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Grubbs INFINITI

Grapevine, TX

Overview
Reviews
Vehicles
4.8
2,035 Reviews
Call Dealership (817) 809-2600
View Awards

1500 E State Hwy 114

Grapevine, TX

76051

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Showing 2,035 reviews

September 13, 2023

They have always treated me as a valued customer from the very beginning about 15-20 years I’ve been doing business with Grubbs. Their customer service is TOPS. More

by Charlotte.Carroll58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ISAAC MARQUEZ
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Dec 10, 2023 -

Grubbs INFINITI responded

Hi, we appreciate your positive review of your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

September 11, 2023

Kept abreast about my vehicle from start to finish. Excellent customer service experience.. I am very pleased. More

by sagranville
Recommend Dealer
Yes
Employees Worked With
Mitchell
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Dec 10, 2023 -

Grubbs INFINITI responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 11, 2023

Total professionalism from Emmanuel Cross and his team. Mandy in finance explained everything so well and tried hard to get me the best deal! More

by dryanengland
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emmanuel Cross
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Dec 10, 2023 -

Grubbs INFINITI responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs INFINITI, Ltd.! If you have any further questions, please give us a call. We're always happy to help!

September 09, 2023

I’ve been going here for many years and I always have a great experience with the service team. Very professional and friendly staff. More

by kelseyalbers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
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Dec 10, 2023 -

Grubbs INFINITI responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs INFINITI, Ltd.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 08, 2023

Alex and Vanessa are an awesome team. They provided outstanding customer service on my QX60 purchase. I will definitely return to buy my next Infiniti! More

by James C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex and Vanessa
Report | Print
Dec 10, 2023 -

Grubbs INFINITI responded

Hi James, thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs INFINITI, Ltd.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 08, 2023

Exceptional and professional service. Great communication every step of the repair. Got my vehicle back in a timely manner. Highly recommend service from this dealership. More

by Jtrent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tran
Report | Print
Dec 10, 2023 -

Grubbs INFINITI responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs INFINITI, Ltd.! Thanks again for the recommendation, and have an amazing day!

September 07, 2023

Always friendly and respectful with your vehicle. They make sure you want have problems by checking before hand to make sure you’re vehicle runs properly . More

by Mstiger1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Ogle, Danny Prudencio
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Dec 12, 2023 -

Grubbs INFINITI responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs INFINITI!

September 03, 2023

Great service from Both John Omotola (Sales Consultant) and Kevin Tran ( service consultant).will recommend both always. More

by babsobj1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tran , JOHN OMOTOLA
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Dec 12, 2023 -

Grubbs INFINITI responded

We are so happy to read such a great review about Grubbs INFINITI, Ltd.!

September 01, 2023

Our service rep Chaz was great. He provided updated information throughout the process. Grubbs service department is by far our best experience. Thank you More

by russ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chaz
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Dec 12, 2023 -

Grubbs INFINITI responded

Russ, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Grubbs INFINITI, Ltd..

August 31, 2023

Adolfo was extremely kind and helpful! I didn’t feel pressured to buy anything and he helped me find a car that I love! Very grateful to have had him as a salesperson! More

by Kat G
Recommend Dealer
Yes
Employees Worked With
Adolfo Hernandez
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Dec 12, 2023 -

Grubbs INFINITI responded

Kat, we're happy you found our staff to be so supportive during your experience here at Grubbs INFINITI, Ltd..

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