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Guaranty Locally Owned Chevrolet
Junction City, OR
By Type
55 Reviews of Guaranty Locally Owned Chevrolet
mix up on price and honored price quoted MIX UP ON PRICE AND HONORED PRICE QUOTED. Used points to buy seat covers for 14 silverado, but personnel were not aware of actual value of points whe MIX UP ON PRICE AND HONORED PRICE QUOTED. Used points to buy seat covers for 14 silverado, but personnel were not aware of actual value of points when ordered product. Had points to purchase full product quoted( 27,000pts.), but when went to redeem employee found out that points were only half value of prior amount told to me($270 Actually $100 plus 7K pts extra). everyone makes mistakes but in this instance i wasn't budgeted to pay the difference in price .Parts dept. honored quote and sent me on way. BE AWARE 10,000 PTS = $50 More
Very pleased.. Never purchased from this dealership but I am sure that we will be back when it is my turn to buy new. Always been a Kendal Honda person buto I may b Never purchased from this dealership but I am sure that we will be back when it is my turn to buy new. Always been a Kendal Honda person buto I may be changing dealerships. Hans has done above and beyond for us!! More
Could not be happier Mine was a long-distance acquisition. It was easy to contact Ken by phone or e-mail. When I did have to leave a voice-mail, his return call was time Mine was a long-distance acquisition. It was easy to contact Ken by phone or e-mail. When I did have to leave a voice-mail, his return call was timely. Negotiations were straightforward and quick, no back-and-forth, etc. At the end of the deal, I felt I had made some new friends. I will be back. More
Great Purchase Experience The purchase of our 2018 1500 Silverado LTZ couldn't have been much smoother. No pushy salesman to deal with. Brandon was great to work with. We weren The purchase of our 2018 1500 Silverado LTZ couldn't have been much smoother. No pushy salesman to deal with. Brandon was great to work with. We weren't planning on purchasing a new truck just yet, but the deal was too good to pass up on the truck that had everything we wanted. We were given a good trade in allowance for our 2017 Colorado that we also purchased from Guaranty. We will definitely go back to Guaranty and recommend them to anyone in the market to purchase a vehicle. More
Great service , everyone makes you feel like family. Have been a loyal customer since purchasing my vehicle and will continue to be for any other new vehicles in th , everyone makes you feel like family. Have been a loyal customer since purchasing my vehicle and will continue to be for any other new vehicles in the future. More
Prompt friendly service Guarantee service department always provides me with prompt friendly service. They work with me for scheduling and are great at over the phone advice Guarantee service department always provides me with prompt friendly service. They work with me for scheduling and are great at over the phone advice.The new service department is wonderful. All the rest of the staff at the dealership or always kind and helpful More
My 2015 Silverado needed to be repainted on it's roof area. The work was done very quickly and with care so that I don't have the same problem again. The Warranty covered everything including a very nice loane The work was done very quickly and with care so that I don't have the same problem again. The Warranty covered everything including a very nice loaner vehicle that my neighbors were impressed with. More
Awesome customer service as always. I have the best customer service experience with your dealership. I will continue to purchase all my cars from Guaranty if the customer service remai I have the best customer service experience with your dealership. I will continue to purchase all my cars from Guaranty if the customer service remains this exceptional. More
great experience sales people were great and helpful. treated with respect not like other dealerships in the area. whole process was easy and pressureless. everythin sales people were great and helpful. treated with respect not like other dealerships in the area. whole process was easy and pressureless. everything was explained thoroughly during the entire process. More
Fast @ personable Oil change & tire rotation. Went to pay & I didn't know I had a complimentary service for buying our Suburban from Guaranty. A nice surprise for my Oil change & tire rotation. Went to pay & I didn't know I had a complimentary service for buying our Suburban from Guaranty. A nice surprise for my day. Thank you Guaranty Chevrolet. Much appreciated...👍 More