Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Grubbs INFINITI
Grapevine, TX
2,024 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,024 reviews
December 29, 2020
I've purchased several vehicles in my life and this is the absolute FIRST time I've visited a dealership that cared about what I wanted and delivered the first time. I wasn't waiting all day and the com the absolute FIRST time I've visited a dealership that cared about what I wanted and delivered the first time. I wasn't waiting all day and the complete experience from Wesley my salesman to Michael my finance guru is one I will never forget. Best Christmas ever!!!! More
by Texasgem
Employees Worked With
Wesley
December 27, 2020
Wendy Ayala is a top notch sales professional with a warm and friendly attitude and simple car buying process. She quickly took care of all my needs and found me a great deal on a pre-owned Lexus. Thanks Wen and friendly attitude and simple car buying process. She quickly took care of all my needs and found me a great deal on a pre-owned Lexus. Thanks Wendy!!! More
by Steven
Employees Worked With
Wendy Ayala
December 23, 2020
Finis, Gerry & Rickie is the best!!! Thanks so much guys..for my Christmas, Graduation and Birthday gift! My new car purchase experience was everything I always dreamed of! God bless you'll & Happy Hol guys..for my Christmas, Graduation and Birthday gift! My new car purchase experience was everything I always dreamed of! God bless you'll & Happy Holidays! 💕🎄🤗🎁🎁🎁 More
by First Class Realtor of Dallas
Employees Worked With
Finis Robbins/New Sales, Gerry/Finance, Rickie/Finance
December 23, 2020
Samuel Ogunniran was very helpful, and despite it not being an Infiniti he was still very knowledgeable of the car that I was purchasing. He followed up after my first visit before I came back to answer being an Infiniti he was still very knowledgeable of the car that I was purchasing. He followed up after my first visit before I came back to answer any questions I had about the car, and was quick to schedule an appointment for me when I was ready. When I came back for a second visit, the car was ready in the showroom for a great presentation. More
by Qwertyasdf2357
Employees Worked With
sam ogunniran
December 17, 2020
I just want to take a minute to rate my experience at Grubbs Infiniti. As you can see I gave it 5 stars. This was a very smooth process from beginning to end. I would like give high praise to the salesma Grubbs Infiniti. As you can see I gave it 5 stars. This was a very smooth process from beginning to end. I would like give high praise to the salesman, Cedric Walker. His knowledge and experience in auto sales was far superior. There was no pressure from him at all. Thanks to finance David Canales. Thank you for your patience and for staying late to wrap the deal up. More
by Araceli
Employees Worked With
Cedric Walker and David Canales
December 17, 2020
They make you feel like family and always do an excellent job!! I recommend Grubbs to all my friends and family. I have used Grubbs for year and will continue to. job!! I recommend Grubbs to all my friends and family. I have used Grubbs for year and will continue to. More
by Kimvolpe7
Employees Worked With
Wes Hays always answers all your questions and concerns. He is amazing!, Wes Hays, Dana Chittenden, Christopher Russell, Meagan Bishop
December 15, 2020
Grubbs is the best...has the best sales guys and manager...Ben and Wale both deserve FIVES!! Ed Haynes was great at the finance part...saved me money! Very appreciative! manager...Ben and Wale both deserve FIVES!! Ed Haynes was great at the finance part...saved me money! Very appreciative! More
by Gale.evans
Employees Worked With
Ben and Wale. Ed Haynes was great as well!
December 13, 2020
Today I went for my routine checkup on my Q50. All I needed was an oil change and tire rotation. During my oil change, the bolt on the oil pan was stripped so I had to get a replacement and my car had t needed was an oil change and tire rotation. During my oil change, the bolt on the oil pan was stripped so I had to get a replacement and my car had to stay overnight. My car is ready the next day after work as projected and it was clean very clean once I got it back into my possession. More
by Legacyblu
Employees Worked With
Sharlton
December 13, 2020
Janae, was very thorough in making sure I understood the additional needs for my car. As always she is extremely courteous, friendly and quick to respond to any questions. I look forward to working with her additional needs for my car. As always she is extremely courteous, friendly and quick to respond to any questions. I look forward to working with her again. She provides the type of customer service Grubbs should be proud of. More
by VJ
Employees Worked With
Janae Baldwin
December 13, 2020
Really enjoyed dealing with Grubbs employees. However, the negotiations can be a little long if you don’t simply accept there listed price on vehicles. Overall I had a great experience! the negotiations can be a little long if you don’t simply accept there listed price on vehicles. Overall I had a great experience! More
by hector.b
Employees Worked With
Kerry, Jacob and Tyrone from finance
