Gunn Honda

CRV Service I always receive excellent customer service at Gunn. That is the reason I always bring my vehicle to Gunn. My service advisor only provides what is ne I always receive excellent customer service at Gunn. That is the reason I always bring my vehicle to Gunn. My service advisor only provides what is needed. I trust that he will recommend only what is needed by my vehicle. More

Fast Service/Great Place to Wait Great service, completed earlier than allotted time,it is a great place to wait, so many options, I brought work to do and found nice table work spa Great service, completed earlier than allotted time,it is a great place to wait, so many options, I brought work to do and found nice table work space, with wi-fi, coffee ,water. Or I could have read or watched TV or sat outside near a soothing water fountain. Service person explained everything to me clearly. This is my second Honda van and I have had all service on both vans perfored at this dealership, of course it's convenient to my house, but I really do like the overall quality of service and easy access. More

Service to get car reprogrammed for new keys Was greeted right on time, fast efficient service. This is the second time Joe Toepfer has been my Service Manager--friendly, congenial - He's the be Was greeted right on time, fast efficient service. This is the second time Joe Toepfer has been my Service Manager--friendly, congenial - He's the best. More

excellent service Went in for routine maintenance. I was in and out in a jiffy. I was prepared to stay several hours. I got there early and was out by 8:15 am. Went in for routine maintenance. I was in and out in a jiffy. I was prepared to stay several hours. I got there early and was out by 8:15 am. More

Service I made an on-line appointment for a 5,000 service. I was given a name of the rep I was supposed to contact. I went to the service desk area and aske I made an on-line appointment for a 5,000 service. I was given a name of the rep I was supposed to contact. I went to the service desk area and asked for the designed rep and was directed to someone else. When I said had an appointment for a 5,000 mile service I was told it would be 3 - 4:00 hours to complete. When I again said I had an appointment the rep looked in the computer system and said : Oh yea, I see it." He then told me where the waiting area was and the service was completed in about an hour. Other than the confusion at the beginning, all went well. We had been extremely happy with Hugo Rodriguez when we purchased the Honda Accord. It is a great vehicle! This was our first Gunn Honda purchase. More

San Antonio Gunn Honda GREAT organization! I have purchased 3 new vehicles from Gunn Honda - obviously I would not have did this but for outstanding sales and maintenance folks there! All I ha I have purchased 3 new vehicles from Gunn Honda - obviously I would not have did this but for outstanding sales and maintenance folks there! All I have to say is: "Keep up the great work"! More

Excellent Care I went in with the intent of getting all the needed service maintenance done on my vehicle. Once I arrived I was informed of the wait being over three I went in with the intent of getting all the needed service maintenance done on my vehicle. Once I arrived I was informed of the wait being over three hours long. I then asked to just have my vehicle's oil changed and to provide me with a quote of the remaining maintenance required - thinking, I can schedule an appointment later in the month because I didn't want to wait over the quoted wait time by adding additional work. I was lucky enough to have my service attendant be Alexis Mendoza. He insured that the oil change and all the needed maintenance will be done within the four hour wait, and he certainly kept his word! After the maintenance was completed, to my surprise he also offered a great deal for all the services rendered. Even checked if there were recalls on my vehicle, which is something I never thought to ask. He took really good care of my vehicle and I appreciate it. I hope he continues to provide this much care to each customer he assists. He is a terrific asset to your company and deserves to receive recognition. More

Excellent My service advisor was Donny, who took excellent care to ensure that all of my requested maintenance needs were completed. Thank you for a nice waiti My service advisor was Donny, who took excellent care to ensure that all of my requested maintenance needs were completed. Thank you for a nice waiting area as well. More

Gunn Honda is the place to go. Donny took the time to listen to my dissertation on my concerns about spending money on my 2005 Honda Pilot. He said he would make sure that only wha Donny took the time to listen to my dissertation on my concerns about spending money on my 2005 Honda Pilot. He said he would make sure that only what was needed would be considered and done. Nothing extra. At 116k miles, the timing belt was all I really needed now. All else was checked and even though after 116k miles other things could have been done, he had it thoroughly checked and he assured me all was good for now. He did however suggest that next time, I should probably get my spark plugs replaced. He was not pushy and was genuinely sincere. I will be back. Thanks Gunn. More

Great Experience!! Luis & Tom made our buying experience great! Although aspects of the process, to include financing were handled with care! Of course, We would of love Luis & Tom made our buying experience great! Although aspects of the process, to include financing were handled with care! Of course, We would of loved a lower price, but realize the Honda Pilot's popularity drives the market! The dealer was fair and ensured we received all possible rebates. Would recommend Gunn Honda for your next purchase!! Ask for Luis or Tom!!! More