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Grubbs INFINITI

Grapevine, TX

4.8
2,108 Reviews

1500 E State Hwy 114

Grapevine, TX

76051

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Showing 2,108 reviews

February 14, 2024

My service technician Tommy was fabulous. He spent a lot of time talking with the warranty company to make sure that they honored the warranty. The service was exceptional as one would expect More

by chucked4537
Recommend Dealer
Yes
Employees Worked With
Tommy
Feb 17, 2024 -

Grubbs INFINITI responded

Hello, we're happy you found our staff to be so supportive during your experience here at Grubbs INFINITI, Ltd.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 05, 2024

I was treated courteously and fairly. Cullen was quite helpful and responsive to my questions. He made sure I had the chance to check out a number of vehicle options before I made my deci More

by Patkdh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cullen King
Feb 09, 2024 -

Grubbs INFINITI responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 03, 2024

Great service and communication at Grubbs Infiniti , they took care of the problems my car had. More

by Tcoronas1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tran
Feb 08, 2024 -

Grubbs INFINITI responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 01, 2024

Kevin was my service advisor as I brought the QX60 in for a check engine light. Turns out rats had eaten at my engine wiring harness and did a number on it. He walked me through what needed to be done an More

by Mds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin my service advisor
Feb 05, 2024 -

Grubbs INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 31, 2024

Grubbs exceeds expectations for customer focus and satisfaction. They make every effort to ensure you have been taken care of and your issues are resolved to your satisfaction. It’s hard to ask more t More

by RCMorton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tran
Feb 03, 2024 -

Grubbs INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 31, 2024

I always get a premium service from grubb Infiniti team in grapevine. They are very professional in making customers feel good More

by rotimiaruz
Workmanship
Recommend Dealer
No
Employees Worked With
Mitchell
Feb 03, 2024 -

Grubbs INFINITI responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

January 30, 2024

Tommy was absolutely amazing and a true gentleman. His communication was above excellent. He kept me informed along the way and i greatly appreciate his approach in customer service. He is above excel More

by Bennie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
Feb 03, 2024 -

Grubbs INFINITI responded

Hi Bennie, thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs INFINITI, Ltd.! If you have any further questions, please give us a call. We're always happy to help!

January 27, 2024

The service advisor, Luke Snowden managed my vehicle concerns as a professional from the beginning to completion. More

by lee.sylvester01@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Snowden
Jan 30, 2024 -

Grubbs INFINITI responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 26, 2024

Tommy Morton and Infiniti are an AWESOME team. Honesty and courtesy go a long way with me! More

by Mayberryhomeoffice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Morton
Jan 29, 2024 -

Grubbs INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 26, 2024

Grubbs is my first and only choice. This Q50 is my third from Grubbs. It’s the only dealer for me! More

by Shane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmin Gonzalez
Jan 30, 2024 -

Grubbs INFINITI responded

Hi Shane, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Best wishes, Grubbs INFINITI, Ltd.

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