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Grubbs INFINITI

Grapevine, TX

4.8
2,033 Reviews

1500 E State Hwy 114

Grapevine, TX

76051

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Showing 2,033 reviews

May 31, 2024

The sales representative provided excellent customer service and was very attentive to my specific needs. More

by Jaquettakelly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
jerred drake
May 31, 2024

I’m very loyal because of their staff and service. Will definitely buy my next car from Grubbs More

by weseq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Alvarado
May 30, 2024

Our salesman was Austin. He was very knowledgeable about not only the QX60 but also the Audi Q60 that was the other car I was looking into. He sold the value in the Infinity More

by Jimjoswick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Hare - would rate him 5 stars, Mandy Matanga
May 30, 2024

We took our 2015 Infiniti QX60 into Grubbs Infiniti Garpevine due to a rumble/knocking in the engine. Our service advisor, Andrew, was very helpful and knowledgeable on what the issue most likely was. More

by zdkerr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
May 30, 2024

What an excellent experience! Andrew Shannon is a champion of customer service! A million thanks to a great team! More

by rbrochon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Shannon
May 28, 2024

Best experience ever! I received expert analysis and assistance from Andrew, he went above and beyond. My repairs were great, kudos to the technicians! More

by Raw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew and Cole
May 29, 2024 -

Grubbs INFINITI responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 28, 2024

Alan Alfano is an amazing person he made my experience at the dealership exceptional. The best purchase experience I ever had. More

by dr233601
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Synder, Mandy Matanga, Alan Alfano
May 30, 2024 -

Grubbs INFINITI responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

May 22, 2024

Friendly environment. The experience in question was with Matthew Bennett, as I was having a job done in service. Mr. Bennett was the epitome of an astute and professional More

by Dave
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Bennett
May 30, 2024 -

Grubbs INFINITI responded

Hi Dave, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 19, 2024

I always have a good experience with the Grubbs service department. The employees are friendly, helpful and knowledgeable. It’s a pleasure to work with them. More

by BA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole
May 30, 2024 -

Grubbs INFINITI responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

May 14, 2024

Professional and polite, it is a very smooth process from beginning to end. I appreciate your help, Andrew Shannon More

by alocke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Shannon
May 30, 2024 -

Grubbs INFINITI responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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