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Grubbs Volvo Cars Grapevine
Grapevine, TX
252 Reviews
Grubbs Volvo Cars stands out from other dealerships through its commitment to providing a seamless, customer-focused experience with a strong emphasis on innovation and service quality. Here are some key differentiators:
Family-Owned Legacy: As part of the Grubbs family of dealerships, Grubbs Volvo carries the legacy of a family-owned business with deep roots in the community, offering personalized service that bigger, corporate dealerships may lack.
Exclusive Inventory: Grubbs Volvo offers a wide range of premium, luxury Volvo vehicles, known for their Scandinavian design and advanced safety features. This includes exclusive models and trims not always available at other dealerships.
State-of-the-Art Facilities: The dealership is equipped with modern service centers and customer lounges, ensuring a top-tier experience whether you're shopping for a new car or servicing your current one.
Transparent Pricing: Grubbs Volvo prides itself on offering transparent, competitive pricing without the hassle of hidden fees, providing customers with peace of mind throughout the buying process.
Customer-Centric Services: They provide a variety of customer-focused services, including Volvo Valet, which offers pick-up and delivery options for service appointments, ensuring convenience for busy clients.
Community Engagement: Grubbs Volvo is involved in local events and charitable initiatives, fostering strong ties to the community and reinforcing their family-owned business values.
Certified Pre-Owned Program: Grubbs Volvo offers a robust certified pre-owned program, which gives customers access to rigorously inspected, high-quality used vehicles with extended warranties and roadside assistance.
These factors combine to create a dealership experience that is tailored to customers seeking both high-quality vehicles and exceptional service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 252 reviews
May 20, 2020
Terrible customer service and dishonesty! Absolute terrible place to purchase/lease car. The salesman Matthew Pluta and sales manager Terry demonstrated extremely unprofessional behavior with Absolute terrible place to purchase/lease car. The salesman Matthew Pluta and sales manager Terry demonstrated extremely unprofessional behavior with multiple lies, excuses and refusal to honor a lease deal discussed in detail at the dealership (3 hours!) just the day prior! Next time just be honest and tell your customer you changed minds on the deal rather than coming up with nonsense see through excuses. Apart from my experience, I witnessed quite a pushy salesman trying to prevent a disinterested elderly couple from leaving. Couple had to lose their temper a bit before he backed off! Can just imagine what other craziness goes there. Strongly advise checking the multiple other Volvo dealerships in the area before considering this one and if you just have to, definitely avoid Matthew and Terry! More
by hnimtiaz
Employees Worked With
Matthew Pluta
November 29, 2019
Great experience all around My schedule was pretty busy when I was looking for a new car and because of that I didn't want to go around to all the dealers so I decided to talk to My schedule was pretty busy when I was looking for a new car and because of that I didn't want to go around to all the dealers so I decided to talk to all of them via email. All the other dealers gave me a feeling that didn't want to do a deal via email, most of them wanted me to come in, which I understand but my schedule was just too tight. Adolfo H. at Grubbs was the only one who seemed like he wanted to make a deal work, he was very responsive, made sure we landed on an agreed upon price, and once said and done he even delivered my new car to my home. I've never gotten treatment as spectacular as what Adolfo and the Grubbs team provided, above and beyond anything I could ask for. I don't imagine I'll be needing a new car anytime soon, but when that time does come these guys are the first ones I'll be reaching out to. More
by david.lopez
Employees Worked With
Adolfo H.
