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Gunn Acura

San Antonio, TX

4.8
1,002 Reviews
San Antonio's premier Acura dealership providing an exceptional sales and service experience. Home of Gunn's One Simple Price with a refreshing no-hassle approach to the vehicle buying experience. Enjoy shopping for a vehicle with a knowledgable and salaried sales professional. Our very best price is provided right up front and clearly marked on all of our vehicles for everyone to see. One Simple Price applies to our Sales, Service, Parts and Finance departments. Come see why the majority of our business consists of repeat and referral customers.
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11911 Interstate 10 W

San Antonio, TX

78230

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Showing 1,002 reviews

December 20, 2021

It was a friendly and comfortable atmosphere from the time we walked in to the time we left with our car. More

by jcubt
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Ali Zibakalam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

December 15, 2021

They have excellent customer service and they are very professional. I would recommend Gunn Acura to all my family and friends. More

by Lety
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bronson Barfield
Feb 03, 2022 -

Gunn Acura responded

Lety, thank you for choosing Gunn! So glad you had a great experience.

December 05, 2021

Gunn Acura is a client centered dealership. I purchased my Acura TL from this dealership in 2015, since this time I have had my vehicle serviced here for all maintenance and repairs and have been catered t More

by JazzyC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Carver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Mansell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse in service department (don’t know last name)
Feb 03, 2022 -

Gunn Acura responded

Jazzy, thank you for your continued loyalty to Gunn Acura. We are proud of the fact that Dale has been taking such good care of you for many years. We appreciate your business and look forward to seeing you again soon!

November 26, 2021

People are great! Service work is always done correctly. Always feel confident about taking my car to Gunn Acura for repairs. More

by Mark Liberatore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carla
Feb 04, 2022 -

Gunn Acura responded

We are so glad to hear that! Thank you for choosing Gunn.

November 24, 2021

Jesse was very helpful and explained to me everything in detail. He’s very professional and communicated everything that needs to be done. More

by Elmer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse with service department
Feb 04, 2022 -

Gunn Acura responded

Elmer, Thank you for the fabulous FIVE STAR review, We are proud to know Jesse and our team were able to keep you informed during your visit. We appreciate your business and look forward to welcoming you back to Gunn Acura.

November 18, 2021

Blake extremely condescending and rude, didn't offer any help and straight up just told me from the start that my asking price of far under market was absurd. More

by pccsc
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Blake Andrews
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

Gunn Acura responded

Hello, Thank you very much for letting us know about your experience when you were considering selling us your car. We take your comments very seriously as a way to improve our service and are responding accordingly. Thank you again.

October 30, 2021

This place is amazing, took amazing care of my car during an oil change. Joey was super cool, highly recommend him if you bring your car to Gunn Acura! More

by Joseph P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey
Feb 04, 2022 -

Gunn Acura responded

Thank you for your FIVE STAR review, we appreciate your business and look forward to welcoming you back to Gunn Acura.

October 22, 2021

Everyone at Gunn Acura was polite and professional. Especially Carla. Everything was done when she said it would be done. They even found an issue that I was unaware of that was fully covered under my More

by TheLankster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2022 -

Gunn Acura responded

Thank you for the fabulous FIVE STAR review, we are proud to know Carla and our team were able to keep you informed while serving your vehicle. We appreciate your business and look forward to welcoming you back to Gunn Acura.

October 22, 2021

At Acura they are always Professional, friendly, knowledgeable and timely. I would recommend this dealership to all my friends More

by Rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service- Mason
Oct 22, 2021 -

Rob responded

Thank you!!

October 19, 2021

Easy to schedule appointments; highly attentive staff with great patience; reasonable prices; great lounge for customers. More

by Meatball
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie James
Oct 20, 2021 -

Gunn Acura responded

Thank you for the great 5-star review, I'm proud to know our team delivered professional service to you and appreciate your comment about our waiting area and amenities. We look forward to welcoming you back to Gunn.

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