Grubbs INFINITI

Not only she did the normal “costumer service” that you always spect in a company, no, she gave us outstanding and wonderful costumer service, She went far and beyond, she understood us, she gave us exactl always spect in a company, no, she gave us outstanding and wonderful costumer service, She went far and beyond, she understood us, she gave us exactly what we needed and not only that she speak in the language that we feel more confortable talking, because of that we will like to congrats Infiniti for hiring her, if all companies thought about having Spanish speaking sales representatives everything will be different we ended up buying not only 1 but 2 QX50 JUST BECAUSE OF HER, definitely we would like to hear back from her in the future and see her grow in the business. I would like to mention that she voluntary offered to come to our house and make my mother in law singed the paperwork since she was not able to travel. Amazing costumer service Kudos for Yesell and hope that she continues to give the best of her in the business. I would love to speak to her manager and let him/her know about the amazing experience we have at Infiniti in Grapevine. Please Infiniti in Grapevine, keep hiring people like her. Thanks so much Yesell. Just to mention something that we did not feel comfortable: I don’t know the name of that sales representative but, how rude he was that he went into Yesell’s office while she was not there, he picked up something from her desk and he didn’t even say hi or sorry to us, we were like invisible to him, so disrespectful, if that is the way we are going to feel around, we are going to let our friends or family to stay away from people like him. Maybe it was the way we were dressed or what but that was not nice. Again Yesell she was TOTALLY different and we will never forget that amazing service she provided. Keep up the good work Yesell you rock, we don’t even know how to thank you. More

Thanks guys for the help and for the good job guys did it all my friend needs to go and buy infinity cars well done all my friend needs to go and buy infinity cars well done More

Love the diversity! Great, knowledgeable, and courteous staff. I’ve been dealing with Grubbs since Hurst/ Euless era. I’ve been an infinity owner ever since. keep up the diversity- great minds. staff. I’ve been dealing with Grubbs since Hurst/ Euless era. I’ve been an infinity owner ever since. keep up the diversity- great minds. More

Had an amazing experience with this dealership. Went in for an oil change on my current G37s and meet Mr Shon Hood. Showed me a couple of vehicles and caught my attention very quickly. Had amazing deals go for an oil change on my current G37s and meet Mr Shon Hood. Showed me a couple of vehicles and caught my attention very quickly. Had amazing deals going on. And walked out with a beautiful QX50 a deal I just couldn't pass up. Also met with general manager Chris Styles who was awesome as well. Look forward to my next purchase with this dealership. Would recommend all my friends to come and visit Mr. Hood in Mr. Styles. More

Yesell helped us buy a 2021 Dodge Tradesman. She was extremely helpful and easy to talk to. Thank y’all so much for your help! extremely helpful and easy to talk to. Thank y’all so much for your help! More

Excellent Dealership will refer friends and colleagues. This dealership went above and beyond for sales and service. Rachid and Samantha was great. Will be back This dealership went above and beyond for sales and service. Rachid and Samantha was great. Will be back More

Great experience! The service center was extremely busy and I was very impressed with how quickly my car was serviced. Everyone there always attend to my questions promptly and professionally. And... my ca and I was very impressed with how quickly my car was serviced. Everyone there always attend to my questions promptly and professionally. And... my car is always returned clean. Brad had 3 customers and he was on top of things! Highly recommend Grubbs! More

Whitney did a great job with everything from the first phone call to the last call after she delivered my car. I was very pleased with the service that I received phone call to the last call after she delivered my car. I was very pleased with the service that I received More

John Omotola my salesman followed up with me to make sure that everything was satisfactory with my vehicle. Everyone was friendly attentive and anxious to help when a problem occurred. Refreshments where off that everything was satisfactory with my vehicle. Everyone was friendly attentive and anxious to help when a problem occurred. Refreshments where offered and in good supply. More