Grubbs INFINITI
Grapevine, TX
Filter Reviews by Keyword
By Type
Showing 2,033 reviews
The level of care I received at Grubbs was outstanding. The technicians were able to diagnose the problem, which had been elusive. I am very pleased with the service and Dany Prudencio, in particular. The technicians were able to diagnose the problem, which had been elusive. I am very pleased with the service and Dany Prudencio, in particular. More
Luke Snowden has been my service advisor for the past 6+ months. I’ve been a customer since 2016, on second vehicle (my choice to upgrade from a 2015 to a 2021), and I continue to have a favorable experienc months. I’ve been a customer since 2016, on second vehicle (my choice to upgrade from a 2015 to a 2021), and I continue to have a favorable experience. I’ve had different advisors and my experiences with each of them have been stellar. Dany Prudencio (3+ years) was my advisor before Luke. They are professional, personable, respectful and honest. Responsive and just Nice gentlemen. More
Our salesman, Jerry Snyder, and everyone at the dealership was friendly and super helpful with making sure we were satisfied. Jerry also made sure we knew everything about the operation of our new dealership was friendly and super helpful with making sure we were satisfied. Jerry also made sure we knew everything about the operation of our new QX60. More
Thank goodness for my extended warranty! My service advisor, Matthew was excellent with his communication lots of delays before the service center could even get started on my car, but at le My service advisor, Matthew was excellent with his communication lots of delays before the service center could even get started on my car, but at least they were able to provide a loaner the entire time More
James and his team in the service department are awesome and always take care of what I need! Great bunch of guys that know what they are doing. and always take care of what I need! Great bunch of guys that know what they are doing. More
Good customer service. It was a quick process and Mary Wiggins was a professional and respectful salesperson. I am pleased with my purchase and would recommend the dealersh It was a quick process and Mary Wiggins was a professional and respectful salesperson. I am pleased with my purchase and would recommend the dealership to family and friends. More