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Grubbs INFINITI

Grapevine, TX

4.8
2,033 Reviews

1500 E State Hwy 114

Grapevine, TX

76051

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Showing 2,033 reviews

March 19, 2024

Ken Davis was professional and and quick to answer any and all questions. Great communication. More

by dm131
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Davis
May 29, 2024 -

Grubbs INFINITI responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

March 15, 2024

This service center was great, I was able to get in and out within a timely fashion. Customer service was excellent and I will definitely be returning for future services. More

by Corey J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jovanni
May 29, 2024 -

Grubbs INFINITI responded

Hi Corey, we are very happy to have provided you with such a positive experience! We hope you have a great day!

March 09, 2024

I receive great customer service whenever I take my car to this dealership. They are very accommodating. More

by arenee903
Recommend Dealer
Yes
Employees Worked With
Kevin, Tran
May 29, 2024 -

Grubbs INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 06, 2024

Douglas from the service department is awesome. Very helpful and do what he said he would do. Very satisfied More

by Son nguyen
Recommend Dealer
Yes
Employees Worked With
Douglas
May 29, 2024 -

Grubbs INFINITI responded

Son, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 04, 2024

The team pulled together and rectified all of the concerns that were shared. Communication was frequent and informative! More

by Whitniii’s mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni and Daisy in the service department., Danny Prudencio
May 29, 2024 -

Grubbs INFINITI responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 04, 2024

I have been a long time customer of Grubbs Infiniti and Ken Davis. He is excellent and has always been a pleasure to work with every time I have gotten a new vehicle there. Thank you so much to Ken and to More

by Danggoodfood
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Davis, Michael Trammell
May 29, 2024 -

Grubbs INFINITI responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs INFINITI, Ltd.! We are always more than happy to assist you if anything else comes up. Take care!

March 04, 2024

My experience today was seemless. Ken Tran was very professional and provided excellent customer service... More

by Ms. Washington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Tran
May 29, 2024 -

Grubbs INFINITI responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs INFINITI, Ltd.! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 27, 2024

Everything from finding a car to purchasing car was smooth sailing and pain free . Thankful for such dedicated service and support staff ! The entire process was almost too good to be true . More

by anecia1992
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacobe, Emmanuel Cross, Michael Trammell
Mar 02, 2024 -

Grubbs INFINITI responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 27, 2024

I made an online purchase and they made everything quick and simple. Got me approved, got a great deal, along with a nice warranty on a pre-owned vehicle. The most painless car buying experience I've ever h More

by K Butts
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe O'Day, Michael Trammell
Mar 02, 2024 -

Grubbs INFINITI responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 23, 2024

Luke Snowden kept me in the loop during my service visit. Explained everything thoroughly and satisfactorily. He is my go too guy at Grubbs More

by Little Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Snowden
Feb 27, 2024 -

Grubbs INFINITI responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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