
Grubbs INFINITI
Grapevine, TX
Filter Reviews by Keyword
By Type
Showing 2,108 reviews
Great Customer Service! Brought car to me 3 hours away! I searched and searched and searched for the right car and Grubbs Infiniti, specifically Sayed Azher, did a great job in delivering exactly what I was I searched and searched and searched for the right car and Grubbs Infiniti, specifically Sayed Azher, did a great job in delivering exactly what I was looking for. They not only dropped the car off to me 3 hours away from the dealership, but they also were able to take my trade back to the dealership. It was the easiest car buying experience I've ever had. The car was in great shape, except for a minor ding in the driver's door that they did not disclose, but nonetheless I am extremely happy with my new vehicle and with Grubbs Infiniti! More
Wonderful experience.....fast & painless! I am very pleased with my overall experience at Grubbs Infiniti! Due to two layoffs, my credit is not the best so I was very apprehensive about purch I am very pleased with my overall experience at Grubbs Infiniti! Due to two layoffs, my credit is not the best so I was very apprehensive about purchasing a vehicle. I reached out to Sayed late Friday morning on 11/15/14 via phone and after a few text, e-mails and conversations, he told me I was approved (within my budget). Later that afternoon, I picked up my car. Sayed was very professional, friendly & understanding . Ivan (in finance) was also professional, friendly & understanding. I could go on and on about my positive experience. I am a very happy Grubbs Infiniti customer! More
DONT TRUST THIS GUYS LIARS THEY SHOULD BE CALLED IM FROM HOUSTON TX,,I SAW A CAR AND SEND THE APPLICATION ONLINE,,THEY CALL SAYING I WAS APPROVED AND THE CAR WAS MINE ALREADY ALL THEY NEED IT WAS A IM FROM HOUSTON TX,,I SAW A CAR AND SEND THE APPLICATION ONLINE,,THEY CALL SAYING I WAS APPROVED AND THE CAR WAS MINE ALREADY ALL THEY NEED IT WAS A FEW DOCUMENTS,,THEN I MADE A REASEARCH ONLINE ABOUT MY CAR AND I SAW IT WAS ON EBAY AT THE SAME TIME SO I CALL THIS GUY STEVE GLYNN AND HE SAY DONT WORRY ABOUT IT THE CAR IS YOURS IVE BEEN DOING THIS FOR 30 YEARS SO THE NEXT MORNING HE SEND ME A MESSAGE SAYING THE CAR WAS SOLD TO SOMEBODY SO I CALL THE MANANGER OF USED DEPARTMENT AND HE SAID YOU ARE APPROVED BUT WE DONT HOLD CARS FOR NOBODY IS SOMEBODY ELSE WALK IN HE CAN BUY IT AND I TOLD HIM THATS UNFAIR WHY DO THEY LIED TO ME THEY NEED TO WAIT FOR THE CUSTOMER WHO FIRST COMES,, SO NEVER TRUST THIS GUYS More
Quick, Easy, Painless Car Buying Experience! We worked with Sayed and the rest of the Grubbs team and thanks to their amazing service I walked out of there with a beautiful car that I am so proud We worked with Sayed and the rest of the Grubbs team and thanks to their amazing service I walked out of there with a beautiful car that I am so proud to drive. I was in a complicated situation with my previous car and they patiently helped me work through the issues. The car I bought is new to me but also looks brand new even though it is used. It is in great condition! It was truly a hassle free experience with 5-star service. I look forward to continuing my relationship with Grubbs and Sayed. More
Excellent service Very satisfied with the overall purchase process. It was very quick to purchase the car over the phone. The entire process was only two days in order Very satisfied with the overall purchase process. It was very quick to purchase the car over the phone. The entire process was only two days in order to get the car. More
GREAT SERVICE I am simply amazed on the service I received upon arriving at Gruubs, this is a hassle free dealership and they are above top notch service, Price was I am simply amazed on the service I received upon arriving at Gruubs, this is a hassle free dealership and they are above top notch service, Price was the best sales person I have ever worked with and he knew right away what I wanted and sent me away smiling with just that, I did not plan on leaving with a car but I sure am glad I went to Grubbs... I will let everyone know about the staff and the service... HAPPY LADY!! More
5 star dealership all around I was beyond impressed by the all-around 5 star excellent customer service! All my questions and concerns were addressed without feeling rushed. I nev I was beyond impressed by the all-around 5 star excellent customer service! All my questions and concerns were addressed without feeling rushed. I never felt pressured to buy something that I was not 100% satisfied with. Everyone worked to get me a deal that I felt more than satisfied with. I am extremely appreciative for your service. I will definitely recommend your dealership to others! More
Good purchasing experience Grubbs Infiniti has a high class purchasing environment. I was purchasing used car and the one I looked at is in a good condition. Very clean. Sayed, Grubbs Infiniti has a high class purchasing environment. I was purchasing used car and the one I looked at is in a good condition. Very clean. Sayed, the agent I worked with is very friendly. The price of the vehicle is a lit bit high but negotiable. In all, the purchasing experience is very good. More
Grubbs Infiniti...best of the best. Best car buying experience ever. I never felt pressured at all, unlike past experiences. Stan Kappas was great from start to finish. My finance advise Best car buying experience ever. I never felt pressured at all, unlike past experiences. Stan Kappas was great from start to finish. My finance adviser Ivan Martinez could not have been more pleasant to deal with. Both Stan and Ivan are great representatives for Grubbs Infiniti!! More
overall everything is very excellent I am very happy over my sale person and my timeing is very good at the time of service and over all i am satisfied of my sale man I am very happy over my sale person and my timeing is very good at the time of service and over all i am satisfied of my sale man More