
Grubbs INFINITI
Grapevine, TX
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Julian did a wonderful job explaining in detail the process. He knew what I wanted and did not miss a beat. Very accommodating and knowledgeable, which saved a-lot of time. I am very pleased with my e process. He knew what I wanted and did not miss a beat. Very accommodating and knowledgeable, which saved a-lot of time. I am very pleased with my experience at Grubbs. All of the staff I encountered were friendly and offered top notch customer service. Thank you Grubbs Infiniti you have a life customer here. More
My service advisor, Christopher Russell, had my appointment set up & my loan car ready at the time of my appointment. He kept me well informed while he had my car & had my car ready in the service appointment set up & my loan car ready at the time of my appointment. He kept me well informed while he had my car & had my car ready in the service drive the day I picked it up. More
My experience was top notch. Sean Sexton truly went above & beyond for us. He was so helpful, highly knowledgeable, & worked super hard to make sure we were satisfied at the en Sean Sexton truly went above & beyond for us. He was so helpful, highly knowledgeable, & worked super hard to make sure we were satisfied at the end of the day. He was very personable, kind, & had outstanding communication with us. I couldn't imagine doing business with anyone else More
Hands down best car buying experience we’ve ever had! From the initial contact setting up a test drive with Adolfo (best sales guy ever), to negotiating the deal and terms, to picking up the car! Adolfo From the initial contact setting up a test drive with Adolfo (best sales guy ever), to negotiating the deal and terms, to picking up the car! Adolfo went above and beyond literally every step thru this process. He was happy to text me instead of calling because that was easier to work with because of my job. He had the vehicle keys ready and let me take my time in the test drive. He explained the breakdown of the deal and was very reasonable in negotiating out something mutually beneficial. Then the finance gentleman, Rance, was also amazing. NO PRESSURE FROM ANYONE!!! They want to sell a great car at a great price. They want to keep a great reputation and repeat business and they have both from me! The icing on the cake was that even tho this wasn’t a new car we bought, Adolfo had it cleaned up and in the showroom with a red bow on it for my wife! This car was for her and Adolfo and the Grubbs family made this experience truly world class. I will always come back here for every car I look to buy. If they don’t have it I will see if they can get it just so I can work with Adolfo again!!! Hands down best car buying experience we’ve ever had! From the initial contact setting up a test drive with Adolfo (best sales guy ever), to negotiating the deal and terms, to picking up the car! Adolfo went above and beyond literally every step thru this process. He was happy to text me instead of calling because that was easier to work with because of my job. He had the vehicle keys ready and let me take my time in the test drive. He explained the breakdown of the deal and was very reasonable in negotiating out something mutually beneficial. Then the finance gentleman, Rance, was also amazing. NO PRESSURE FROM ANYONE!!! They want to sell a great car at a great price. They want to keep a great reputation and repeat business and they have both from me! The icing on the cake was that even tho this wasn’t a new car we bought, Adolfo had it cleaned up and in the showroom with a red bow on it for my wife! This car was for her and Adolfo and the Grubbs family made this experience truly world class. I will always come back here for every car I look to buy. If they don’t have it I will see if they can get it just so I can work with Adolfo again!!! More