Grubbs INFINITI
Grapevine, TX
Filter Reviews by Keyword
By Type
Showing 2,024 reviews
Friendly, professional, and responsive to my SUV’s service needs without being over aggressive on selling services. Danny always explains the work done and the work suggested with honest information a service needs without being over aggressive on selling services. Danny always explains the work done and the work suggested with honest information and answers my questions openly. I trust his judgement and he works with me. I will always request him. More
Wonderful very polite and taking care of businesses. You all work as a team , and you don’t give up until you find out what the problem is with your car. Vincent service advisor, kori service managers, Man all work as a team , and you don’t give up until you find out what the problem is with your car. Vincent service advisor, kori service managers, Manni (service advisor) All help to provide us with good experience More
Great sales experience with Rachid and Wesley. Jade in servicing is also great! I’ve purchased multiple cars with Grubbs and will continue to go back! servicing is also great! I’ve purchased multiple cars with Grubbs and will continue to go back! More
I Always receive great service. I have dealt with Paul, Julie and Todd. All of them treat me like a valued customer. They have refreshments in there waiting area, which makes it nice. They keep you in comm Julie and Todd. All of them treat me like a valued customer. They have refreshments in there waiting area, which makes it nice. They keep you in communication about your car More
Grubbs Infiniti is absolutely impeccable! They handle any situation with great attention and excellent service. They are the absolute best You will love doing business with them. any situation with great attention and excellent service. They are the absolute best You will love doing business with them. More
Convenient and professional service. Danny, my service representative, was outstanding. I always request him. Thanks The service was slower than normal but the dealer was apparently busy representative, was outstanding. I always request him. Thanks The service was slower than normal but the dealer was apparently busy More
Used the Grubbs service department and was so impressed with the experience that I will never take my car elsewhere. From the ease of scheduling to the Valet plus service to the service coordinator, everyt with the experience that I will never take my car elsewhere. From the ease of scheduling to the Valet plus service to the service coordinator, everything was so easy and convenient! More
I love this dealership because of the professional staff.My service provider makes sure I am treated with the beast of care.I don’t drive way over there for the name but it’s customer service. staff.My service provider makes sure I am treated with the beast of care.I don’t drive way over there for the name but it’s customer service. More
Great dealership takes care of customers and cars. It is a top tier operation located near DFW airport. It there is any issue they will point it out first and provide a solution. My service representative w a top tier operation located near DFW airport. It there is any issue they will point it out first and provide a solution. My service representative was outstanding in particular. I would pick my service appointment based on his availability. More