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Grubbs INFINITI

Grapevine, TX

4.8
2,024 Reviews

1500 E State Hwy 114

Grapevine, TX

76051

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Showing 2,024 reviews

January 04, 2021

Do yourself a favor and steer clear of the used car side of this dealership , like others have said, they make false promises , they pad costs to inflate pricing, managers are disrespectful xxxxxxxx. They a More

by JH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wes Hays, Corey Isaac, Jacob Taylor, Matthew Kusez, sam ogunniran
January 03, 2021

Had the most amazing experience after buying cars for over 20 years! Will not buy anywhere else. Thanks for the amazing service on a day when I was so anxious. More

by Dawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shon Hood
Jan 04, 2021 -

Grubbs INFINITI responded

Thank you Dawn for trusting our team when it comes to buying your cars. Once you are a part of our family you are always part of the family. Thank you for your trust and support for over 20 years.

January 02, 2021

Be aware they charge a $2,499 dealership prep fee and a $799 dealer fee on top of there list price. Do not waste your time as they keep most there cars in the back and they take forever in going back to ge More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t want make public
January 02, 2021

Airport Grubbs infinite dealership offers excellent, professional and friendly service. I’m always impressed with the consistency and continuation to make an infinity owned customer service better wi More

by LJean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Aguero, Ashley Zuniga, Dietrich Sancillo
January 02, 2021

The experience at Grubbs was so much better than the experience that I received in louisiana. It was worth the drive to Texas because of the experience. More

by pjbherbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyrone Robinson, Yesell Sira
Jan 02, 2021 -

Grubbs INFINITI responded

Thank you for trusting our team and Yesell to purchase your new car. Enjoy the Drive back to Louisiana in your new car.

January 02, 2021

The dealership always exceeds expectations. Every member of the staff does their job in an efficient and pleasant manner. I never feel taken for granted. More

by malyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Madrid, Todd Blackwell
January 01, 2021

My Experience was great I luv the way Mandy took over the situation and help me got a car she work tirelessly and I appreciate her More

by tawanda.Morris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Hays, Mandy Matanga, Anthony Cooper, Cesar Alvarado
December 31, 2020

The level of professionalism was way beyond my expectations for a dealership. I felt respected and appreciated as a customer. I will definitely visit this dealership again for my next vehicle. Ced More

by Pssmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric Walker
December 30, 2020

Customer service was excellent today. I was not totally pressured to get more done on my car than needed. I appreciated knowing what would be needed for my car in the next few months. More

by Helaw350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jade Snell
Dec 30, 2020 -

Grubbs INFINITI responded

Thank you for coming to Grubbs and trusting our team to keep your car running. we look forward to seeing you next time.

December 30, 2020

Fast service very polite people excellent work show a lot of respect does a customer in the make sure that all your troubles have been taken care of More

by Coreydolliole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Blackwell, Cesar Alvarado, Paul Egerton
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