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Grubbs INFINITI

Grapevine, TX

4.8
2,024 Reviews

1500 E State Hwy 114

Grapevine, TX

76051

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Showing 2,024 reviews

February 02, 2021

Mr. Vitaliy and Mr. Jacob took the Grubbs experience to Mr. Vitaliy and Mr. Jacob took the Grubbs experience to another level. Not only did they shower my wife and I with aggressive hospitality but put to More

by Donhill2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Vitaliy , Jacob Taylor
January 31, 2021

Excellent service as always. Brad was there to help with what was needed, including a loaner vehicle when I showed up to the dealership without an appointment Saturday 1-30-21 Thanks More

by Mstone212001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Ogle
January 28, 2021

Always appreciate the customer service, carwash, and comfy accommodations while I wait. Chris mentioned valet service today which, I may try in the future and Suzy mentioned the pay online invoice featu More

by FM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Suzy, Samantha, Christopher Russell
Jan 28, 2021 -

Grubbs INFINITI responded

Thank you for trusting Chris and our service team to take care of you and your vehicle. We do our best to support and keep our customers and staff safe.

January 28, 2021

Best dealership in the DFW area. I drive 30 miles from home instead of 2 miles away to other places. I having been visiting your dealership for 3 years. Your service is very helpful, professional , and tr More

by Manuelggarcia62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Russell
January 27, 2021

My Experience was great I knew it was going to be a challenge getting my deal done but my sales lady worked extremely hard and I’m grateful More

by tawanda.Morris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mandy Matanga
January 26, 2021

Always a great experience and never feel any pressure. Very clean environment with plenty of room to sit down and relax. I leave the dealership the same way I come in, with confidence. More

by RJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Prudencio, Janae Baldwin
January 25, 2021

Grubbs is one of the best deal ships in the metroplex. One of the best service and sales team hands down I have ever dealt with! More

by chad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Russell
January 19, 2021

Grubbs Infiniti has earned my respect as a dealership that cares about its customers . My service advisor Cesar , takes the time to lieutenant to my issues , ask follow questions and keeps me thoroughly More

by latonyadthomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Alvarado
January 18, 2021

Ashley did a great job getting the service issue assessed with our vehicle and the explaining what was going to be done and why. The whole process was smooth from beginning to end. More

by William H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Zuniga
January 18, 2021

Advisor Ashley Zuniga and Service Manager Cori is not honest people. A liar. My car is not fixed. Again I paid for my car that’s not fixed. And they wanted to charge me again for diagnostic. Brought my c More

by Thekids82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley Zuniga
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