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Gunn Chevrolet
Selma, TX
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930 Reviews of Gunn Chevrolet
Never has car buying been so stream-lined and pain free. I really appreciate the time and effort that the Gunn Chevrolet folks committed themselves to. My first encounter with Gunn was using the car-shoppin I really appreciate the time and effort that the Gunn Chevrolet folks committed themselves to. My first encounter with Gunn was using the car-shopping tool on their website. I had a question about one of the vehicles and a Mr Robert Ervin responded immediately to an email query that I submitted. We set an appointment for noon on the following Saturday to sit down and look at the car that I was interested in. Saturday, I arrived for my appointment with Mr. Ervin, but unfortunately he was helping another customer. I was greeted at the door by an assistant, and he took me to the help counter and Mr. Ervin immediately reassigned me to another representative, Mr. Howard Yoakum, so I didn't have to wait. I didn't have to ask or anything. Everyone was all smiles, and very professional. The people at Gunn Chevrolet never lied to me or tried to add anything I didn't need to the car to make a sale. The car was just what they said it was. The representative even went over little things that other customers had problems with that particular model of car and what to look out for. The financier told me that as soon as the car is driven off the lot, its value will depreciate by X amount of dollars. That is what a customer wants to hear. We like honesty. My trade-in was appraised very quickly and they gave me a fair deal on the trade, more than I had hoped to gain. Gunn Chevrolet was every bit as honest as I had hoped and more. If I ever need to buy another car, I will definitely go to Gunn again. Despite being a place for outdoor vehicles the gather and the heavy traffic of people within, the interior of Gunn Chevrolet was immaculate. They take very good care of their work place. I was very surprised at how clean and neat everything was. The wait from start to finish was from 11:37am to 3:41pm. About 4 hours from start to finish. And that was me going in there saying "I want THAT car!" from the get-go. Now that may seem like a long time to some, but given the heavy traffic going through that place on a Saturday, I would not have complained. Everyone was working so very hard and I don't think it would be fair to judge them based on a wait time. The long wait was accompanied by apologies for the wait and polite offers of bottled water and directions to the public restrooms. (Which were also very clean) All in all, I think Gunn has exactly what a customer wants. You may not find the car you are looking for, but you will walk out of that place saying "Dang! Those people are an inspiration!" I hate writing reviews - but in all honesty, they deserve the credit. - Satisfied Gunn Customer for life. More
Dealer did not have exact vehicle (color and equipment options) desired. Salesman worked diligently to locate desired vehicle in surrounding areas. After locating desired vehicle, it was delivered to Gu options) desired. Salesman worked diligently to locate desired vehicle in surrounding areas. After locating desired vehicle, it was delivered to Gunn Chevrolet within 24 hours. While processing paperwork, vehicle was made ready and all features were explained and demonstrated by salesman to include activating OnStar and XM radio. More
When I stopped by Gunn I had no intentions in buying a vehicle that night, then I ran into Jerry Phillips, he was very helpful and patient with me, he was concerned about what I was looking for, any quest vehicle that night, then I ran into Jerry Phillips, he was very helpful and patient with me, he was concerned about what I was looking for, any questions I asked he had no problem getting me my answer, I asked and he provided, all of my questions were answered with a smile. When Jerry passed me on to the other staff to complete the necessary paperwork, they were just as friendly, patient, helpful, curtious, and made sure I was comfortable with the decision I eventually ended up making. I did have to take the vehicle back in to complete some necessary maintenance, and with no problem I took it in and they honored their commitment to me. After I purchased the vehicle, Jerry continues to call to ensure that I am still satisfied with the purchase I made, with each phone call I always seem to have some questions, if he doesn't have an answer for me he will call me back when he gets one. I know if I ever need to purchase another vehicle this will be the place I go to. Thanks for all your help Jerry : ) Service with a smile... More
Chris was very helpful, knowledgeable, and patient. Gunn Chevrolet has a very relaxed atmosphere, but still feels professional. What can be a stressful experience, doesn't seem quite so bad at Gunn. One Chevrolet has a very relaxed atmosphere, but still feels professional. What can be a stressful experience, doesn't seem quite so bad at Gunn. One recommendation: Ease up on pushing the gap insurance and extended warranty during the financing phase - it's a little annoying. Tell me it's available, answer questions, but if I say no, please move on. Thanks Chris Walter - appreciate all your help! More
I LOVED THE EXPERIENCE WITH GUNN AND IT'S STAFF.. THANKS SO MUCH MARK !! WE ARE SENDING EVERYONE WE KNOW YOUR WAY !! THANKS AGAIN.. LOVE OUR NEW TAHOE SO MUCH MARK !! WE ARE SENDING EVERYONE WE KNOW YOUR WAY !! THANKS AGAIN.. LOVE OUR NEW TAHOE More
My experience at Gunn Buick/GMC was by far the best vehcle purchase experience I've ever had. Joe Martinez was fantastic to work with! Gunn values your time and makes sure that they take care of your vehcle purchase experience I've ever had. Joe Martinez was fantastic to work with! Gunn values your time and makes sure that they take care of your needs as quickly as possible. The whole staff is friendly and personable, its obvious that they enjoy working at Gunn Buick/GMC. Richard Hernandez in the finance department answered all our questions and made sure we were fully aware of all the details. Without a doubt, when I purchase my next vehicle I'll be happy to make the trip from Austin to San Antonio again to work with this top notch team. Thanks Joe:) More
Upon arriving at Gunn, Mr. Arriaga was very helpful. From the beginning, he was interested in helping my husband and myself locate the type of vehicle we were looking for. He was very concerned with ou From the beginning, he was interested in helping my husband and myself locate the type of vehicle we were looking for. He was very concerned with our needs not just a vehicle. Mr. Arriaga was very pleasant to work with. He made our visit to Gunn very comfortable. My husband and I are the type to keep our vehicles for ten plus years, so hopefully Moises will still be there, when we are ready for the next one. Everyone at Gunn were very friendly from Richard Roe the manager to Tundra in the finance department. More
Gunn Chevrolet and Chris Walter is where you need to buy your next vehicle from. Was the best experience I've ever had in the purchase of my new vehilce. Will do busines with them again. Ask for Chris.... your next vehicle from. Was the best experience I've ever had in the purchase of my new vehilce. Will do busines with them again. Ask for Chris.... More
I was looking for a 2011 Camaro 2LT RS Manual Trans., gunn didn't have it in stock so Chris was very helpful looking for it at other dealerships. Well Chris found it in Austin, got it to Gunn and the res gunn didn't have it in stock so Chris was very helpful looking for it at other dealerships. Well Chris found it in Austin, got it to Gunn and the rest is history. This is why we keep going back to Gunn. More
The Gunn sales and finance folks were efficient, knowledgeable, responsive and friendly. My Tahoe was super clean, full of gas and ready when I was there to pick it up. I made a number of visits an knowledgeable, responsive and friendly. My Tahoe was super clean, full of gas and ready when I was there to pick it up. I made a number of visits and when one salesman was not there, another was up to date an ready to pick up on my questions.Overall I had an excellent experience in buying my new Tahoe. More