
Grubbs INFINITI
Grapevine, TX
Filter Reviews by Keyword
By Type
Showing 2,124 reviews
Joe O'Day is an excellent representative for the Grubbs organization. Joe was extremely straightforward with us through our whole purchase process. He patiently answered all of our questions and concerns organization. Joe was extremely straightforward with us through our whole purchase process. He patiently answered all of our questions and concerns. We are from out of state and Joe made all the out of state paperwork available for us for when we returned home. Since the tech man was not working the day we took possession of our car, Joe spent a good deal of time teaching us all about the technology and features of our car. We know we can call him any time we need to in the future. We would highly recommend Joe to anyone in the market for a new car. His honesty and comforting personality made our purchase experience a very good one. He is the best car salesman we have ever had. Five stars for Joe! More
Ashley was truly exceptional! Very attentive, professional, and put me at ease right away! Her service was top level and she assured me every step of the way. My repair was outsta Very attentive, professional, and put me at ease right away! Her service was top level and she assured me every step of the way. My repair was outstanding, my car is performing better and I am confident there will be no more issues. I appreciate all involved and the efforts made to ensure my issues were addressed and resolved. Thanks to Grubbs Infiniti for always having the best personnel. More
Entire buying experience was very positive. From Sales to finance to the Sales manager I was treated with respect and courtesy. I would recommend this dealership to anyone who is looking for From Sales to finance to the Sales manager I was treated with respect and courtesy. I would recommend this dealership to anyone who is looking for a new car. More
A great experience every time! Luke in service is the best of the best, as well as their entire staff. Polite, professional, sincere all the way up to the owners. They keep my new Luke in service is the best of the best, as well as their entire staff. Polite, professional, sincere all the way up to the owners. They keep my new car looking and feeling like a prize. The hospitality and highline loaner vehicles are second to none. More
Grubbs Infiniti service department always goes above and beyond to make my service experience a great one. Ashley Zuniga was excellent and the communication was top tier! beyond to make my service experience a great one. Ashley Zuniga was excellent and the communication was top tier! More
Wonderful customer service. I would bring my car back here again. I’ve had nothing but good experiences with this dealership. I would bring my car back here again. I’ve had nothing but good experiences with this dealership. More
I am always pleased with my service experience at Grubbs Infiniti. From the moment I arrive, I’m greeted by someone immediately and always pleased with the staff, the dealership experience and my service ad Infiniti. From the moment I arrive, I’m greeted by someone immediately and always pleased with the staff, the dealership experience and my service advisor. It’s the reason why I have purchased 5 Infiniti’s! More
Jade and Grubbs Team gave me excellent customer service. Jade answered all my questions and made sure my car was ready on time to leave for work. She followed up with me and made sure my car was okay and if Jade answered all my questions and made sure my car was ready on time to leave for work. She followed up with me and made sure my car was okay and if I needed anything I had her number. She also helped me with installing my license plate and printed off instructions to program my garage remote access. Thank you Jade and the Grubbs Team for taking good care of me!! More