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Grubbs INFINITI

Grapevine, TX

4.8
2,172 Reviews
The Grubbs family has been in the automobile business since 1948 and we are still family owned and operated. We serve as your DFW INFINITI dealer, Fort Worth INFINITI dealer, Dallas INFINITI dealer, as well as the state of Texas and the entire nation for your new and used INFINITI needs. You'll witness our unique philosophy of great customer service in everything we do, from our superior line of new and pre-owned luxury automobiles, to our service facilities, and our unyielding commitment to making your experience of buying and owning an INFINITI as rewarding as driving one. Our web site will help you find the new or used car or SUV you are looking for, as well as introduce you to the Infiniti Total Ownership Experience. Whether you are thinking about a purchase or lease, our online inventory will make it easy to choose the right vehicle for you. Take a closer look at the Q50 and Q70 Sedans, Q60 Coupe, QX50, QX60, QX70 and the QX80. Please feel free to contact us, or better yet, visit our showroom. We look forward to meeting you in person in the near future.
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1500 E State Hwy 114

Grapevine, TX

76051

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Showing 2,172 reviews

May 31, 2024

The sales representative provided excellent customer service and was very attentive to my specific needs. More

by Jaquettakelly
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
jerred drake
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

We took our 2015 Infiniti QX60 into Grubbs Infiniti Garpevine due to a rumble/knocking in the engine. Our service advisor, Andrew, was very helpful and knowledgeable on what the issue most likely was. More

by zdkerr
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Recommend Dealer
Yes
Employees Worked With
Andrew
May 30, 2024

Our salesman was Austin. He was very knowledgeable about not only the QX60 but also the Audi Q60 that was the other car I was looking into. He sold the value in the Infinity More

by Jimjoswick
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Mandy Matanga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Hare - would rate him 5 stars
May 30, 2024

What an excellent experience! Andrew Shannon is a champion of customer service! A million thanks to a great team! More

by rbrochon
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Recommend Dealer
Yes
Employees Worked With
Andrew Shannon
May 28, 2024

Best experience ever! I received expert analysis and assistance from Andrew, he went above and beyond. My repairs were great, kudos to the technicians! More

by Raw
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Recommend Dealer
Yes
Employees Worked With
Andrew and Cole
May 29, 2024 -

Grubbs INFINITI responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 28, 2024

Alan Alfano is an amazing person he made my experience at the dealership exceptional. The best purchase experience I ever had. More

by dr233601
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mandy Matanga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Synder
May 30, 2024 -

Grubbs INFINITI responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

May 22, 2024

Friendly environment. The experience in question was with Matthew Bennett, as I was having a job done in service. Mr. Bennett was the epitome of an astute and professional More

by Dave
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Recommend Dealer
Yes
Employees Worked With
Matthew Bennett
May 30, 2024 -

Grubbs INFINITI responded

Hi Dave, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 19, 2024

I always have a good experience with the Grubbs service department. The employees are friendly, helpful and knowledgeable. It’s a pleasure to work with them. More

by BA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole
May 30, 2024 -

Grubbs INFINITI responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

May 14, 2024

Professional and polite, it is a very smooth process from beginning to end. I appreciate your help, Andrew Shannon More

by alocke
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Andrew Shannon
May 30, 2024 -

Grubbs INFINITI responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 10, 2024

I had a very good experience at Grubbs during my latest oil change . They are always very thorough with the car inspection , but provided me with flexibility. What I really appreciated at them is they al More

by Sorin
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Luke Snowden
May 29, 2024 -

Grubbs INFINITI responded

Hi Sorin, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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