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Gunn Honda - Service Center

San Antonio, TX

4.8
2,004 Reviews
Call Service Center (210) 361-9784

2,004 Reviews of Gunn Honda - Service Center

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November 14, 2024

Great dealership that is very clean, friendly, informative and accommodating. Will make sure to come back for future service. More

by Edls12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanti
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Nov 14, 2024 -

Gunn Honda responded

Thank you for your wonderful feedback! We’re pleased to hear that you found our dealership clean, friendly, and informative. Providing an accommodating experience is our goal, and we're grateful for your trust. We look forward to serving you again in the future!

November 01, 2024

Honest and knowledge personnel that gives right advice and take care of small details as allways More

by Ssordoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chianti
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Nov 08, 2024 -

Gunn Honda responded

Thank you for your kind words! We're thrilled to hear that our team provided honest and knowledgeable service, offering the right advice and paying close attention to details. We always strive to exceed expectations and make every visit a positive experience.

October 31, 2024

Efficient and friendly service. Scheduled appointment and lasted the time they estimated. Clean waiting room. More

by aaronjackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Gunn Honda responded

Thank you for your feedback! We’re glad to hear that you experienced efficient and friendly service and that your appointment stayed on schedule. It's great to know you appreciated our clean waiting room as well. We look forward to serving you again!

Nov 12, 2024 -

Gunn Honda responded

Thank you so much for your thoughtful review! We're delighted to hear that you enjoyed our friendly service and comfortable waiting area. It’s great to know our communicative staff and quick turnaround met your expectations, and we’re especially pleased that your vehicle was returned even cleaner than when you arrived. We look forward to welcoming you back for future visits!

October 24, 2024

I use the express lane and the service was very fast, and the people that helped me were very polite and very educated More

by Aultsports
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the gentleman‘s name although I think it was Sean SHAWN. A tall, thin, younger black gentleman. He was remarkably polite and professional.
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Nov 08, 2024 -

Gunn Honda responded

Thank you for sharing your experience! We’re delighted to hear that our Express Lane provided you with quick, efficient service. It's great to know that our team’s politeness and professionalism left a positive impression. We look forward to serving you again!

October 21, 2024

The personnel was friendly and efficient. They detected a damaged tire and changed it very fast. More

by juan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Oct 22, 2024 -

Gunn Honda responded

Thank you for your feedback! We're glad to hear our team provided friendly and efficient service, and that they were able to detect and replace your damaged tire quickly. Your safety and satisfaction are our top priorities. We appreciate your trust in us! Thank you for choosing Gunn Honda.

October 19, 2024

Disappointed. Upsell, upsell, upsell from the moment I arrived until the mine I left this Honda dealership. Something changed here since my last visit with one o More

by HondaCarOwner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn, Robert Alaquine
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Oct 22, 2024 -

Gunn Honda responded

Thank you for sharing your feedback. We're truly sorry to hear about your recent experience, as it doesn't reflect the standard of service we strive for. Your concerns are important to us, and we'll work to ensure this doesn’t happen again. If you’d like to discuss this further, we’d appreciate the opportunity to make things right.

October 18, 2024

Great and friendly service. Car was ready sooner than promised after oil change and tire rotation. More

by NR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni Simpson
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Oct 18, 2024 -

Gunn Honda responded

Thank you for your review! We're glad to hear you had a great experience with our friendly service team. It's always a bonus when your car is ready sooner than expected! We appreciate your feedback and look forward to serving you again!

October 17, 2024

Gunn has provided consistent and friendly service over for years, why I have continued to return for my Honda service More

by Josh S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby
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Oct 18, 2024 -

Gunn Honda responded

Thank you for your loyalty and for sharing your experience! We’re delighted to hear that you’ve received consistent and friendly service from us over the years. It’s always a pleasure to assist you with your Honda service, and we look forward to continuing to serve you in the future!

October 14, 2024

Very fast and quality service. Polite reps. Everyone there was friendly and said hello. Great all around More

by Aultsports
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recall specific name but it was guy running the express service lane
Report | Print
Oct 15, 2024 -

Gunn Honda responded

Thank you for your kind words! We're glad to hear you had a fast and quality service experience, and that our team’s friendliness stood out to you. We appreciate your feedback and look forward to welcoming you back again soon!

October 12, 2024

Gunn Honda service department is very reliable; we’ve been long-time Honda owners for decades. Toni S was very helpful in getting our Accord serviced efficiently, & we appreciate it. Thank you. More

by nchavana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni Simpson
Report | Print
Oct 15, 2024 -

Gunn Honda responded

Thank you for your continued trust and loyalty over the years! We’re so glad to hear that Toni provided efficient service for your Accord and that our service department has been reliable for you. We truly appreciate your feedback and look forward to serving you and your Honda for many more years to come!

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