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Gunn Honda

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.8
3,423 Reviews
Gunn Honda in San Antonio, TX, also serving near Houston, TX and Corpus Christi, TX is proud to be an automotive leader in our community. Since opening our doors, Gunn Honda has maintained our solid commitment to our customers, offering a wide selection of cars and trucks and ease of purchase. Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Gunn Honda will professionally fit you into the automobile of your choice. Gunn Honda has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Gunn Honda offers competitive pricing for your automotive maintenance needs. Please feel free to contact us at (888) 742-1390 if you have any questions or comments. Gunn Honda offers a full line of service areas including: New Automobile Sales Pre-owned automobile Sales Auto Loans and Financing Certified service department Full selection of Honda parts and accessories
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14610 W Interstate 10

San Antonio, TX

78249

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Showing 3,424 reviews

April 19, 2026

Did not rotate tires, and when asked about it sent a tech out to try and lie to me. More

by Rayyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know the guys name
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Apr 23, 2026 -

Gunn Honda responded

Thank you for bringing this to our attention. We take service accuracy and transparency very seriously, including tire rotations and any communication from our team. What you described is concerning and not the experience we aim to deliver. We would like the opportunity to review your service visit and speak with our team to understand what happened. Please contact our management team so we can investigate and address this properly.

April 14, 2026

Unfortunately the dealer suggested as urgent a series of several services without proper inspection of the vehicle, they could not even read correctly an odometer. As if this was not enough, they did not to More

by Al fernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert
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Apr 23, 2026 -

Gunn Honda responded

Thank you for sharing your feedback. We take concerns like this seriously and are sorry to hear about your experience regarding the recommended services and the wheel stud issue. This is not the level of care or accuracy we aim to provide, nor consistent with Honda standards. We would appreciate the opportunity to review your visit in detail and address what occurred. Please reach out to our management team directly so we can investigate and work toward a proper resolution.

April 11, 2026

Very thorough and efficient. My car was completed before the suggested time. I had a comfortable place to wait. Matthew went the extra mile by checking to see if I had a warra More

by Lauriel.patterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
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Apr 23, 2026 -

Gunn Honda responded

Thank you for your thoughtful feedback! We’re glad to hear your visit was thorough and efficient, and that your vehicle was completed ahead of the estimated time. It’s great that you had a comfortable place to wait as well. We especially appreciate you recognizing Matthew for going the extra mile to check your warranty and help save you money—that’s the kind of service we strive for. Thanks again, and we look forward to seeing you next time!

April 11, 2026

The staff is friendly and ready to serve as soon as you pull up. Great service and quick. More

by SAUTSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parish Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Pendergrass-Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donny Penn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Valague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert
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Apr 23, 2026 -

Gunn Honda responded

Thank you for your feedback! We’re glad to hear our staff was friendly and ready to assist as soon as you arrived. It’s great that you experienced quick and great service during your visit. We truly appreciate your support and look forward to serving you again in the future!

April 10, 2026

Joe Esparza looked into the problem of backing up where it said see the dealer. He updated Allan’s it was fine for 2 months and appeared again in March. He called the engineers and said to replace the back More

by Micki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Esparza, service advisor
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Apr 23, 2026 -

Gunn Honda responded

Thank you for sharing your experience! We’re glad to hear Joe Esparza took the time to thoroughly investigate the backup issue, keep you updated, and work with the engineers to determine the best solution. It’s great that the concern was identified and addressed with a replacement of the backup camera. We truly appreciate your patience and your kind words, and we’ll be sure to share your feedback with Joe and the team.

April 04, 2026

Professional, efficient service from Dontel and the manager. Highly recommend this place to anyone looking for a new or preowned vehicle. More

by Debbie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dontel
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Apr 23, 2026 -

Gunn Honda responded

Thank you for your feedback! We’re glad to hear Dontel and the manager provided you with professional and efficient service throughout your visit. It’s great to know you had a positive experience with both new and preowned options. We truly appreciate your recommendation and look forward to serving you again in the future!

April 03, 2026

Outstanding professionalism and great customer service from start to finish. I Highly recommend this location! More

by Hughes_k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Tijerina, Albert Loera
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Apr 23, 2026 -

Gunn Honda responded

Thank you for your kind feedback! We’re so glad to hear you experienced outstanding professionalism and great customer service from start to finish. We truly appreciate your recommendation and your support. We look forward to serving you again in the future!

April 03, 2026

Quick and to the point, part was ordered and part was installed the next day. More

by eliasmoran915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni
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Apr 23, 2026 -

Gunn Honda responded

Thank you for your feedback! We’re glad to hear everything was quick and efficient, with your part ordered and installed the very next day. We appreciate your trust in our team and look forward to helping you again whenever you need us!

March 30, 2026

As always everything was taken care of that was discussed. I am happy with results. I would recommend Gunn Honda More

by javalane360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert
Report | Print
Apr 23, 2026 -

Gunn Honda responded

Thank you for your feedback! We’re glad to hear everything was taken care of as discussed and that you’re happy with the results. It means a lot to know you would recommend Gunn Honda. We truly appreciate your continued trust and look forward to serving you again in the future!

March 29, 2026

We bought a 2026 Honda Pilot. The staff, salesman Austin, and finance manager Tim were exceptionally easy to deal with and very professional. Best experience I’ve had at a car dea More

by jonnyjinx26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Lehman, sales
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Apr 23, 2026 -

Gunn Honda responded

Thank you for your feedback! We’re so glad to hear you had an exceptional experience purchasing your 2026 Honda Pilot. It’s great that Austin and Tim, along with the rest of the team, made the process easy, professional, and stress-free for you. We truly appreciate your recommendation and your kind words—it means a lot to us. Enjoy your new Pilot, and we look forward to seeing you again!

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