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Grubbs INFINITI

Grapevine, TX

Overview
Reviews
Vehicles
4.8
2,108 Reviews
Call Dealership (817) 809-2600
View Awards

1500 E State Hwy 114

Grapevine, TX

76051

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Showing 2,108 reviews

July 12, 2023

Friendly and reliable. Grubbs Infiniti cares about the needs of their customers and their vehicles. More

by Caretta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Doolen, Brad Ogle, Ashley Zuniga
Report | Print
Jul 17, 2023 -

Grubbs INFINITI responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 12, 2023

Jeremy did a wonderful job of communicating and keeping me informed throughout the entire week. I was always informed in the process. More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Blackwell
Report | Print
Jul 17, 2023 -

Grubbs INFINITI responded

Hello Rick, we're happy you found our staff to be so supportive during your experience here at Grubbs Infiniti, Ltd.. We are always more than happy to assist you if anything else comes up. Take care!

July 12, 2023

I would like to thank Omar, my service advisor for my great customer service experience. More

by bjtabbs3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Report | Print
Jul 17, 2023 -

Grubbs INFINITI responded

Hello, we're happy you found our staff to be so supportive during your experience here at Grubbs Infiniti, Ltd.. We are always more than happy to assist you if anything else comes up. Take care!

July 10, 2023

Paid 19k cash for a vehicle thats unsafe to drive. Same day i paid 19k abs/brake lights are on. Take it for service & get loaner also has lights on in it? Trying to get a manager no responce. I assume More

by analonia69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cullen, Cailin Daugherty
Report | Print
Jul 13, 2023 -

Grubbs INFINITI responded

Hi, we're disappointed to hear of the negative experience you had at our location. If you are willing to give us another chance, please reach out to us at (817) 318-1200 to speak to our manager directly.

July 10, 2023

Highly recommend Grubbs Infinity for any type of service for your vehicle. Well done Grubbs Infinity Team! More

by Javier N.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchel
Report | Print
Jul 13, 2023 -

Grubbs INFINITI responded

Hi Javier, we are very happy to have provided you with such a positive experience! Thanks for the recommendation and have an amazing day!

July 06, 2023

Great service with detailed professionalism , would recommend to anyone with a infiniti to buy and get your vehicle serviced by grubbs More

by josh_eubanks95
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Corey Isaac, Danny Prudencio
Report | Print
Jul 09, 2023 -

Grubbs INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

July 05, 2023

I'm blown away with how friendly & knowable my service advisor was. He took the time to explain the process & continuely provided me with updates. Excellent customer service!! More

by toby.green
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tran
Report | Print
Jul 09, 2023 -

Grubbs INFINITI responded

Hi Toby, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

July 04, 2023

Very friendly and professional staff. Mandy & Cullen were amazing and extremely helpful. Great experience and definitely recommended. More

by Kandylandy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cullen King, Mandy Matanga
Report | Print
Jul 06, 2023 -

Grubbs INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! We hope to see you soon!

July 02, 2023

It was an excellent experience beginning with the test drive & ending with us driving off with a new QX60. We will definitely be back to Grubbs for our next vehicle. More

by Mfbest
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Davis
Report | Print
Jul 05, 2023 -

Grubbs INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 02, 2023

Service department is the reason I have an infinity and drive the distance to.Grubbs for maintenance. More

by melbacks7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel
Report | Print
Jul 06, 2023 -

Grubbs INFINITI responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

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