Grubbs INFINITI

THE PEOPLE!!!!! This is my second purchase at this THE PEOPLE!!!!! This is my second purchase at this dealership ('13 JX, '12 EX). WOW, what a great buying experience. I don't feel like I just purc THE PEOPLE!!!!! This is my second purchase at this dealership ('13 JX, '12 EX). WOW, what a great buying experience. I don't feel like I just purchased a car. I feel like I joined a Family. Thanks to Sam and the entire Grubbs Team. More

All employees were friendly and extremely helpful. Offered a great deal over the phone, better than what I received in my own home town. They trusted my trade description, sight unseen and offered me Offered a great deal over the phone, better than what I received in my own home town. They trusted my trade description, sight unseen and offered me an excellent deal. More

It was very nice to deal with a car salesmen that did not push a sale but rather worked with you to make sure you as the client were happy. I would work with this person in the future for buying another car push a sale but rather worked with you to make sure you as the client were happy. I would work with this person in the future for buying another car More

Robert did a great job of finding a new QX56 for my wife and I. Brandon worked the deal for me and was easy to work with. Nick financed me through infiniti. They are great people to work with and I really a and I. Brandon worked the deal for me and was easy to work with. Nick financed me through infiniti. They are great people to work with and I really appreciate them driving over 200 miles to deliver my new QX56. Thanks so much!!!! Kyle More

What an outstanding experience. My wife and I bought a used QX56 from Grubbs a couple of weeks ago and have been nothing but pleased with the entire process from start to finish. These folks are very cus used QX56 from Grubbs a couple of weeks ago and have been nothing but pleased with the entire process from start to finish. These folks are very customer oriented. Bobby Nicholson (Bobby G) was our salesman. He was patient, kind, and more than accomodating to us during the process of finding a car that was right for us. Bobby truly went above and beyond in finding us the right car and the right deal. I must say this experience has changed my perspective a bit about car dealerships and how they operate. The Grubbs family has done an outstanding job here getting the right people and providing outstanding service at a more than fair value. I am an over analytical and very much a synical consumer, but it is without any hesitation that I highly recommend you check out this dealership for your next car buying experience. Thank you! Brandon Byrd More

So the wife and I went to Grubbs to look at the M37, not really expecting to purchase anything but really to just check out the car. After asking the receptionist for a sales person, Julie Pearson was call really expecting to purchase anything but really to just check out the car. After asking the receptionist for a sales person, Julie Pearson was called to the front. She was VERY friendly and helpful right from the get go. She is very knowledgeable of the products and her job and was absolutely able to answer all of our questions. After going for a test drive, i was sold but since it was going to the the wife's car it was really her decision. After working up some numbers and being just a bit apart, Julie asked if there was anyway to make something work. Her attitude made us feel at ease. In the end we were able to find common ground. She actually acted like she was having fun. A quality you don't find in many sales agents. Nick was also very polite while filling out the finance paperwork. It was an absolute joy to work with these individuals. Everyone of the employees that i meant were extremely kind. THANKS JULIE AND NICK!! More

Helped me from the start. Very Friendly Efficient NO Helped me from the start. Very Friendly Efficient NO xx tactics Straight forward Although I was not able to get the car I wanted I left feeli Helped me from the start. Very Friendly Efficient NO xx tactics Straight forward Although I was not able to get the car I wanted I left feeling like tthey did not waste my time. Very professional staff and atmosphere. More

My experience at Grubbs Infiniti was the best car buying experience that I've ever had!!! The service was excellent and a very professional atmosphere!! Grubbs should hold clinics for other dealerships to experience that I've ever had!!! The service was excellent and a very professional atmosphere!! Grubbs should hold clinics for other dealerships to observe and learn the proper way to sale cars!! More

Grubbs Infiniti has a new customer for life. We recently purchased a used Infiniti at this dealership and experienced customer service that was second to none. From the minute we met Richard Smith, our sal purchased a used Infiniti at this dealership and experienced customer service that was second to none. From the minute we met Richard Smith, our salesman, we felt immediately at ease about purchasing a car from this outstanding dealership. I have bought many cars over my lifetime, and this was by far the BEST car buying experience I have ever had. Richard was knowledgeable, polite and always willing to go "above and beyond" to answer our questions and provide us with the highest customer service. This dealership is top-notch. Even after we bought our car, Richard and this dealership continue to provide us with outstanding customer service. Clearly, this dealership understands the meaning of the word "customer service". I would recommend this dealership to ANYONE out there looking for a new infiniti or a used car. You will not want to go anywhere else to buy your car after going to Grubbs Infiniti in Euless! A customer for life!!! More

First checked out Sewell Dallas and they wouldn't work with us on a good deal..then went to Sewell Lexus in Dallas - worst service around. I was already done looking by that point but decided to check out with us on a good deal..then went to Sewell Lexus in Dallas - worst service around. I was already done looking by that point but decided to check out Grubbs sice it was on my way home. I wish I didn't waste time at the other dealerships because as soon as we walked in we were treated so well. Steve was straight to the point, honest, friendly, asked questions, and a I felt like he really cared what I wanted in a car. I narrowed it down to the G37 and I love it! He was so helpful and even gave me a great deal on my trade in. I felt like I made the best decision! Steve was wonderful and so was Nick who took care of the financing..The best part is when we were walking out, a gentlemen we didn't meet earlier, went out of his way to congratulate us and said "Welcome to the Grubbs family". I couldn't be happier with my decision! I will continue to buy my future cars at Grubbs Infiniti. More