Grubbs INFINITI

Grubbs has the absolute best customer service. They go above and beyond to ensure their customers a treated well. My experience was efficient, had great communication, and I felt no pressure. I wil above and beyond to ensure their customers a treated well. My experience was efficient, had great communication, and I felt no pressure. I will definitely be a repeat customer. More

Immediate help when we got there. 39 minutes before closing. It did not bother the salesman. He was not put out because we went past closing time. closing. It did not bother the salesman. He was not put out because we went past closing time. More

Easy to work with, no pressure sales is the best. Fiancé was easy and also no pressure was easy and also no pressure More

Adam is top notch when it comes to customer service and listening to what his customer need! I came in after having my vehicle totaled, not sure where to go from here with my current situation. Adam listen listening to what his customer need! I came in after having my vehicle totaled, not sure where to go from here with my current situation. Adam listened to what i wanted and what i felt i could financially do in my new purchase. He put me in the perfect car with the perfect terms. He has taken far of me every step of the way and i will forever be a Grubbs customer!!! More

It was a little bit of a drive, but well worth it. The sales guys made it a good experience, Mandy made it a great one. sales guys made it a good experience, Mandy made it a great one. More

Excellent buying experience will all stages if the experience. Malo was an outstanding salesperson. I would repeat. experience. Malo was an outstanding salesperson. I would repeat. More

Took my car in for check engine light. Service advisor was able to get repair covered by extended warranty. Also received other services at a good price. was able to get repair covered by extended warranty. Also received other services at a good price. More

Danny was great and he got me in and out of the service department in about an hour. department in about an hour. More

Purchased a vehicle from Grubbs Infiniti and they inspected after purchase was complete. Found problems on the second week of purchase, let me know and we sorted it out to get it repaired and deliver inspected after purchase was complete. Found problems on the second week of purchase, let me know and we sorted it out to get it repaired and delivered. Upon repairing, I kept in touch with the manager and he claimed vehicle parts ordered, no news yet so it means progress, and then third day thereafter, I find out the vehicle was sold in auction. No communication, no written or verbal cancelation, no emails, texts or any method of communicating this to me at all. I'm on my third week, spoke with General manager and he brought up some other news about the vehicle that was NEVER reported to me upon purchase or inspection so it feels like I'm being told lie after lie. He claims that they strictly WILL NOT sell a vehicle that is compromised in safety while the manager I spoke with clearly stated that they sell vehicles ALL THE TIME to cash buyers that want to purchase them as is without getting it inspected. Don't know who to believe or what to believe. 3 whole weeks, a vehicle that I signed for, paid my down payment, funded by the bank for financing and Grubbs got their money but they sold the vehicle, supposedly canceled my sale because the vehicle wasn't "fit to deliver" but yet forgot to issue my refund? Forgot to call my bank to cancel the financing transaction? And making me stress out, run around and waste my time only to tell me that they will compensate me with a $250 Bob's Steakhouse gift card? REALLY? This is extremely unethical, unprofessional, and ridiculous treating your customers that way. Not to mention I found a vehicle the same day for my sister's son at the same dealership whom I referred and she came in and purchased. So I should've gotten at least a little better treatment than this. More

I came in to look at a used Jeep. It had already been a long day for my family and I. After a longer than usual trip to purchase a vehicle, mainly cause I am sometimes a pain to deal with lol. My salesman long day for my family and I. After a longer than usual trip to purchase a vehicle, mainly cause I am sometimes a pain to deal with lol. My salesman Mr. Mo Ebzakh was extremely professional and courteous. He was also knowledgeable of vehicles which sometimes salespeople lack. The sales manager Mr. Terry went above and beyond my expectations for a sales manager. He really closed the deal and closed and closed again lol. My finance manager Mr. John was quick and to the point as well as patient to give information. He also went above and beyond my expectations. I will visit again in the future for a vehicle purchase. I also forgot to mention that all parties involved were very accommodating as I also had my wife and 2 year old child with me. Thanks Grubbs and Mr. Moe, Mr. Terry and Mr. John for hanging out with me and the family! More