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Grubbs INFINITI
Grapevine, TX
2,172 Reviews
The Grubbs family has been in the automobile business since 1948 and we are still family owned and operated. We serve as your DFW INFINITI dealer, Fort Worth INFINITI dealer, Dallas INFINITI dealer, as well as the state of Texas and the entire nation for your new and used INFINITI needs.
You'll witness our unique philosophy of great customer service in everything we do, from our superior line of new and pre-owned luxury automobiles, to our service facilities, and our unyielding commitment to making your experience of buying and owning an INFINITI as rewarding as driving one. Our web site will help you find the new or used car or SUV you are looking for, as well as introduce you to the Infiniti Total Ownership Experience. Whether you are thinking about a purchase or lease, our online inventory will make it easy to choose the right vehicle for you. Take a closer look at the Q50 and Q70 Sedans, Q60 Coupe, QX50, QX60, QX70 and the QX80.
Please feel free to contact us, or better yet, visit our showroom. We look forward to meeting you in person in the near future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Workmanship
Service Time
Service Communication
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,172 reviews
July 13, 2024
Luke Snowden has been my service advisor for the past 6+ months. I’ve been a customer since 2016, on second vehicle (my choice to upgrade from a 2015 to a 2021), and I continue to have a favorable experienc months. I’ve been a customer since 2016, on second vehicle (my choice to upgrade from a 2015 to a 2021), and I continue to have a favorable experience. I’ve had different advisors and my experiences with each of them have been stellar. Dany Prudencio (3+ years) was my advisor before Luke. They are professional, personable, respectful and honest. Responsive and just Nice gentlemen. More
by mzexecutive8242
July 09, 2024
Our salesman, Jerry Snyder, and everyone at the dealership was friendly and super helpful with making sure we were satisfied. Jerry also made sure we knew everything about the operation of our new dealership was friendly and super helpful with making sure we were satisfied. Jerry also made sure we knew everything about the operation of our new QX60. More
by Sheila.Odom4789
June 20, 2024
Great service with a wonderful service advisor whose name is Mitchell Shutter. It is always a pleasure. .. is Mitchell Shutter. It is always a pleasure. .. More
by Debbie
June 20, 2024
Thank goodness for my extended warranty! My service advisor, Matthew was excellent with his communication lots of delays before the service center could even get started on my car, but at le My service advisor, Matthew was excellent with his communication lots of delays before the service center could even get started on my car, but at least they were able to provide a loaner the entire time More
by Lsk
Employees Worked With
Matthew Bennett
June 19, 2024
James and his team in the service department are awesome and always take care of what I need! Great bunch of guys that know what they are doing. and always take care of what I need! Great bunch of guys that know what they are doing. More
by Scrottell
June 19, 2024
Took forever to come to a deal. Then they were to get the car ready and didn't. Then they were to get the car ready and didn't. More
by Robert Suarez
Employees Worked With
June 18, 2024
Good customer service. It was a quick process and Mary Wiggins was a professional and respectful salesperson. I am pleased with my purchase and would recommend the dealersh It was a quick process and Mary Wiggins was a professional and respectful salesperson. I am pleased with my purchase and would recommend the dealership to family and friends. More
by Felicia H
Employees Worked With
Mary Wiggins
June 18, 2024
Andrew Shannon pays attention and listens to the customer. I’m happy he id our new service writer since Dany got promoted. Thank you for assigning him to me. Very happy. customer. I’m happy he id our new service writer since Dany got promoted. Thank you for assigning him to me. Very happy. More
by Bwcornett50
