Grubbs INFINITI

"Exceptional, Outstanding Grubbs Infiniti Rocks !!" We had the best car sales experience ever,ever,ever!!!. Stan Kappus is an Awesome salesman. We have purchased numerous vehicles new and used, this was We had the best car sales experience ever,ever,ever!!!. Stan Kappus is an Awesome salesman. We have purchased numerous vehicles new and used, this was by far our best experience. He was professional, knowledgeable, helpful, patient and courteous! He has a great sense of humor and worked hard to negotiate the sale in a stress free and timely manner. We arrived at the end of the day approximately 1 hour before closing on a Saturday. We were not rushed or pressured to make any decisions. Steve Malley, sales manager, also stepped in to assist with our sale to assure we being taking care of and questions or concerns had been addressed. They made us feel super special! Although the service department had closed, it did not stop them both from coming out to make sure we knew how to operate the convertible G37 we purchased. They covered the radio, navigation, convertible and everything they could think of until we could get back on Monday when the service department was open if we had more questions. Oh yes I can't forget cool calm Nick Amandelaro, finance guy he was a treasure to work with as well. The close of day on Saturday he was still cool, calm, patient and professional to perfection! I came back on Monday and Stan still took time to introduce all the service department and part department team! Can't say enough about this "Awesome Family/Team orientated" staff we had the pleasure of working with at Grubbs Infinite!!!! More

Awesome experience! From the time of arrival until the deal was completed was about 2hrs. The entire experience was awesome and friendly. We were greeted almost immediate From the time of arrival until the deal was completed was about 2hrs. The entire experience was awesome and friendly. We were greeted almost immediately and directed to our salesman, everyone was polite, smiling and courteous. The negotiations were straightforward with no hassles, the finance was exactly the same. The longest part of the transaction was the test drive. The vehicle was exactly as described online and what we were looking for. I can't say enough about the dealership, very happy in every way. More

Highly recommend Grubbs Infiniti We had the pleasure of working with Price Clark when purchasing our car today. He was the most kind and easy to work with salesman we have ever had! H We had the pleasure of working with Price Clark when purchasing our car today. He was the most kind and easy to work with salesman we have ever had! He made us feel like we were a part of their family. The process was quick and easy. Our Finance guy, Mark, was also a pleasure to work with. I know we will certainly be going back for our next car purchase! More

I Highly recommend Grubbs Infinity!!! Price Clark was absolutely the Best salesman I've ever had to work with. I have never been more pleased in a purchase of buying a new vehicle ever! P Price Clark was absolutely the Best salesman I've ever had to work with. I have never been more pleased in a purchase of buying a new vehicle ever! Price was extremely kind, very patient , a great listener and truly understood the meaning of customer service. Price was very considerate to my needs and made my buying experience an absolute joy! I have been driving my new car for over a week now and have already been contacted by Price To make sure I was still satisfied with my new car and to see if there were any questions or needs to be made. I don't remember ever in all the years of buying a vehicle having a salesman care enough to follow up after the deal is done! Extremely pleased. The finance department was very stress free and made my entire experience run very smooth. I Highly recommend Grubbs infinity and Price Clark as your Salesman you will be very impressed!! I can't recommend Nick Amandelario, and Wes Hayes any higher as well! Grubbs Infinity Euless was and is the best dealership I have ever done business with. !! More

Best car sales experience I've ever had. Ken was very professional and worked with us to get us what we wanted. I didn't feel the normal pressure I've felt at other dealerships in the past, Ken was very professional and worked with us to get us what we wanted. I didn't feel the normal pressure I've felt at other dealerships in the past, and it was a refreshing change. This is the second vehicle we've bought from Grubbs and we are very satisfied. More

Not Impressed I did buy from Grubbs Infiniti and I am enjoying my Infiniti product. However, my buying experience was not as smooth or as good as I had hoped it wo I did buy from Grubbs Infiniti and I am enjoying my Infiniti product. However, my buying experience was not as smooth or as good as I had hoped it would be, but that being said, my biggest complaint occurred when I received a rude email after my purchase. I received a survey from Infiniti asking to rate my experience with Grubbs Infiniti and I obliged and filled it out and sent it back. I was being honest about my experience and rated the dealership and the salesman to reflect that. Please keep in mind, I did not solicit this survey it was sent to me. A few days after I completed the survey and sent it I received a very offensive email from the salesman telling me that my survey giving him and the dealership bad marks had upset him and cost him and his family money that would take him months to recover from. Are you kidding me Grubbs Infiniti ? How immature of someone who claims to be a professional. To Grubbs Infiniti, I say to you, if you do not want consumers to give their honest opinion of their experience with your dealership, then do not solicit and send me a survey. The post purchase email after my survey was completely uncalled for and very unprofessional. A simple email saying thanks for buying our product at our dealership would have been appropriate, not an email yelling at me for marks I gave on a survey. I do not want to hear from this immature salesperson again. More

Cannot say enough good things about our experience STOP!!! Before you go anywhere else, please check out Grubbs Infiniti This was our second buying experience with Grubbs in the past two years - Pleas STOP!!! Before you go anywhere else, please check out Grubbs Infiniti This was our second buying experience with Grubbs in the past two years - Pleasant doesn't even do the buying experience here justice. From the moment we made our first phone call to the final purchase and everything in between, no pressure, no hovering, no lack of consideration, no demeaning of your trade in, no rushing, just NO negatives. WE cannot recommend Grubbs any stronger. More

Great buying experience I was thinking about purchasing another vehicle for a very long time. I did a lot of research before I made the decision to actually go by a dealershi I was thinking about purchasing another vehicle for a very long time. I did a lot of research before I made the decision to actually go by a dealership and start looking at vehicles I would like to own. I had a budget in mind and a price range I would not go over. I was looking at Grubbs Infiniti website and I noticed a 2011 G37S with low mileage and the perfect exterior/interior color. I looked at the Carfax and I noticed that it was a one owner vehicle, no accidents, coming off a 3yr lease. After a couple of weeks of looking online at the vehicle I decided to go by Grubbs and take a look at the car. I went early in the morning because I had my mind set that I was not going to buy, just look. When I arrived I looked over the car and it was in perfect condition. You could tell that it was well taken care of. That is the one thing you never know is how someone else teats their vehicles. After looking at the G37S and the other cars on the lot I was about to leave when Sayed Azhar approached me. He asked me which vehicle I was looking at. I told him the G37S. He asked if I wanted to take a look inside. He proceeded to get the keys to the car. I took a look inside and it was just as clean inside as it was outside. I decided to take the car for a test drive. The car drove like a brand new car. Everything was tight, smooth, and very quiet. Once we arrived back at the dealer we started to discuss my purchasing options. I still was not looking to purchase yet but as we began to talk I needed to know all the facts so I decided to fill out the application and begin the car buying process. Sayed made me feel very comfortable every step of the way. Once my car was appraised, credit app reviewed by finance Sayed came back and presented me my options. I looked over the options and I still was not swayed to purchase. Sayed asked me what my concerns were. I told him my concerns and that I decided to wait for to purchase the car. I asked Sayed if I could take the car for a longer test drive and Sayed recommended that I take the car for the weekend. I had never experienced this type of buying experience at a car dealership. I took the car for the weekend. The car was great. I had never driven an Infiniti before. The power from the V6 and handling of the sports suspension was amazing. At the end of the weekend I brought the car back and still decided to wait. Sayed never pressured me to purchase the vehicle. He said he would keep me informed about the G37S and any other vehicles I might be interested in. Sayed and I stayed in contact for almost three weeks. I sent him a message to see if the car was still available and it was. At that point I decided to purchase and we came to terms on purchasing the vehicle all over the phone and via text which was my preferred method of communication. I did not want to sit at the dealer all day. We agreed on a date and time for me to come by the dealership and the process went very smoothly thanks to Mark McWhorter in finance. I am very happy with my purchase. I would definitely recommend Grubbs Infiniti and please ask for Sayed when you go to Grubbs. He gives a new meaning to buying a car. More

The Harris family Sayed is a very friendly,hard working salesperson. He was able to get me in a newer car with more warranty and good payments. I will always send more Sayed is a very friendly,hard working salesperson. He was able to get me in a newer car with more warranty and good payments. I will always send more people to him. More

Gmc truck The two people that helped me were very friendly and helpful. They helped me trade in my old vehicle and into another one. The vehicle I got was 2010 The two people that helped me were very friendly and helpful. They helped me trade in my old vehicle and into another one. The vehicle I got was 2010 GMC Sierra Crew Cab Texas Edition. More