installed properly. Service advisor recommended services but never pressured us to complete them. More

by Aztlan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanthi Vong
Report | Print
Mar 26, 2025 -

Gunn Honda responded

Thank you for your feedback! We're happy to hear that the parts were ordered and installed promptly, and that our service advisor provided helpful recommendations without any pressure. We aim to create a transparent and stress-free experience, and we appreciate your trust in us!

March 14, 2025

I received excellent service diagnosing the problems and care and attention to fixing several problems. Joe Esparza and his Blue team were courteous and very helpful during the repairs which took sever More

by barb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
Report | Print
Mar 26, 2025 -

Gunn Honda responded

Thank you for your thoughtful review! We’re so glad to hear that Joe Esparza and the Blue team provided excellent service and took great care in diagnosing and fixing the issues. It’s wonderful to know that the process was smooth and you were well-informed throughout. We appreciate your trust and patience, and we're here for any future needs!

March 13, 2025

Excellent service from Alexis Always care to make sure try his best in customer service with my concerns about my car, This time I asked a little more details on my car, he offer me to chk on my next s More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Report | Print
Mar 26, 2025 -

Gunn Honda responded

Thank you for your kind words! We're thrilled to hear that Alexis provided excellent service and went above and beyond to address your concerns. His professionalism, attention to detail, and care for your needs truly make a difference. We’ll be sure to pass along your thanks to him, and we look forward to serving you again on your next visit!

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