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Grubbs INFINITI

Grapevine, TX

4.8
2,112 Reviews

1500 E State Hwy 114

Grapevine, TX

76051

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Showing 2,112 reviews

November 01, 2022

Dany helped me out in a time of need! He quickly responded to my request and had me back on the road in no time! More

by brad.ogle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Ogle, Danny Prudencio
Nov 04, 2022 -

Grubbs INFINITI responded

Brad.ogle, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Grubbs Infiniti.

October 28, 2022

Jerrod and Wes were literally top notch. Kudos to Grubbs for finding these two. They are technical, knowledgeable, compassionate and well-rounded with both personal and professional finesse. More

by jordann.reis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jerred drake, Wesley Kohler
Nov 04, 2022 -

Grubbs INFINITI responded

Hi Jordann, we are very happy to have provided you with such a positive experience!

October 26, 2022

Beatriz was perfect and flawless in execution. Advised me on every state and even saved me Money . More

by Kcinayubo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beatriz Cardoso
Nov 04, 2022 -

Grubbs INFINITI responded

Hi, we're happy you found our staff to be so supportive during your experience here at Grubbs Infiniti, Ltd.. If you have any further questions, please give us a call. We're always happy to help!

October 25, 2022

I am about to buy my second car from Grubbs. I have always experienced very friendly professional service personnel and all around excellent five star service on my QX 60. I highly recommend Gr More

by Daniela
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Alfano
Oct 29, 2022 -

Grubbs INFINITI responded

Daniela, we are very happy we could provide you with a positive experience!

October 24, 2022

Dependable honest and reliable are just 3 words that sum up the service at Grubbs. More

by Gavsdad82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
Oct 29, 2022 -

Grubbs INFINITI responded

Thank you so much for your positive comments about Grubbs Infiniti, Ltd.!

October 19, 2022

I truly appreciate the professionalism of Vitaliy, Eric, and Mandy. This team placed me in the vehicle I desired without the typical daunting feelings of being in a car dealership. Furthermore, instead More

by Spencer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Battles, Mandy Matanga, Vitaliy Malyshchak
Oct 21, 2022 -

Grubbs INFINITI responded

Hi Spencer, thank you so much for your positive comments about Grubbs Infiniti.

October 17, 2022

Service is easy to schedule at Grubbs Infiniti. The service personnel are friendly and responsive to your needs and willing to discuss the issues with your car. More

by marrac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chaz (?)
Oct 21, 2022 -

Grubbs INFINITI responded

Marrac, we are very happy we could provide you with a positive experience!

October 17, 2022

I visit the Grubbs Dealership on 10/15/22 and received excellent and prompt service. More

by Hdewayne357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Prudencio
Oct 21, 2022 -

Grubbs INFINITI responded

Thank you for your wonderful feedback and rating mean a lot to us.

October 16, 2022

Adolfo Hernandez was very knowledgeable, patient, and helpful. He made the car buying experience enjoyable. More

by Rush
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adolfo Hernandez
Oct 18, 2022 -

Grubbs INFINITI responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Grubbs Infiniti.

October 12, 2022

I appreciate that they delivered the car to my residence, however the process leading up to the delivery was completely the worse I've ever experienced. More

by jorail
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wesley Kohler, Angel Steinsdoerfer
Oct 18, 2022 -

Grubbs INFINITI responded

Hi, thank you for taking the time to leave us feedback about your experience with us. We would like to work towards a resolution, so if you are willing, please reach out to us at (817) 318-1200 to discuss this further.

Oct 20, 2022 -

jorail responded

Update: So I quickly had a response from the dealership, regarding my issues. A Tiffany Andres, Client Loyalty Manager contacted me. I told her about my issues and she did not just listen to me but heard me. She made a wrong a right. Thank you Tiffany Andres, you're the best.

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