
Grubbs INFINITI
Grapevine, TX
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HVAC issue on 2016 QX-60 - Returned to shop 5 times - Poor communication , poor understanding of scope of work. No one should have to return to the service center five times for the same issue. Poor communication , poor understanding of scope of work. No one should have to return to the service center five times for the same issue. More
I had a great experience getting my car repaired. Being from out of state, it was refreshing to be treated so professionally and courteously, and for our car to be repaired in a timely manner. Being from out of state, it was refreshing to be treated so professionally and courteously, and for our car to be repaired in a timely manner. More
Salesman John Omotola - I live in Tulsa and recently purchased a new Infiniti QX60 Sensory for my wife from Grubbs Infiniti in Grapevine. I had the good fortune to work with salesman John Omotola who w purchased a new Infiniti QX60 Sensory for my wife from Grubbs Infiniti in Grapevine. I had the good fortune to work with salesman John Omotola who was extremely detail oriented and conscientious. He provided excellent information and guidance throughout the entire process, all the way to ensuring transport delivery of the vehicle to my Tulsa address. He was kind, courteous, and very transparent and honest. His shepherding us with very consistent communication and updates took the stress out of the purchase. I would strongly recommend his services upon your next car purchase...from anywhere. John arranged for the waiver of the delivery fee which made getting the exact car we wanted with delivery to our door a breeze. I found it liberating not to be a captive to the local dealers. Great experience and my wife is loving her luxurious vehicle she received stress-free! Thank you, John! More