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Gunn Acura

San Antonio, TX

4.8
997 Reviews
San Antonio's premier Acura dealership providing an exceptional sales and service experience. Home of Gunn's One Simple Price with a refreshing no-hassle approach to the vehicle buying experience. Enjoy shopping for a vehicle with a knowledgable and salaried sales professional. Our very best price is provided right up front and clearly marked on all of our vehicles for everyone to see. One Simple Price applies to our Sales, Service, Parts and Finance departments. Come see why the majority of our business consists of repeat and referral customers.
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11911 Interstate 10 W

San Antonio, TX

78230

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Showing 997 reviews

June 12, 2022

Customer Service has always been excellent! They’re always courteous and punctual with consistent follow-up. More

by Brea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Saenz
Jun 13, 2022 -

Gunn Acura responded

Thank you for your 5-star review, we appreciate your business Thanks for letting us know. Glad to have you as a part of the Gunn family!

May 31, 2022

Dealership was very clean, and the atmosphere was low pressure. My salesman Richard was helpful but not pushy. Management appeared to support him and us as needed. More

by Stella
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody in finance
May 31, 2022 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

May 26, 2022

Timely diagnostic and repair. Minimum time inconvenience .without my vheicle. Service staff knowledgeable and professional. More

by Ylotexrose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy, Brandon
May 27, 2022 -

Gunn Acura responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

May 20, 2022

I was greeted in a friendly and professional manner and guided to the waiting area with refreshments and snacks. More

by Ruppel1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
May 23, 2022 -

Gunn Acura responded

Thank you for your 5-star review, we appreciate your business and look forward to welcoming you back to Gunn Acura!

May 17, 2022

The service department at Gunn Acura is second to none. The staff take care of the customers like they would want to be taken care of in the same manner. After using this location since it’s opening I have More

by Eric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Saunze
May 17, 2022 -

Gunn Acura responded

Eric, thank you for the 5-star review. We appreciate your continued loyalty. We look forward to welcoming you back soon!

May 15, 2022

JT - great manager. 1 problem w/service was lots of greasy fingerprints were left inside More

by Rickynlucy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Crofton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon. We apologize for any inconvience.Thank you.

May 12, 2022

I was greeted right away and my SUV was taken quickly to get an oil change. The service was done fast and they returned it to me washed and clean! More

by sheri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
May 12, 2022 -

Gunn Acura responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

May 12, 2022

Called the day before my service and spoke to JT. He was his usual friendly self and quickly arranged an appointment for me the following day. JT was off work when I arrived the next day but Jose was More

by Mark Liberatore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JT & Jose
May 13, 2022 -

Gunn Acura responded

Mark, thank you so very much for taking the time to leave a review! We are proud to know that our team delivered a professional and friendly service to you. Let us know if there is ever anything we can do for you. We look forward to seeing you again!

May 11, 2022

Jesse took amazing care of me while I visited for my 90,000 mile tune up. Always a great experience. More

by Bowldsshaney94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
May 12, 2022 -

Gunn Acura responded

Thank you! We’re glad Jesse could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

May 05, 2022

Service department is excellent. I highly recommend John Thomas as your service advisor. He follows up on every item. More

by Jhpenn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas, John
May 05, 2022 -

Gunn Acura responded

Thank you, Jhpenn! We’re glad John could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

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