Grubbs INFINITI

Helped me from the start. Very Friendly Efficient NO Helped me from the start. Very Friendly Efficient NO xx tactics Straight forward Although I was not able to get the car I wanted I left feeli Helped me from the start. Very Friendly Efficient NO xx tactics Straight forward Although I was not able to get the car I wanted I left feeling like tthey did not waste my time. Very professional staff and atmosphere. More

My experience at Grubbs Infiniti was the best car buying experience that I've ever had!!! The service was excellent and a very professional atmosphere!! Grubbs should hold clinics for other dealerships to experience that I've ever had!!! The service was excellent and a very professional atmosphere!! Grubbs should hold clinics for other dealerships to observe and learn the proper way to sale cars!! More

Grubbs Infiniti has a new customer for life. We recently purchased a used Infiniti at this dealership and experienced customer service that was second to none. From the minute we met Richard Smith, our sal purchased a used Infiniti at this dealership and experienced customer service that was second to none. From the minute we met Richard Smith, our salesman, we felt immediately at ease about purchasing a car from this outstanding dealership. I have bought many cars over my lifetime, and this was by far the BEST car buying experience I have ever had. Richard was knowledgeable, polite and always willing to go "above and beyond" to answer our questions and provide us with the highest customer service. This dealership is top-notch. Even after we bought our car, Richard and this dealership continue to provide us with outstanding customer service. Clearly, this dealership understands the meaning of the word "customer service". I would recommend this dealership to ANYONE out there looking for a new infiniti or a used car. You will not want to go anywhere else to buy your car after going to Grubbs Infiniti in Euless! A customer for life!!! More

First checked out Sewell Dallas and they wouldn't work with us on a good deal..then went to Sewell Lexus in Dallas - worst service around. I was already done looking by that point but decided to check out with us on a good deal..then went to Sewell Lexus in Dallas - worst service around. I was already done looking by that point but decided to check out Grubbs sice it was on my way home. I wish I didn't waste time at the other dealerships because as soon as we walked in we were treated so well. Steve was straight to the point, honest, friendly, asked questions, and a I felt like he really cared what I wanted in a car. I narrowed it down to the G37 and I love it! He was so helpful and even gave me a great deal on my trade in. I felt like I made the best decision! Steve was wonderful and so was Nick who took care of the financing..The best part is when we were walking out, a gentlemen we didn't meet earlier, went out of his way to congratulate us and said "Welcome to the Grubbs family". I couldn't be happier with my decision! I will continue to buy my future cars at Grubbs Infiniti. More

Great service, all the guys treated me as if I was buying a new car. I would definitely come back as a repeat customer and recommend other looking for a used / new car. Also can't forget Marc the finance g a new car. I would definitely come back as a repeat customer and recommend other looking for a used / new car. Also can't forget Marc the finance guy, thanks for staying up late. More

Excellent. Good job Robert olegario and Robert Olsen. Customer Service is great. I would definitely recommend This dealer to my friends. Rates are good too. Customer Service is great. I would definitely recommend This dealer to my friends. Rates are good too. More

Had a great experience at Grubbs Infiniti. Robert Olegario was our sale person, he was professional and a pleasure to work with him. He did not play any games, like Plano dealership did, there was Olegario was our sale person, he was professional and a pleasure to work with him. He did not play any games, like Plano dealership did, there was no haggling over price and interest rate. This was my second car I purchase there and I know now to just go back to them and forget all the rest.... Nick the finance manager was great too!!! They are truly the best and worth the drive. More

Great personal attention to detail. Salesman Jeff Armstrong and Finance Manager Nick Amendelaro were polite, professional and infommative. The dealership has "Old Time" sevices that have been forgott Armstrong and Finance Manager Nick Amendelaro were polite, professional and infommative. The dealership has "Old Time" sevices that have been forgotten in other dealerships. I have purchased may cars over the years all makes and models.I would rate Grubbs Infinity as the best buying experiences I have had. Best Regards. Ronald Duncan More

Make sure you check all your documents before you sign! The one time I failed to do so, I get lied to. When negotiating my sale price, they said they would pay my balance on my current vehicle (another Inf The one time I failed to do so, I get lied to. When negotiating my sale price, they said they would pay my balance on my current vehicle (another Infiniti I got from Grubbs). I asked Ralph are you sure Grubbs is going to pay for my vehicle, he said yes. Came back and lowered my monthly payment by $100. What I failed to look at, was the final official document with all the numbers. They did not pay my previous vehicle like they had promised, they rolled in that negative balance into my new car price. I didn't catch it because they had a big sale going on for 2012 vehicles. I will not do business with Grubbs again! More

Disappointing visit last month. Went to Grubbs with the intent to purchase new 2012/2013 Infiniti(s). I felt the sales person treated me like I was unable to afford an Infiniti (kind of a snob and talk dow intent to purchase new 2012/2013 Infiniti(s). I felt the sales person treated me like I was unable to afford an Infiniti (kind of a snob and talk down to me)and my girlfriend thought he was flirting with her to an extreme. We were both very uncomfortable and promptly left without making it inside. My intent was to purchase with cash, so monies were not an issue. I ended up buying my 2 new vehicles from another nearby dealership without issue. Sorry my prior experience with Grubbs years ago was great, but this was not the case here. I live local and wanted to buy local. Maybe next time I am in the market my Grubbs experience will have a better outcome. Maybe more sensativity training for the sales people would be well advised. More