Grubbs INFINITI
Grapevine, TX
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I wanted a newer car and was going for a lexus when I found an infiniti I REALLY liked. So I purchased the Infinity. If I had to do it over again I would not. Once I signed on the dotted line everything found an infiniti I REALLY liked. So I purchased the Infinity. If I had to do it over again I would not. Once I signed on the dotted line everything they told me they would fix on the car they did not. Yes I purchased a used car (9 months old) one of the remotes did not work, i asked about if this car had "memory" seats. Salesman said yes but NOONE at dealership knew how they worked or how I could get them to work. I talked to them went to upper management no one there cared. It was the worst car buying experience I have had. When your spending the kind of money I did on a car you want to be treated as so. I think I would have been treated better by a Saturn or KIA dealership then this one. If you do decide to do business with them get EVERYTHING in writing(even that did no good) and if remember if you are looking for customer service they have none. More
I purchased a new car from Grubbs and have been completely satisfied with it. I have also been in for scheduled service several times with the same result. The addition of learning the capabilities completely satisfied with it. I have also been in for scheduled service several times with the same result. The addition of learning the capabilities of at the M-3 Motorsports ranch was an unexpected fringe benefit. I continue to be very satisfied with the excellent follow through. More
I just bought a new 2009 G37S Coupe from Grubbs Infiniti and I could not be happier with the sales staff and service department. My car was not on the lot so it had to be located and shipped to Grubbs. My s and I could not be happier with the sales staff and service department. My car was not on the lot so it had to be located and shipped to Grubbs. My salesman made sure that everything went smooth. I wanted a few extras added from the parts department and the staff their was very helpful. This is the second car that I have leased from Grubbs Infiniti and I would never shop anywhere else. I"m treated like family every time I enter the building. Thanks Grubbs! More