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Gunn Acura - Service Center

San Antonio, TX

4.8
626 Reviews

626 Reviews of Gunn Acura - Service Center

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October 18, 2023

Excellent service rep and quality service for my MDX Mr. Pompa is the best Gunn service representative and the work on my MDX was satisfactorily completed. We have the most extreme confidence in Mr. Pompa More

by Moeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept. Mr. Roland Pompa
Oct 19, 2023 -

Gunn Acura responded

Great to hear – Thank you for choosing Gunn!

Oct 19, 2023 -

Moeman responded

Gunn has great service and representatives.👍🏽👍🏽

October 06, 2023

Awesome service as always! JT and Amir were helpful, friendly, and knowledgeable! Overall excellent experience at this dealership! More

by Mark Liberatore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JT
Oct 09, 2023 -

Gunn Acura responded

Thank you for choosing Gunn! So glad you had a great experience.

October 04, 2023

The staff is friendly and professional during service visits The information provided is always very helpful More

by pcmurphey1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla
Oct 05, 2023 -

Gunn Acura responded

Thank you for choosing Gunn! So glad you had a great experience.

July 12, 2023

Took the vehicle to the dealership for a state inspection. They completed it within the guaranteed timeframe and even washed and vacuumed the car. More

by tphillips55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Dea
Jul 13, 2023 -

Gunn Acura responded

Thank you for choosing Gunn!

June 27, 2023

Great communication and customer service. Easy to make an appointment and they are timely with both their projections and the service you requested. Love the multi-point inspection as well as More

by Coach
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
William innService department
Jun 29, 2023 -

Gunn Acura responded

We strive to go above and beyond for our clients! If you need anything else, please don't hesitate to reach out! Thanks for choosing Gunn!

June 26, 2023

Service and staff are great, Roland was very helpful and has very good customer service. Roland always made sure we were doing okay as we waited and kept us updated. He’s was awesome! More

by j.cantu3527
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Roland Pompa
Jun 29, 2023 -

Gunn Acura responded

Thank you for choosing Gunn Acura!

June 20, 2023

GUNN ACURA has a friendly and professional staff. Service is competent and done right the first time. Congenial environment is an appreciated aspect. Nice waiting room! More

by Gjmeza1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea
Jun 20, 2023 -

Gunn Acura responded

Thanks for sharing! We are happy to help!

June 06, 2023

Good service, timely. Car washed and vacuumed as promised. Always a good experience at this Acura dealership. More

by Jlmail1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jun 06, 2023 -

Gunn Acura responded

It is important our customers feel completely confident with the customer service they received, and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Thank you!

June 02, 2023

Really appreciated Andrea in service. Got my car out on time for my next appt and it was washed and looking great! More

by Daphne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea service
Jun 02, 2023 -

Gunn Acura responded

Thank you for choosing Gunn! So glad you had a great experience.

May 24, 2023

Another outstanding service experience with JT and Joshua Rice. Both men are always friendly, knowledgeable, and professional. Brought my RDX in for A1 service. JT greeted me promptly and arranged for the RD More

by Mark Liberatore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JT & Joshua Rice
May 26, 2023 -

Gunn Acura responded

Thank you for choosing Gunn! So glad you had a great experience.

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