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Grubbs INFINITI

Grapevine, TX

4.8
2,112 Reviews

1500 E State Hwy 114

Grapevine, TX

76051

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Showing 2,112 reviews

August 02, 2022

My service guy Jeremy provided excellent customer service. I will ask for him in the future. Thanks More

by Test
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Doolen
Aug 24, 2022 -

Grubbs INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 31, 2022

Great place to take the car for services, and the suggestions help what we have to take care More

by Kk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Russell
Aug 24, 2022 -

Grubbs INFINITI responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out! Take care!

July 30, 2022

Friendly service. Munchies and great coffee and chai lattes. Nice work and hangout space. Love the car wash! More

by Blissann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Russell
Aug 24, 2022 -

Grubbs INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 28, 2022

Service manager, Jeremy Doolan, who assisted me with my repairs did an awesome job, from customer service to knowledge to timeliness. Took very good care of me, top notch service! More

by Fdraphel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Dolan
Aug 24, 2022 -

Grubbs INFINITI responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs Infiniti, Ltd.! If you have any further questions, please give us a call. We're always happy to help!

July 28, 2022

My service representative was excellent and overall, I’ve not had any problem with any service I’ve received from Grubbs. More

by Cynthiacontreras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JEREMY DOOLEN
Aug 24, 2022 -

Grubbs INFINITI responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 28, 2022

⭐️⭐️⭐️⭐️⭐️ ✅If you are in the market for a car go see Jerred Drake at Grubbs Infiniti. He will definitely take care of you! He was super patient. He keyed in to my taste and practically handpicked the pe More

by BHervey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jerred drake
Aug 24, 2022 -

Grubbs INFINITI responded

Hi Bhervey, thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs Infiniti, Ltd.! If you have any further questions, please give us a call. We're always happy to help!

July 27, 2022

They do a great job with servicing your car and service representatives are excellent with all communication about your car More

by Kwesidebrah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
Aug 24, 2022 -

Grubbs INFINITI responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

July 26, 2022

Good people to deal with courteous and friendly service prompt response clean facility good prices More

by Karim Hassan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Prudencio
Aug 24, 2022 -

Grubbs INFINITI responded

Hi Karim, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 25, 2022

Bought two QX60 from them! They are the worst managed dealership I have ever dealt with. One car has been in the shop twice in three weeks and they still haven't fixed it. T More

by Donnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yvette, Cesar Alvarado
Aug 24, 2022 -

Grubbs INFINITI responded

Donnie, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We hope you are willing to give us another chance. Please reach out to us at (817) 318-1200 so we can work towards a resolution.

July 25, 2022

Mandy Matanga at the finance department was phenomenal, she took time to explain everything and was extremely professional. She made the whole experience extremely easy to go through. Julian at sales was v More

by Couret.etienne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mandy Matanga
Aug 24, 2022 -

Grubbs INFINITI responded

Hi, we're happy you found our staff to be so supportive during your experience here at Grubbs Infiniti, Ltd.. We look forward to your next visit! Take care!

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