Grubbs INFINITI

Terry was on the ball! When I drove up for service that morning before work to drop off my vehicle, he was walking out to greet me. A rental was ready by the time I handed over my vehicle so I didn't have morning before work to drop off my vehicle, he was walking out to greet me. A rental was ready by the time I handed over my vehicle so I didn't have to wait. He properly explained details for the question I had about a service he recommended. I even returned at lunch to pick up something I forgot in my car and Terry had it waiting. He listened to the voice message I left for him about it and returned the called to say he got the message and had the item ready. Finally, in the afternoon when I returned to pick up my vehicle, Terry was walking toward me within a couple minutes of me getting there. Give that man a raise! More

I showed up at the dealership without an appointment--wanted to use the Infiniti Express Service. Needed to have my tires rotated, radiator hoses replaced, coolant flushed, as well as 60,00 appointment--wanted to use the Infiniti Express Service. Needed to have my tires rotated, radiator hoses replaced, coolant flushed, as well as 60,000 mile inspection of other parts/systems. George didn't bat an eye and gave me an accurate of total labor time. More

George takes excellent care of my service needs each time I visit. I trust him completely is the reason I feel comfortable letting Grubbs have my business. I visit. I trust him completely is the reason I feel comfortable letting Grubbs have my business. More

I was pleasantly surprised and greatly enjoyed working with the Grubbs Infiniti Team. Joe O'Day, Internet Sales Manager, was a joy to work with. He seemed to know that I was not going to be persuaded in with the Grubbs Infiniti Team. Joe O'Day, Internet Sales Manager, was a joy to work with. He seemed to know that I was not going to be persuaded into doing anything I wasn't prepared to do. He allowed me to ask questions I already knew the answers too and simply reinforced or confirmed my feelings about Infiniti. Mark Cameron, Finance Manager picked up right where Joe left off, and made me feel I was making the right decision. Kudos to all those involved as I believe you may have just found a customer for life. More

They were above and beyond friendly when we got out of our vehicle to look at the used car. They didnt try to haggle us or make us look at something we were not interested in. They made sure my wife and t our vehicle to look at the used car. They didnt try to haggle us or make us look at something we were not interested in. They made sure my wife and three little boys were comfortable. It was late when we looked so Peter came in and told us he was not giving us the service he deserved but that he would call us when they opened in the morning. And he did just that. And when we got on the lot that moring they met us outside and said this is yours all you have to do is sign. There was no us waiting there for hours like other dealerships. And every person in the dealership stoped by and said hello to us. I will definatly use this dealer again. More

Mike did a very good job and i definaely would go back to him and Grubbs for another vehicle when the need arises. they did a great job. him and Grubbs for another vehicle when the need arises. they did a great job. More

I founnd the internet sales rep Louie Huff very nice to work the deal out with. Joe, did an excellent job on the test drive. Mark in finance was excellent to work with, no surpirses very up-front made th work the deal out with. Joe, did an excellent job on the test drive. Mark in finance was excellent to work with, no surpirses very up-front made the buying experience a very positive one, thank you. More

I recently purchased a new G37 Convertible from Ken Davis, this is the 2nd time we have worked with Ken, he sold us our 09 FX 35 2 yrs ago. I can honestly say Ken is the most patient, professional, kno Davis, this is the 2nd time we have worked with Ken, he sold us our 09 FX 35 2 yrs ago. I can honestly say Ken is the most patient, professional, knowledgeable and HONEST sales person I have ever dealt with. He is the main reason we came back to this dealership to purchase my new car. He always makes you feel welcome, even if you are there just getting an oil change, he'll take the time to say "hello". You can tell he truly cares about his customers and believes in the service he provides. This dealership as a whole has very friendly, always willing to help and professional atmosphere!! Thank you again & we'll be back!!! Mary Grunewald More

For the past several years, I have been going to Grubbs Infiniti and have received excellent service from Mr. Washington and others whom has assisted him. I appreciate Ms. Little as well for answering all Infiniti and have received excellent service from Mr. Washington and others whom has assisted him. I appreciate Ms. Little as well for answering all questions and concerns. More

worked with Joe & Matt on new car for wife car really sells itself we purchased the G37 sedan had all the equipment that my wife wanted except for cooled seats. sells itself we purchased the G37 sedan had all the equipment that my wife wanted except for cooled seats. More