
Gunn Honda
San Antonio, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,225 reviews
November of 2024, I had the displeasure of dealing with Gunn Honda. After placing a deposit for a 2003 Toyota tundra, I was sent to get a vehicle buyers check from Randolph since I was told that Gunn did n Gunn Honda. After placing a deposit for a 2003 Toyota tundra, I was sent to get a vehicle buyers check from Randolph since I was told that Gunn did not work directly with Randolph (obviously not true and the first showing of Gunn’s lack of financial knowledge) and returned the same day to complete all applicable paperwork. Days later, once the check had cleared, I was told I STILL could not take my vehicle despite having email and online banking confirmation. After showing them this documentation, they begrudgingly handed over the keys. However, the 48 hour warranty on my vehicle was dated for the day of my deposit and had since expired. When I brought this up to them, requesting for a renewal, I was then told for whatever reason that I can no longer have the keys to my vehicle??? Apparently NOW that I see I’m out of warranty, my check had not been cleared? (VERY fishy) From this moment, my mother (co-signer) and I are both belittled by the entire financial apartment at the front desk for 2 hours, LAUGHING at us, accusing us of being ignorant to the loan/application process OR that we’d somehow have the ability to bounce an already cleared check? On top of this, I was being threatened that my deposit wasn’t a guarantee of purchase and was told how lucky I am they even kept the vehicle for me??? However, my mother (a former employee of RBFCU) knew we were being mistreated and held her ground until we were able to get further documentation confirming that the check had not only cleared that day, but it had been deposited BY GUNN hours beforehand. Following this embarrassing discovery, the financial department demanded I send them a copy of this confirmation and kicked me out without so much as an apology. It’s a sad day when my mother who hadn’t worked at RBFCU in over 10 years has a better understanding of vehicle purchasing than the entire financial department at GUNN automotive… I would NEVER recommend anyone ever deal with these uneducated bullys. Gunn likes to reply with the usual “give us a call”. So please, give me a name, an extension, and a time frame and I WILL call you all to once again educate you on how to do your jobs. (side note: I didn't bother putting the name of these fools to memory so I picked a random name bellow for the purpose of this review. Peppered bearded older gentleman was the leader of these aimless employees (again, whatever his name may be; he's not important enough to be remembered)). More
You are good services , everything are good and keeping your service well.thank you for services. your service well.thank you for services. More
Rosa is fantastic. Took care of my issues with great courtesy and professionalism. I will only deal with her when I have car problems. She answered all my questions Took care of my issues with great courtesy and professionalism. I will only deal with her when I have car problems. She answered all my questions and explained the problems and solutions with my car in plain English. Thank you Rosa!!!!! More
Great service at reception, everything was done on time, great explanation of the work performed to my vehicle, definitely I will return for further services great explanation of the work performed to my vehicle, definitely I will return for further services More
Great service. ..Rosa was a big help Tech did a great job Great great great ..Rosa was a big help Tech did a great job Great great great More
I appreciate the excellent service that Rosa provided to me yesterday at Gunn Honda I-10 N San Antonio location. me yesterday at Gunn Honda I-10 N San Antonio location. More
Great business. The mechanics are excellent. The best Honda mechanics in central or south Texas. The mechanics are excellent. The best Honda mechanics in central or south Texas. More