Gunn Acura

I took my car for an oil change and had a great experience. Jesse in the service department was awesome. Will definitely go back! experience. Jesse in the service department was awesome. Will definitely go back! More

Outstanding customer service support that’s right on point for repairing customers car with confidence and professionalism. point for repairing customers car with confidence and professionalism. More

J T and Joshua always give me excellent service! Returned my car in a timely manner. I was very pleased with my experience at Gunn Acura! my car in a timely manner. I was very pleased with my experience at Gunn Acura! More

y the reviews, I see there are plenty that support this dealership, however, our terrible experience with Paul at Gunn Acura was awful and is worth sharing. It completely underlines why SOME car salesmen h dealership, however, our terrible experience with Paul at Gunn Acura was awful and is worth sharing. It completely underlines why SOME car salesmen have the bad reputation that they do. We test drove a TLX on Wednesday and were very interested. Our second car, that we intended to replace with the TLX, was over at Land Rover SA with a fix being wrapped up. Paul reached out to ME by email, two days later on Friday morning, inquiring about our Land Rover. I let him know that we were heading to Land Rover that day at around three (to sell it to the dealership) and then we’d be right over to Acura. I sent a follow up email inquiring about the warranty left on the TLX and a Car Fax question - and stated again, after he responded, that we’d be in that day (literally a matter of a few hours). On our way to Land Rover SA, I get an email from Paul stating the TLX had sold. I was shocked and I communicated that. I also felt it was shady business practices. I have several emails from Paul as he continued to handle the situation poorly by justifying it with “we can’t hold cars”. His excuses continued and no apology was ever issued. It was slick, shady and handled so poorly. I would never recommend this dealership and certainly not Paul, the salesman. Of note - while we were at Land Rover of SA to sell our SUV we shared our story that had just unfolded with Gunn Acura and they told us that it was their policy to hold a car for the person FIRST interested. Next, we went to Northpark Lexus in SA to test drive (and ultimately buy) a car. I called the dealership prior to heading there to make sure the car was still available. They confirmed that it was and stated that they would hold it for me (without me asking) and have it washed for our test drive. Vastly different experiences at two other top notch, high end, extremely professional dealerships. I would not take a car from Gunn Acura if they gave it to me for free. I do not recommend spending your money here, you can go elsewhere and be treated like royalty and by people with integrity. We ended up with a beautiful Lexus! More

Our salesman Paul Pedraza gave us expert help… he was knowledgeable, patient and friendly. Finance manager Cory O’Brien was also very friendly and helpful. Both were professional and are important cont knowledgeable, patient and friendly. Finance manager Cory O’Brien was also very friendly and helpful. Both were professional and are important contributors to enhancing the GUNN ACURA brand for first time customers like myself for this particular dealership. I would highly recommend the dealership to others … you should have a great experience with great people. More

Device was excellent. Car repairs were completed and Device was excellent. Car repairs were completed and vehicle was ready when promised. Service rep Mason was friendly and knowledgeable. Device was excellent. Car repairs were completed and vehicle was ready when promised. Service rep Mason was friendly and knowledgeable. More

Our experience was great throughout the sale. The salesperson was patient and helpful. We had two reservations about the 2018 Honda Pilot. The first is the vehicle had no owners manual and the Honda salesperson was patient and helpful. We had two reservations about the 2018 Honda Pilot. The first is the vehicle had no owners manual and the Honda emblem on the front of the grill was cracked. We asked that that be repaired. We were assured that it would be taken care of. A "we owe you" note was made, and we bought the vehicle. We were told the part would be ordered and arrangements made to install the emblem. That was two months ago. My wife called a few times and was always stalled and no calls were returned. We were lied to. It is a small thing really, but if they cannot keep their word about small things they cannot be trusted with our future business. If this dealer offers a" we owe you" they have no intention of giving you anything they promise. More

While my experience a couple of years ago was less than pleasant, my experience this year completely wipe the slate. Blake was professional and really seemed to care. They gave me the highest quote for m pleasant, my experience this year completely wipe the slate. Blake was professional and really seemed to care. They gave me the highest quote for my trade in. They were able to beat the interest rate on the bank loan I had already acquired by half. Highly recommend Gunn Acura…I will definitely be a return customer. Love my new RDX! More

Great service , sales manager was very helpful. They took care of any concerns I had . care of any concerns I had . More

They were really quick and courteous. Took care of my car in a timely and professional manner. I will continue seeing them for a long time. in a timely and professional manner. I will continue seeing them for a long time. More