Grubbs INFINITI

Richard Smith actually made the car-buying process a pleasure. Throughout the transaction, he was courteous, professional, and low-keyed. When the time comes to purchase another vehicle, I'll definite pleasure. Throughout the transaction, he was courteous, professional, and low-keyed. When the time comes to purchase another vehicle, I'll definitely want to do business with Richard again. More

I recently purchased a used 2010 Cadillac Escalade from Grubbs and I used Kevin Schultz as my salesman. I live 300 Miles from their dealership and Kevin met me half way to purchase the car, which is somet Grubbs and I used Kevin Schultz as my salesman. I live 300 Miles from their dealership and Kevin met me half way to purchase the car, which is something the other dealers would not do. Kevin was very helpful throughout the whole process. Kevin was also very honest with me through out the whole process. Now I had one problem with the dealership and It really has nothing to do with the salesman. We purchased the car at the Woodlands Mall where we met Kevin. We test drove the car it started up perfect. Kevin left heading back to Dallas. We parked the car looked at all the gadgets for about 5 minutes and then proceeded to start the car and the battery was dead from the dome light being on for 5 minutes and the running boards operating when we opened the doors. Once we finally got vehicle home my mechanic checked battery and the battery was weak. The mechanic said if the battery was checked yesterday like your receipt from Grubbs said it was then it would have defiantly showed the battery was weak. So $150.00 dollars later I have new battery and the car is running great. So I suggest when buying a vehicle at Grubbs use Kevin Schultz as salesman and bring your own battery tester! More

We came in looking at cars found one we liked and sat down to start to work out a deal we ran into a small hiccup but nothing major. Then Pete the sales manager came in and after once he came in I was no down to start to work out a deal we ran into a small hiccup but nothing major. Then Pete the sales manager came in and after once he came in I was not impressed he had a degrading tone everytime we spoke and eventually richard said we could take the car home while we try to work things out, this was on a saturday well we spoke to pete on wednesday and told hIm on wednesday that it would be monday before we could finalize everything and he said ok thn friday we were woth our family for the holidays and pete started harrasing us with phone calls and then came to our house being extremely rude and unprofessional and used profanity towards me. At first I was impressed with them but how how rude and unprofessional pete was towards me and the fact that he came to my house and used profanity was very inappropriate and I will not be doing buisness with them now or in the future. More

We purchased a new 2013 Infiniti G37 last Monday from Aaron Schwartz. I called him at 10am on Monday and told him what I was looking for and would come by on my lunch break. I admit, I rushed him b/c I Aaron Schwartz. I called him at 10am on Monday and told him what I was looking for and would come by on my lunch break. I admit, I rushed him b/c I was leaving town the next day for business. Aaron had 3 cars ready for me when I arrived and told me all the options and prices while we were taking the test drive. It was his kindness, preparedness, and willing to go that extra mile that made us choose to buy an Infiniti from him rather than Sewell Infiniti. He really above and beyond in a short amount of time. We purchased the car and drove it home that night. I appreciate him even putting a big red bow on the top for my early Christmas present. I will definitely recommend him to my friends! It is because of him that I have a great new car in my driveway! Tawn Brocksch Harrison More

THE PEOPLE!!!!! This is my second purchase at this THE PEOPLE!!!!! This is my second purchase at this dealership ('13 JX, '12 EX). WOW, what a great buying experience. I don't feel like I just purc THE PEOPLE!!!!! This is my second purchase at this dealership ('13 JX, '12 EX). WOW, what a great buying experience. I don't feel like I just purchased a car. I feel like I joined a Family. Thanks to Sam and the entire Grubbs Team. More

All employees were friendly and extremely helpful. Offered a great deal over the phone, better than what I received in my own home town. They trusted my trade description, sight unseen and offered me Offered a great deal over the phone, better than what I received in my own home town. They trusted my trade description, sight unseen and offered me an excellent deal. More

It was very nice to deal with a car salesmen that did not push a sale but rather worked with you to make sure you as the client were happy. I would work with this person in the future for buying another car push a sale but rather worked with you to make sure you as the client were happy. I would work with this person in the future for buying another car More

Robert did a great job of finding a new QX56 for my wife and I. Brandon worked the deal for me and was easy to work with. Nick financed me through infiniti. They are great people to work with and I really a and I. Brandon worked the deal for me and was easy to work with. Nick financed me through infiniti. They are great people to work with and I really appreciate them driving over 200 miles to deliver my new QX56. Thanks so much!!!! Kyle More

What an outstanding experience. My wife and I bought a used QX56 from Grubbs a couple of weeks ago and have been nothing but pleased with the entire process from start to finish. These folks are very cus used QX56 from Grubbs a couple of weeks ago and have been nothing but pleased with the entire process from start to finish. These folks are very customer oriented. Bobby Nicholson (Bobby G) was our salesman. He was patient, kind, and more than accomodating to us during the process of finding a car that was right for us. Bobby truly went above and beyond in finding us the right car and the right deal. I must say this experience has changed my perspective a bit about car dealerships and how they operate. The Grubbs family has done an outstanding job here getting the right people and providing outstanding service at a more than fair value. I am an over analytical and very much a synical consumer, but it is without any hesitation that I highly recommend you check out this dealership for your next car buying experience. Thank you! Brandon Byrd More

So the wife and I went to Grubbs to look at the M37, not really expecting to purchase anything but really to just check out the car. After asking the receptionist for a sales person, Julie Pearson was call really expecting to purchase anything but really to just check out the car. After asking the receptionist for a sales person, Julie Pearson was called to the front. She was VERY friendly and helpful right from the get go. She is very knowledgeable of the products and her job and was absolutely able to answer all of our questions. After going for a test drive, i was sold but since it was going to the the wife's car it was really her decision. After working up some numbers and being just a bit apart, Julie asked if there was anyway to make something work. Her attitude made us feel at ease. In the end we were able to find common ground. She actually acted like she was having fun. A quality you don't find in many sales agents. Nick was also very polite while filling out the finance paperwork. It was an absolute joy to work with these individuals. Everyone of the employees that i meant were extremely kind. THANKS JULIE AND NICK!! More