Grubbs INFINITI

Amazing, from start to finish!! Absolutely the BEST automobile purchasing experience every! From the moment we walked in the door, we were greeted with smiles and complete friendline Absolutely the BEST automobile purchasing experience every! From the moment we walked in the door, we were greeted with smiles and complete friendliness from all! We ended up purchasing a new QX60 the same day. More

SHADY DEALERSHIP! dealership forged recall documents so they could sell me a JX35! They admitted to doing it! Then they sold the car to someone else and Infiniti had a dealership forged recall documents so they could sell me a JX35! They admitted to doing it! Then they sold the car to someone else and Infiniti had a stop sell on it! Not trustworthy at all. More

Stellar Pre-Owned Car Experience I worked with Corey Isaac on a purchase of a pre-owned vehicle. I had to drive up from Austin to pick it up. Corey and the Grubbs team was very accomm I worked with Corey Isaac on a purchase of a pre-owned vehicle. I had to drive up from Austin to pick it up. Corey and the Grubbs team was very accommodating and very easy to work with. The dealership is beautiful with all the amenities you need to wait comfortably. More

Amazing I totaly recomend this place to anyone trying to find a good deal in a pre owned vehicle, it was a pleasure to make business . I totaly recomend this place to anyone trying to find a good deal in a pre owned vehicle, it was a pleasure to make business . More

Peter Idusogie It is rare, in the automobile industry to run into a dealership where you experience exceptional service. Most of us familiar with the auto industry, It is rare, in the automobile industry to run into a dealership where you experience exceptional service. Most of us familiar with the auto industry, loathe going to buy a car. The stories of discomfort, dishonesty and outright disrespect if you are a woman are endless. Yet, when I went to Grubbs Infiniti in Grapevine in Texas, the World’s largest Infiniti dealership, I was well received and experience nothing short of world class service. Quite frankly, I was taken by surprise not knowing what to expect. Was it the ultra-modern facility that amused me? No, Was it the flashy cars Infiniti are known to have with bleeding edge technology No! It was one man, the salesman that greeted me and his mannerism, professionalism and smile took me by storm. Peter Idusosgie is an exceptional fellow who conducts his job in a spirit of excellence, ever so sensitive to our specific desires and budget priorities. My wife and I were looking for a run around vehicle that we could drive for a few years before deciding on something more expensive to buy in the future. Peter embarked on a thorough search and went above and beyond what most salesmen would do to get us the exact vehicle we wanted. We sensed his superiors were getting frustrated with the time he was spending with us but he remained unmoved and focused on the task at hand. He has great patience and understands the desires and needs of his customers. He doesn’t try to sell them what they don’t want and never asked for. He makes suggestions and looks for approbation from the customer. Needless to say we were completely satisfied with his temperament, approach and professionalism. He comes highly recommended. Oh by the way, he is certified to sell both pre-owned and new cars so you can go to him regardless of what car you are buying. In a nutshell if they are two ways to describe him I will say Integrity and caring. If you are contemplating buying a vehicle and you are looking for that salesman that would show genuine concern for what you want, It is Peter Idusogie. A gem and rare breed in the auto industry who is not afraid to tell you what you need to know even though it might cost him the sale. Where can you find that kind of person. Well go to Grubbs Infiniti in Grapevine and ask for him or call him at 817-359-4039 to make sure he doesn’t have a day off when you get there. More

WELL DONE Grubbs Infinity! SO very grateful for the team at Grubbs Infinity. Our salesman, Peter Idusogie was careful and considerate, worked hard on our behalf and followed thr SO very grateful for the team at Grubbs Infinity. Our salesman, Peter Idusogie was careful and considerate, worked hard on our behalf and followed through on the promises he made. I would definitely purchase a vehicle from the Grubbs family and Peter again! Thanks guys! More

PETER IDUSOGIE It is rare, in the automobile industry to run into a dealership where you experience exceptional service. Most of us familiar with the auto industry, It is rare, in the automobile industry to run into a dealership where you experience exceptional service. Most of us familiar with the auto industry, loathe going to buy a car. The stories of discomfort, dishonesty and outright disrespect if you are a woman are endless. Yet, when I went to Grubbs Infiniti in Grapevine in Texas, the World’s largest Infiniti dealership, I was well received and experience nothing short of world class service. Quite frankly, I was taken by surprise not knowing what to expect. Was it the ultra-modern facility that amused me? No, Was it the flashy cars Infiniti are known to have with bleeding edge technology No! It was one man, the salesman that greeted me and his mannerism, professionalism and smile took me by storm. Peter Idusosgie is an exceptional fellow who conducts his job in a spirit of excellence, ever so sensitive to our specific desires and budget priorities. My wife and I were looking for a run around vehicle that we could drive for a few years before deciding on something more expensive to buy in the future. Peter embarked on a thorough search and went above and beyond what most salesmen would do to get us the exact vehicle we wanted. We sensed his superiors were getting frustrated with the time he was spending with us but he remained unmoved and focused on the task at hand. He has great patience and understands the desires and needs of his customers. He doesn’t try to sell them what they don’t want and never asked for. He makes suggestions and looks for approbation from the customer. Needless to say we were completely satisfied with his temperament, approach and professionalism. He comes highly recommended. Oh by the way, he is certified to sell both pre-owned and new cars so you can go to him regardless of what car you are buying. In a nutshell if they are two ways to describe him I will say Integrity and caring. If you are contemplating buying a vehicle and you are looking for that salesman that would show genuine concern for what you want, It is Peter Idusogie. A gem and rare breed in the auto industry who is not afraid to tell you what you need to know even though it might cost him the sale. Where can you find that kind of person. Well go to Grubbs Infiniti in Grapevine and ask for him or call him at 817-359-4039 to make sure he doesn’t have a day off when you get there. More

OFF THE CHARTS EXPERIENCE !!! I wish there were another five stars because in my opinion this dealership deserves a 10 out of five. I was very skeptical going to a big dealership a I wish there were another five stars because in my opinion this dealership deserves a 10 out of five. I was very skeptical going to a big dealership and since my experience at Crest Infiniti that was less than spectacular I ventured to Grubbs with a sour taste in my mouth. In between the two dealerships I stopped off at a couple of smaller car lots where the pressure was high but the car is priced aggressively. When I showed up a Grubbs I was met by Peter Idusogie with a genuine smile and a firm handshake. This guy was looking to make a friend and not a sale - he got both. After test driving two cars we agreed on a price and while the negotiation was a bit typical of a car dealership experience, my trust level and confidence in Peter was such that it was actually enjoyable and having the opportunity to talk to Chris Stiles, the new car sales director my decision was made. This was only the start of a great relationship and as long as I'm driving an Infiniti this will be my place. Not the deepest of discounts, but the fact that I was purchasing a low mileage vehicle with only one owner and a pristine record, I do not have anything to complain about. Jack Newton helped me with financing even though I had come to the dealership with what I felt was the best rate possible. Jack spent 45 minutes with me and found a lower rate for which I'm grateful. I will be returning to purchase the extended warranty and hold in high regard the advice of these individuals. I returned to the dealership after driving the car two days feeling a slight vibration in the steering wheel while breaking. I was immediately routed to Dana, in the service department who took my car turned the rotors, washed wax and vacuumed it provided a second key, and the cord necessary for smart phone connection without question and without charge. Every conversation and every relationship I have established with this dealership is genuine and all points to people who believe that they should treat others as they themselves would like to be treated. I think it's called the Golden rule, and each of these individuals went above and beyond to make our experience excellent. I strongly recommend if you want a good car buying experience you ask only for Peter Idusogie - this guy has a heart of gold and a genuine quest to help people and to educate them through the process. Call 469-203-3072 for your next car purchase Infiniti or otherwise. More

A Truly Amazing Experience Great customer service, no delays at any point during the car buying process. I live 5 hours away from Grubbs Infiniti. I made the trip there to trade Great customer service, no delays at any point during the car buying process. I live 5 hours away from Grubbs Infiniti. I made the trip there to trade in my vehicle, sign the pre-printed docs, went over the features and how-to's of my new 2016 QX60, and was on my way back home in an hour. Chris and Raza were excellent to work with and are very customer service friendly. Well done you guys!!! More

Aman is fantastic! Aman was very accommodating and helped us find the perfect car for our family. Dealership is very relaxed yet professional. Looking forward to a great Aman was very accommodating and helped us find the perfect car for our family. Dealership is very relaxed yet professional. Looking forward to a great relationship with Grubbs. More