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Gunn Honda

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.8
3,027 Reviews
Gunn Honda in San Antonio, TX, also serving near Houston, TX and Corpus Christi, TX is proud to be an automotive leader in our community. Since opening our doors, Gunn Honda has maintained our solid commitment to our customers, offering a wide selection of cars and trucks and ease of purchase. Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Gunn Honda will professionally fit you into the automobile of your choice. Gunn Honda has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Gunn Honda offers competitive pricing for your automotive maintenance needs. Please feel free to contact us at (888) 742-1390 if you have any questions or comments. Gunn Honda offers a full line of service areas including: New Automobile Sales Pre-owned automobile Sales Auto Loans and Financing Certified service department Full selection of Honda parts and accessories
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14610 W Interstate 10

San Antonio, TX

78249

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Showing 3,027 reviews

November 23, 2021

Gunn Honda rotated my tires and I immediately noticed vibration throughout the cabin. They insisted that the tires did not wear down evenly. They put the tires back and refused to refund me the cost they More

by subs-clamber0w
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service manager (name unknown)
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Feb 07, 2022 -

Gunn Honda responded

We are truly sorry to hear that your experience was not up to the standards that we strive to provide. The needs of our customers are always our top concern. Thanks for letting us know about your experience. We apologize and have passed along your comment to our service team.

Helpful
November 23, 2021

Very helpful, upfront and honest service advisors who care for the customers hard earned money and valuable time. More

by las64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2022 -

Gunn Honda responded

Thanks for letting us know, las64. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

Helpful
November 23, 2021

I have always had great experience at Gunn Honda; especially with my service representative (Joe Esparza). Joe is always friendly, courteous, welcoming, and extremely helpful. I would NOT want to go More

by Dari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Esparza; Russell
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Feb 04, 2022 -

Gunn Honda responded

Thank you for your FIVE STAR review of your Gunn Honda experience. We are proud to know that Joe and Russel have continued to deliver the excellent customer service we strive to provide each customer. We appreciate your loyalty. Drive safely!

Helpful
November 10, 2021

Rosa Rodriguez is the ONLY Rreason I bought 3 Hondas from Gunn. She is Superior at Service More

by neiralet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2022 -

Gunn Honda responded

Nerialet, thank you for your continued loyalty to Gunn Honda. I am proud of the fact that Rosa has been taking such good care of you for so many years. We look forward to welcoming you back to Gunn Honda.

Helpful
November 02, 2021

Mr.Freemani is knowledgeable about the products and Services you provide and it was great experience! More

by dwight.king
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freeman Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2022 -

Gunn Honda responded

Thank you for choosing Gunn! So glad you had a great experience.

Helpful
October 28, 2021

There is no way an EVAP canister can be full with only 4,000 miles More

by Dredola210
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Yaseen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert in services (1 star)
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Feb 07, 2022 -

Gunn Honda responded

Hi, we are very sorry to hear this. Would you mind giving us a call directly so we can learn a little more about your experience? Thank you!

Feb 07, 2022 -

Dredola210 responded

Bought a 2016 honda pilot with 93,000 miles on it and a 5,000 mile warranty. 1. Took the vehicle in because the AC in the front was not blowing cold. After a week of talking with the sales rep, even had to talk with the Used car manager. Finally got it fixed after 3 months. 2. During the issue with the AC i had informed the sales rep, the service coordinator (jessica who was handling my repairs), facebook, and a manger they all informed me that my hood issue was common on these vehicles. 3. Received a vehicle call back on my 2016 honda pilot that there was a hood latch recall. 4. With this new information and the previous owners information in the vehicle i thoght why not give him a call and see what issues the vehicle was having. He informed me that the hood popped up on him and caused his windshield to crack. (The same windshield that gunn honda replaced) 5. Gunn honda says that all of there vehicles come standard with a vehicle safety inspection to ensure the driver and passenger are safe and well taken care of. 6. Taking the vehicle in to have the latch inspected for the recall I am informed by another representative that I am unable to pick up my vehicle because of a safety issue. But my question is how are you going to sell a vehicle with all of those issues knowingly resell it with the same issues, and blow smoke up peoples *****? I don’t know if gunn knows this but families go into those vehicles….there are families on the road…..there are people walking on the streets….IN GENERAL THERE ARW OTHER PEOPLE AND IT IS EVERYONES RESPONSIBILITY TO CARE FOR OTHERS. Gunn clearly is only focused on there finances and could care less about a military family! Thank you for one of the worst car buying experiences and i truly hope the law comes down on you for these acts mentioned above.

Helpful
October 28, 2021

Dason Moore, Internet sales, was excellent to work with. You should Google Gunn Honda for a great deal on your next new or used car. More

by wolfyada
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damon Moore
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Feb 04, 2022 -

Gunn Honda responded

Thanks for letting us know! We’re glad we could provide you with a great car buying experience. Enjoy your new car and let us know if there is ever anything that we can do for you!

Helpful
October 28, 2021

Good service at a reasonable price. Service advisor went out of his way to help. More

by rkane1411
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
Report | Print
Feb 04, 2022 -

Gunn Honda responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

Helpful
October 28, 2021

Gunn Honda is the best dealership in San Antonio. I was able to call to get my car serviced and repaired in one day. I arrived at 7 am and was on my way to my appointment by 7:15. Same with picking it up More

by Darlenelandt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2022 -

Gunn Honda responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

Helpful
October 24, 2021

Adam Baggerman was professional and exceptionally friendly in assisting us with our request. Totally satisfied. Gunn should be proud to have an employee of this caliber. More

by donaldlsouder
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Baggerman
Report | Print
Oct 26, 2021 -

Gunn Honda responded

Thank you for the fabulous FIVE STAR review, I am proud to know that Adam and our team delivered the excellent customer service we are known for. We appreciate your business and look forward to welcoming you back to Gunn.

Helpful
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