Back

Grubbs INFINITI

Grapevine, TX

4.8
2,107 Reviews

1500 E State Hwy 114

Grapevine, TX

76051

Directions

By Type

Showing 2,107 reviews

July 01, 2023

Phenomenal hospitality & excellent customer service. Grubbs Infiniti made the car buying process seemless. I will definitely be a returning customer. More

by toby.green
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Marquez , Corey Isaac
Jul 05, 2023 -

Grubbs INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

July 01, 2023

It was a clean environment and very professional service advisors. My oil change was done in 30 minutes. More

by Khloej2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Quintero, Christopher Russell, Ashley Zuniga
Jul 05, 2023 -

Grubbs INFINITI responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

June 30, 2023

My service advisor was awesome. Disappointed with the sales manager and salesman. I thought I found my forever home with this dealership but I will take my business elsewhere. More

by bjtabbs3
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Christian Cortinas
Jul 05, 2023 -

Grubbs INFINITI responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs Infiniti, Ltd.! Please don't hesitate to reach out if there's anything additional we can do for you.

June 29, 2023

Grubbs Infiniti always has great service. My service representative Dany kept me updated on the progress of my vehicle. The waiting areas have very comfortable seats and there are always free More

by idow78
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chad/ Finance dept., Joe O'Day, Christopher Russell, Cesar Alvarado, Danny Prudencio, Julie Kinney, Shon Hood
Jul 04, 2023 -

Grubbs INFINITI responded

Hi, we're happy you found our staff to be so supportive during your experience here at Grubbs Infiniti, Ltd.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 25, 2023

The service department was helpful and thorough. Made my concerns a priority. Very quickly to respond and repairing my vehicle. More

by Marydjohnson.m.j.51
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeremy John. Cory
Jun 29, 2023 -

Grubbs INFINITI responded

Hi, thank you so much for your positive comments about Grubbs Infiniti, Ltd.! If you have any further questions, please give us a call. We're always happy to help!

June 24, 2023

Chas was awesome during the entire process. Communicating every change that took place and making sure I got the best price at the same time. He was a true treasure. Thank you for your hard wor More

by bassboneblock
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chastian Velarde
Jun 28, 2023 -

Grubbs INFINITI responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

June 22, 2023

Grubbs is very professional and efficient! They kept me updated about my car and delivered a perfectly repaired car! More

by GENO.lopez1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Luke
June 20, 2023

Kevin Tran is exceptional. He communicates during the process. He met me immediately and when I arrived to pick up car it was waiting out front More

by Txtnt99teresa
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kevin Tran
Jun 23, 2023 -

Grubbs INFINITI responded

We are so happy to read such a great review about Grubbs Infiniti.

June 17, 2023

Ken Davis took care of me, upgraded from a QX50 to the QX60, a great vehicle! More

by doug.ousley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacobe, Ken Davis, Raza I, Michael Trammell
Jun 23, 2023 -

Grubbs INFINITI responded

Doug, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 14, 2023

Been a Grubbs customer for over 10 years, I enjoyed dealing with Ken in sales and Susie in customer service. More

by doug.ousley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Davis
Jun 22, 2023 -

Grubbs INFINITI responded

Hi, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care!

...
34
...