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Gunn Acura

San Antonio, TX

4.8
1,002 Reviews
San Antonio's premier Acura dealership providing an exceptional sales and service experience. Home of Gunn's One Simple Price with a refreshing no-hassle approach to the vehicle buying experience. Enjoy shopping for a vehicle with a knowledgable and salaried sales professional. Our very best price is provided right up front and clearly marked on all of our vehicles for everyone to see. One Simple Price applies to our Sales, Service, Parts and Finance departments. Come see why the majority of our business consists of repeat and referral customers.
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11911 Interstate 10 W

San Antonio, TX

78230

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Showing 1,002 reviews

August 17, 2022

Fast and reliable service. Attendant was very knowledgeable and kept me informed about my vehicle’s status at all time. More

by gearmaria
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
Aug 19, 2022 -

Gunn Acura responded

We really appreciate you taking the time to share your experience with us. We look forward to welcoming you back to Gunn Acura.

July 19, 2022

July 9th I went in for my scheduled car service and Mason Pace greeted me kindly upon arrival and made sure everything was taken care of for my vehicle service so I was very satisfied in the end as well as w More

by Kassandra3552
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Pace
Jul 20, 2022 -

Gunn Acura responded

Thank you, Kassandra! We’re glad Mason could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

July 13, 2022

Thorough and timely, for my car fixed proper and me back in my car in proper time. More

by Chris.gaff0062
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roland
Jul 15, 2022 -

Gunn Acura responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

June 29, 2022

Excellent service, very polite and professional, I was very happy with the service and help they provide More

by Alaint87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason pace
Jul 05, 2022 -

Gunn Acura responded

Thank you for your 5-star review, we appreciate your business. Glad to have you as a part of the Gunn family!

June 21, 2022

Roland was fantastic, he worked me in and service was provided in a professional and very friendly manner. Josh the service manager also consistently checked in while I waited for my timing belt to be re More

by jpeche
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Gunn Acura responded

Thank you, jpeche! We’re glad Josh could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

June 12, 2022

Customer Service has always been excellent! They’re always courteous and punctual with consistent follow-up. More

by Brea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Saenz
Jun 13, 2022 -

Gunn Acura responded

Thank you for your 5-star review, we appreciate your business Thanks for letting us know. Glad to have you as a part of the Gunn family!

May 31, 2022

Dealership was very clean, and the atmosphere was low pressure. My salesman Richard was helpful but not pushy. Management appeared to support him and us as needed. More

by Stella
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody in finance
May 31, 2022 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

May 26, 2022

Timely diagnostic and repair. Minimum time inconvenience .without my vheicle. Service staff knowledgeable and professional. More

by Ylotexrose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy, Brandon
May 27, 2022 -

Gunn Acura responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

May 20, 2022

I was greeted in a friendly and professional manner and guided to the waiting area with refreshments and snacks. More

by Ruppel1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
May 23, 2022 -

Gunn Acura responded

Thank you for your 5-star review, we appreciate your business and look forward to welcoming you back to Gunn Acura!

May 17, 2022

The service department at Gunn Acura is second to none. The staff take care of the customers like they would want to be taken care of in the same manner. After using this location since it’s opening I have More

by Eric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Saunze
May 17, 2022 -

Gunn Acura responded

Eric, thank you for the 5-star review. We appreciate your continued loyalty. We look forward to welcoming you back soon!

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