
Grubbs INFINITI
Grapevine, TX
Filter Reviews by Keyword
By Type
Showing 2,109 reviews
Although I parked in the lane that was marked “Express”, that lane appears to be a rental return lane now. Ms Chavero was the only one to see if I needed help. She moved a parked returned vehicle so I could that lane appears to be a rental return lane now. Ms Chavero was the only one to see if I needed help. She moved a parked returned vehicle so I could park my car out of the sun while taking my information. She was very helpful. More
Friday, 06-18-21 at 4:10pm. I took my Q70l in for an oil change without appointment, Julie came out and took me right in. She was professional, quick and no nonsense regarding how log the change would take change without appointment, Julie came out and took me right in. She was professional, quick and no nonsense regarding how log the change would take and what if any additional maintenance or service was found needing attention. The service was provided under the time estimate at a great price and a top quality wash and vacuuming for no additional charge. I was provided without pressure a complete list of all addition scheduled maintenance suggested by Infinity. I look forward to my next visit and recommend Julie as your point of contact for your vehicle repair and services as well. 5 out of 5 stars from me. Thanks Grubbs and Julie. S. NRH, Texas More
As always, the service was courteous, prompt and professional. Brad was very helpful and kind, and patient. He clearly answered all of my questions. Checking out was easy and quick. Everyone was kin professional. Brad was very helpful and kind, and patient. He clearly answered all of my questions. Checking out was easy and quick. Everyone was kind, professional and helpful. More
Great experience at Grubbs! Shon was awesome! He was very thorough with explaining everything to my husband and I. Mandy was great as well. We will definitely be back thorough with explaining everything to my husband and I. Mandy was great as well. We will definitely be back More
My Infiniti Experience was A1! My sales professional Whitney was beyond reproach with her professionalism. She met all my needs with Regards to respecting my time and my indecisiveness when it came to c Whitney was beyond reproach with her professionalism. She met all my needs with Regards to respecting my time and my indecisiveness when it came to closing the deal and selecting a vehicle that fit me. Whitney was extremely informative in the entire Infiniti Experience. I call it an Experience because I was truly the most professional staff I've ever encountered. Mathew was very assuring with his infamous words " we will make the deal work"! And he made it work! Outstanding job and the utmost kudos to Grubbs Infiniti Staff!! More
Best auto purchase experience ever! Thanks Raza and Angela for your hard work. Will continue to purchase with Grubbs as they are truly family now. Angela for your hard work. Will continue to purchase with Grubbs as they are truly family now. More
Always well informed during my visit. Only dealership where I don’t mind waiting when my vehicle is serviced. Everyone is always friendly and the dealership amenities are excellent. where I don’t mind waiting when my vehicle is serviced. Everyone is always friendly and the dealership amenities are excellent. More
My wife had a Q50 coming off lease and we visited Grubbs Infiniti to work out a New Deal. Wesley Kohler was great help and we truly appreciate his help. We highly recommend this dealership and appreciate th Infiniti to work out a New Deal. Wesley Kohler was great help and we truly appreciate his help. We highly recommend this dealership and appreciate the attention and help. Thanks again More
The service dept went Beyond and above explaining what things need to be serviced. Samantha Seyavong phoned and text me With detail and when my auto will be completed. things need to be serviced. Samantha Seyavong phoned and text me With detail and when my auto will be completed. More