Grubbs INFINITI

I drove from Plano to do business with Joe O'day, again. This is my second new Infiniti from Joe/Grubbs. Joe is the consumate professional and ensures an overall positive customer experience where the in This is my second new Infiniti from Joe/Grubbs. Joe is the consumate professional and ensures an overall positive customer experience where the industry standard falls far short. I credit Grubbs for nurturing an environment where professionals like Joe O'day can maintain high standards of customer satisfaction as well as a premium product. More

Very seamless transaction from Kevin in sales to Mark in crdi and finance. THANK YOU fopr making this such a great experience for me!! Jeff Lowney crdi and finance. THANK YOU fopr making this such a great experience for me!! Jeff Lowney More

Just bought car #2 and #3 from Grubbs Infiniti. Pete (used car mgr) and Olusola (sales) made my day! They are friendly and efficient. They shoot you a straight deal and I left feeling great! I felt I go (used car mgr) and Olusola (sales) made my day! They are friendly and efficient. They shoot you a straight deal and I left feeling great! I felt I got an EXCELLENT deal!! Customer for LIFE!!!! More

My experience with Grubbs, and with both Mark and Ralph specifically, was wonderful. The customer service was excellent, and Mark & Ralph were very attentive to my needs. The process was seamless, and I wo specifically, was wonderful. The customer service was excellent, and Mark & Ralph were very attentive to my needs. The process was seamless, and I would (and have already) highly recommend Grubbs to others. This was the best customer service experience I've had in a very long while! More

Mark was excellent to work with .... responsive, great follow-up, and willing to find the vehicle we wanted. His attitude made you feel that truly wanted your business and wanted you to have a great exper follow-up, and willing to find the vehicle we wanted. His attitude made you feel that truly wanted your business and wanted you to have a great experience. As for the dealership, clean, comfortable, and the used department gave me a fair trade value with no issues. We came from Austin to purchase the vehicle because of Mark's hard work to earn our business and upon arrival the paperwork and vehicle were ready to go making it a very pleasant experience. We have already recommended Grubbs Infiniti to other potential buyers. More

Great service! Thanks Mark Taylor - love my new car! Prompt service, love the idea of having a personal assistant, lease works for me as I won't use up to many miles. Prompt service, love the idea of having a personal assistant, lease works for me as I won't use up to many miles. More

My experience once i made my decision, was phenomenal! I was taken care of super quick and all promises were delivered in record time. From the sale, to finance to orientation of the vehicle, the process wa was taken care of super quick and all promises were delivered in record time. From the sale, to finance to orientation of the vehicle, the process was a well oiled machine! Prior to my decision, i was not pleased that I was told there was not another color available at any other dealers. Upon checking inventories at other dealers, I found my vehicle color preference locally. Though i understand wanting to sell from inventory, i felt honesty would have been the best policy. Nonetheless, my father has been a loyal Grubbs customer for good reason and i wish to continue in the tradition. Our experience with previous purchases and service has been excellent! Thank you!! More

I've had several opportunities to go through the process of purchasing an automobile which can be very stressful at times. However this was by far the best buying experience I've ever been involved with. At of purchasing an automobile which can be very stressful at times. However this was by far the best buying experience I've ever been involved with. At the end, I didn't feel like I'd just completed a purchase but instead I felt like I just joined a family. In my opinion, Grubbs Infinity has set the new benchmark in Customer Service. Thanks More

The three gentlemen that helped in the sale of my vehicle were amazingly good sales persons. They were friendly, informative, and showed much respect in the part each played in the experience. I have never were amazingly good sales persons. They were friendly, informative, and showed much respect in the part each played in the experience. I have never been helped so much as with Mr.(s) Olegario and Taylor being so patience introducing the various features of my Infiniti. I have purchased many cars in the past. GREAT GUYS!! More

i was very happy with my purchase thanks to a great service from kevin schults. if i ever buy another infinity i will go back to this deale ship and keep up the good service. service from kevin schults. if i ever buy another infinity i will go back to this deale ship and keep up the good service. More