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Gunn Honda

San Antonio, TX

4.7
3,203 Reviews
Gunn Honda in San Antonio, TX, also serving near Houston, TX and Corpus Christi, TX is proud to be an automotive leader in our community. Since opening our doors, Gunn Honda has maintained our solid commitment to our customers, offering a wide selection of cars and trucks and ease of purchase. Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Gunn Honda will professionally fit you into the automobile of your choice. Gunn Honda has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Gunn Honda offers competitive pricing for your automotive maintenance needs. Please feel free to contact us at (888) 742-1390 if you have any questions or comments. Gunn Honda offers a full line of service areas including: New Automobile Sales Pre-owned automobile Sales Auto Loans and Financing Certified service department Full selection of Honda parts and accessories
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14610 W Interstate 10

San Antonio, TX

78249

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Showing 3,203 reviews

December 16, 2024

Joe is the best service advisor. I can trust that he will provide solid advice. The work is also done very well and in a timely manner. More

by aabradshaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
Jan 06, 2025 -

Gunn Honda responded

Thank you for the great feedback! We're thrilled to hear that Joe has earned your trust with his advice and service. We're committed to providing quality work in a timely manner, and we're glad to know you're always satisfied with the results.

December 13, 2024

Despite being very busy with multiple Honda recalls & other customers needing vehicles ready for holiday, Service Dept. was able to complete requested service in very reasonable timeframe More

by MCDog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Jan 06, 2025 -

Gunn Honda responded

We truly appreciate your patience and understanding during this busy time! Our Service Department works hard to prioritize all of our customers' needs, and we're glad to hear that your service was completed in a timely manner despite the high demand. Thank you for your trust!

December 13, 2024

Gunn Honda always has great service, comfortable waiting room and the best employees. Shout out to Alexis Mendoza. He has been my service consultant since 2018. He is trusrworthy, very knowledgeable and an More

by sg092790
Recommend Dealer
Yes
Employees Worked With
Alexis Mendoza
Jan 06, 2025 -

Gunn Honda responded

Thank you for your kind words! We're so glad to hear that you've had such a positive experience with us, especially with Alexis Mendoza. It's wonderful to know that his trustworthiness and knowledge have made such an impact on your visits. We truly appreciate your loyalty to Gunn Honda!

December 13, 2024

Gunn Service is the best! Had medical appointment close by and when we went to leave, message came up battery low turn off all access. Drove straight over to Gunn. Explained t More

by mluckey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Pastrano
Jan 06, 2025 -

Gunn Honda responded

We're so glad we could help ease your stress and get you back on track quickly! Thank you for sharing your experience, and a huge shout-out to Bobby and Gerardo for their excellent service. We're thrilled to have earned your trust, and we hope the new battery serves you just as well! Best wishes!

December 12, 2024

Great communications from the service staff. Thank you for getting the recall squared away, cheers! More

by Luis G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Gunn Honda responded

Thank you for your feedback! We're thrilled to hear that our service staff kept you informed and took care of your recall issue. We appreciate your trust in us and look forward to serving you again in the future. Cheers!

December 12, 2024

My wife’s Accord’s license plate backup light had burned out after 18 years. So I had replaced both of those just in case the other decided to stop working as well. I was notified by AV that I would also ha More

by Lucky dog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avianna
Jan 06, 2025 -

Gunn Honda responded

Thank you for sharing your experience! We're glad to hear the complimentary check-up provided helpful insights, especially regarding the tire condition. It's great that you found the tire pressure information useful, especially with the temperature changes. We appreciate your trust in us and look forward to serving you again!

December 10, 2024

Their service department is unprofessional, incompetent, unresponsive, disorganized, careless, unaccountable, inefficient, dismissive, lacking transparency, and negligent. More

by Dallas_powell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby
Dec 10, 2024 -

Gunn Honda responded

Thank you for sharing your concerns, Dallas. We deeply regret that your experience did not meet expectations. Your feedback is invaluable, and we’re committed to addressing these issues. Please reach out directly so we can better understand your experience and work toward a resolution.

Dec 10, 2024 -

Gunn Honda responded

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December 09, 2024

Excellent Service, Mr. Robert Alaquinez, is excellent on his service. He treated us with kindness, very thoughtful about or needs. More

by Carolina Mata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Alaquinez
Dec 09, 2024 -

Gunn Honda responded

Thank you for sharing your experience! We're thrilled to hear that Robert Alaquinez provided you with excellent service and demonstrated such kindness and thoughtfulness in meeting your needs. We'll be sure to pass along your kind words to him!

December 09, 2024

Car is working worse after a 100k service don’t do this service with them! More

by Pikl74656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alexis Mendoza, Robert alaqine.
Dec 10, 2024 -

Gunn Honda responded

Thank you for bringing this to our attention. We’re sorry to hear about your experience after the 100k service. This is not the level of service we aim to provide. Please contact us directly so we can address your concerns and make things right.

December 07, 2024

The service was great and your staff was very professional and courteous. I would recommend Gunn Honda to my friends. More

by arnellwilliam130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Gunn Honda responded

Thank you for your kind words! We're delighted to hear you had a great experience with our professional and courteous team at Gunn Honda. Your recommendation means the world to us, and we look forward to serving you and your friends in the future!

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