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Grubbs INFINITI
Grapevine, TX
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Everyone at Grubbs Infinity is friendly, warm and very welcoming. My salesman Tim Roberts exceeded my expectation, he worked deligently to ensure the entire experience went smooth and seamless. Be sure to welcoming. My salesman Tim Roberts exceeded my expectation, he worked deligently to ensure the entire experience went smooth and seamless. Be sure to stop by and say "Hello" to Pete Hankins, Sales Manager and Tony Vasquez,Finance. I salute Grubbs Infinty with 10 stars. Lorraine Smith More
I can't say enough good things about Grubbs Infiniti, this is my second lease car from there. I live in Cedar Park, Texas (Austin) and I compared price with several dealers in this area. I called Grubb this is my second lease car from there. I live in Cedar Park, Texas (Austin) and I compared price with several dealers in this area. I called Grubbs and talked to Ralph and told him what I wanted and what I wanted to pay in lease payments. He found the car I wanted and gave me a better quote on payments than some of the other dealers I had talked to. I told him I didn't want to drive to Euless to get the car and trade in the lease car I had so he said no problem. He had someone bring the car to me on a trailer so there would not be any extra miles on it, and they picked up the Infiniti I was turning in. This is my fifth infiniti and I love them, I've never had one in the shop for anything. I was ready for a new infiniti again this year and called Ralph and he did the same thing for me and I love my new 2010 QX56. He took care of everything over the phone even the financing part and that makes everything so easy to buy one of their cars. Thanks Ralph and I'm sure I'll be calling you again in three years. I have never been in the Grubbs dealership but everyone I've ever talked to on the phone was always so nice and treat you like a friend rather than a customer. Grubbs will continue to get my business from now on. More
I wanted a newer car and was going for a lexus when I found an infiniti I REALLY liked. So I purchased the Infinity. If I had to do it over again I would not. Once I signed on the dotted line everything found an infiniti I REALLY liked. So I purchased the Infinity. If I had to do it over again I would not. Once I signed on the dotted line everything they told me they would fix on the car they did not. Yes I purchased a used car (9 months old) one of the remotes did not work, i asked about if this car had "memory" seats. Salesman said yes but NOONE at dealership knew how they worked or how I could get them to work. I talked to them went to upper management no one there cared. It was the worst car buying experience I have had. When your spending the kind of money I did on a car you want to be treated as so. I think I would have been treated better by a Saturn or KIA dealership then this one. If you do decide to do business with them get EVERYTHING in writing(even that did no good) and if remember if you are looking for customer service they have none. More
I purchased a new car from Grubbs and have been completely satisfied with it. I have also been in for scheduled service several times with the same result. The addition of learning the capabilities completely satisfied with it. I have also been in for scheduled service several times with the same result. The addition of learning the capabilities of at the M-3 Motorsports ranch was an unexpected fringe benefit. I continue to be very satisfied with the excellent follow through. More
I just bought a new 2009 G37S Coupe from Grubbs Infiniti and I could not be happier with the sales staff and service department. My car was not on the lot so it had to be located and shipped to Grubbs. My s and I could not be happier with the sales staff and service department. My car was not on the lot so it had to be located and shipped to Grubbs. My salesman made sure that everything went smooth. I wanted a few extras added from the parts department and the staff their was very helpful. This is the second car that I have leased from Grubbs Infiniti and I would never shop anywhere else. I"m treated like family every time I enter the building. Thanks Grubbs! More