Gunn Acura

Another fabulous visit to Gunn Acura! Once again, my Service Advisor, JT, did a wonderful job getting my RDX properly serviced and back to me in a timely manner. JT is always helpful, fri Once again, my Service Advisor, JT, did a wonderful job getting my RDX properly serviced and back to me in a timely manner. JT is always helpful, friendly, knowledgeable, and professional. I also had great discussion with Amir and Andrew about the new ZDX and the special discounts and financial options available for that vehicle. More

Great place to service your Acura. They are not pushy when it comes to what needs to be serviced. A explanation goes into why and how the service will benefit and going to be done. They are not pushy when it comes to what needs to be serviced. A explanation goes into why and how the service will benefit and going to be done. More

Great service department, Roland is very helpful and easy work with, very attentive to details work with, very attentive to details More

This time around was the best. .. my advisor was more helpful than users when i go... he seemed more accessible than others ive had... .. my advisor was more helpful than users when i go... he seemed more accessible than others ive had... More

Love this dealership. The service department and my service advisor were very professional. I was very pleased. The service department and my service advisor were very professional. I was very pleased. More

Beware. The service department supervisor Mason is not educated in providing loaner. I have full coverage with State Farm and was denied a loaner. The service department supervisor Mason is not educated in providing loaner. I have full coverage with State Farm and was denied a loaner. More

I went in for my first service on my 2024 Integra and as always, the service I received was great! always, the service I received was great! More

Many thanks to Cam Galasso (Sales) and Roland Pompa (Services). Their courtesy and professionalism are second to none. While Roland took care of my 2005 Acura, Cam simultaneously walked me through the (Services). Their courtesy and professionalism are second to none. While Roland took care of my 2005 Acura, Cam simultaneously walked me through the process of purchasing a brand new Acura. I'd recommend Gunn Acura to anyone based on my customer service experience with Cam and Roland. They both are real class acts. Outstanding work! More

Yesterday at 5pm in very heavy traffic, on Huebner Rd I heard a thud. It felt like an animal ran into my car or tire. I looked around and behind me and pulled over to see that actually a car or truck had heard a thud. It felt like an animal ran into my car or tire. I looked around and behind me and pulled over to see that actually a car or truck had grazed my rear panel above the wheel. the car was making a grinding dragging noise now didn't feel safe to drive. Before I called AAA, I called Acura to see if I could have it towed so they could look at it. Mathew a from service center took my call and asked where I was and actually came out and drove it, crawled under it and found a chunk of metal that turned out to be a tire/wheel weight stuck in the well from the car that grazed me. He pulled it out, said I might need a new tire and to bring it in the odds of that happening are rare..I could drive it home seems fine but will take it in tomorrow. Matthew went above and beyond yesterday and I really appreciated his concern and dedication to this customer ..I have been looking for a new car. My AcuraTL is 15 years old runs great and looks even better:) I will look no further, Gunn has taken good care of me and my car! If I could give them 10 stars I would! and I'm hard to please! lol Thank you Matt! More

My overall experience with Gunn Acura was customer service focused, solution driven and results oriented. Service Rep Declan continued to provide us with outstanding customer service and care througho service focused, solution driven and results oriented. Service Rep Declan continued to provide us with outstanding customer service and care throughout our recent visit. This “service plus” approach is the main reason we will continue to support Gunn Acura as our automotive service provider. More