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Grubbs INFINITI

Grapevine, TX

4.8
2,108 Reviews

1500 E State Hwy 114

Grapevine, TX

76051

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Showing 2,108 reviews

May 21, 2023

It was a very enjoyable experience! I don't know what the change was from my last visit but it was 1000% better! I was greeted right away when I pulled in. Luke my service advisor was a More

by Joanne S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
May 21, 2023 -

Joanne S responded

Thank you for a great experience.

May 21, 2023

Efrain is very knowledgeable about the product and made my buying experience amazing. Raza and Brenden were able to get my into the payment range I was willing to pay. Chris Green in finance was also aweso More

by jchavezt1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Efrain, John Tijerina, Chris Green, Brenden Porter , Wes Hays, Raza I
Jun 08, 2023 -

Grubbs INFINITI responded

Hi!, thank you for taking the time to leave a review for us at Grubbs Infiniti, Ltd.. We're happy we could meet your expectations!

May 18, 2023

Danny were helpful and friendly and always informed me about service and part to replace More

by Aghaisari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Prudencio
Jun 08, 2023 -

Grubbs INFINITI responded

Thank you for sharing your positive experience! We hope to see you soon!

May 18, 2023

From the minute I spoke to Julian I knew I had found the place where I would make my purchase! More

by gloria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian
Jun 08, 2023 -

Grubbs INFINITI responded

Gloria, we are very happy we could provide you with a positive experience!

May 17, 2023

Erika, service consultant was great. Car service was completed when promised . Loaner car was provided and that was an efficient process. More

by Lgitch11@verizon.net
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Lamkin
Jun 08, 2023 -

Grubbs INFINITI responded

Thank you so much for your positive comments about Grubbs Infiniti, Ltd.!

May 17, 2023

Nice, and clean location. Emmanuel was very professional and a big help during my car buying process. More

by jaylawoods265
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher ( finance, Director), Emmanuel Cross
Jun 08, 2023 -

Grubbs INFINITI responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs Infiniti, Ltd.!

May 16, 2023

Service is the he only thing i go there for. I would never buy another vehicle there as they seem to happily cheat anyone who buys one. More

by JE54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Kinney
Jun 07, 2023 -

Grubbs INFINITI responded

Thank you for your review; we are happy our team can help with service and we apologies your buying experience was not what you expected it to be.

May 16, 2023

Essential customer service qualities. We have had our vehicles serviced by Grubbs for six and a half years. More

by SkysofHawaii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Alvarado
Jun 08, 2023 -

Grubbs INFINITI responded

We appreciate your positive review about your recent experience with us!

May 15, 2023

Everyone appears to be customer friendly and helpful. We have been there three times & no complaints. The waiting room & bathrooms very clean. More

by Maureen_burke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jun 10, 2023 -

Grubbs INFINITI responded

Hi, we're happy you found our staff to be so supportive during your experience here at Grubbs Infiniti, Ltd.. If you have any further questions, please give us a call. We're always happy to help!

May 15, 2023

Doug Moran and the folks at Grubbs Infiniti have gone above and beyond to resolve and expensive problem with my car even though it was outside of my warranty period More

by theeggman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Moran
Jun 08, 2023 -

Grubbs INFINITI responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs Infiniti, Ltd.! Please don't hesitate to reach out if there's anything additional we can do for you.

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