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Gunn Acura

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.8
997 Reviews
San Antonio's premier Acura dealership providing an exceptional sales and service experience. Home of Gunn's One Simple Price with a refreshing no-hassle approach to the vehicle buying experience. Enjoy shopping for a vehicle with a knowledgable and salaried sales professional. Our very best price is provided right up front and clearly marked on all of our vehicles for everyone to see. One Simple Price applies to our Sales, Service, Parts and Finance departments. Come see why the majority of our business consists of repeat and referral customers.
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11911 Interstate 10 W

San Antonio, TX

78230

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Showing 997 reviews

November 18, 2021

Blake extremely condescending and rude, didn't offer any help and straight up just told me from the start that my asking price of far under market was absurd. More

by pccsc
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Blake Andrews
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2021 -

Gunn Acura responded

Hello, Thank you very much for letting us know about your experience when you were considering selling us your car. We take your comments very seriously as a way to improve our service and are responding accordingly. Thank you again.

October 30, 2021

This place is amazing, took amazing care of my car during an oil change. Joey was super cool, highly recommend him if you bring your car to Gunn Acura! More

by Joseph P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey
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Feb 04, 2022 -

Gunn Acura responded

Thank you for your FIVE STAR review, we appreciate your business and look forward to welcoming you back to Gunn Acura.

October 22, 2021

Everyone at Gunn Acura was polite and professional. Especially Carla. Everything was done when she said it would be done. They even found an issue that I was unaware of that was fully covered under my More

by TheLankster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2022 -

Gunn Acura responded

Thank you for the fabulous FIVE STAR review, we are proud to know Carla and our team were able to keep you informed while serving your vehicle. We appreciate your business and look forward to welcoming you back to Gunn Acura.

October 22, 2021

At Acura they are always Professional, friendly, knowledgeable and timely. I would recommend this dealership to all my friends More

by Rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service- Mason
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Oct 22, 2021 -

Rob responded

Thank you!!

October 19, 2021

Easy to schedule appointments; highly attentive staff with great patience; reasonable prices; great lounge for customers. More

by Meatball
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie James
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Oct 20, 2021 -

Gunn Acura responded

Thank you for the great 5-star review, I'm proud to know our team delivered professional service to you and appreciate your comment about our waiting area and amenities. We look forward to welcoming you back to Gunn.

October 13, 2021

Jessie provided me with 5 star service in getting me in and out very quickly for my oil change! More

by Guilljeg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse James
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Feb 09, 2022 -

Gunn Acura responded

Guilljeg, you absolutely made our day! Thank you for your FIVE STAR review! We are thrilled to know that Jessie delivered the excellent service we strive to provide each customer and that he exceeded

October 11, 2021

Outstanding service and very efficient. The staff was very helpful and friendly. Will be the only place my car is serviced More

by cathyw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roland
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Feb 09, 2022 -

Gunn Acura responded

We are so glad to hear that! Thank you for choosing Gunn.

October 06, 2021

Wonderful service rep. He is bright, cheerful and a pleasure in satisfying the needs of customer More

by wamiller34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie James
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Oct 07, 2021 -

wamiller34 responded

Jessie James was an excellent Service Advisor and helped me out. Very customer service oriented and a great personality. I did not have to wait too long. Thank you for being so quick and attentive.

October 05, 2021

Gunn Acura service is the best. I took my car in to be inspected and was treated no different than if I had taken it in for regular service or repair! Jessie James, my service tech, took very good care of More

by cooke2rc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie James
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Feb 09, 2022 -

Gunn Acura responded

Thank you, cooke2rc! We’re glad Jessie could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

September 24, 2021

Service was fast and efficient! Great Experience! I will definitely be back to service my car here again! More

by Cory0330
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Feb 09, 2022 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

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