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Grubbs INFINITI

Grapevine, TX

Overview
Reviews
Vehicles
4.8
2,091 Reviews
Call Dealership (817) 809-2600
View Awards

1500 E State Hwy 114

Grapevine, TX

76051

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Showing 2,091 reviews

January 04, 2024

Excellent service, knowledgeable team , respectful. Service was prompt and efficient . I would recommend Grubbs for all your auto needs.. More

by becky.kervin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Snowden
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Jan 07, 2024 -

Grubbs INFINITI responded

Hi, thank you so much for your positive comments about Grubbs INFINITI, Ltd.! We hope to be of service to you again in the future. Best wishes, Grubbs INFINITI, Ltd.

January 03, 2024

Great experience all around and warm, friendly environment with friendly sales team members and Management. More

by bdupree
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
G’Kheira
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Jan 05, 2024 -

Grubbs INFINITI responded

Hi, we are so happy to read such a great review about Grubbs INFINITI, Ltd.! Thank you, and have a fantastic day!

January 01, 2024

Great dealership! Very customer oriented. No one but Grubbs touches our car. We are always pleased with their work. More

by jpiccos4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell
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Jan 04, 2024 -

Grubbs INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

January 01, 2024

Grubbs dealership is great. The facility is impressive and people are very nice. Luke is an outstanding advisor. More

by bwalsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
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Jan 04, 2024 -

Grubbs INFINITI responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 30, 2023

It took about 2. 5 hours to complete replacement of heater hoses, coolant flush, and car wash. Service was great More

by chucked4537
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
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Jan 02, 2024 -

Grubbs INFINITI responded

Hi, we appreciate your positive review of your recent experience with us! We hope to be of service to you again in the future. Best wishes, Grubbs INFINITI, Ltd.

December 30, 2023

Excellent service from beginning to end! !!Everyone friendly and respectful and assured me I would be out in a timely manner and they kept their word. More

by GFP
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Russell
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Jan 01, 2024 -

Grubbs INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 29, 2023

Customer service is superior to other dealerships I’ve used in the past. They are excellent on keeping you updated on the progress of your car through texts. We’ve bought two cars from Grubbs and couldn’t More

by harper.jan.h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Alvarado
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Jan 01, 2024 -

Grubbs INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 28, 2023

Adam my salesman was so helpful and sweet and made the process so easy! Also angela in finance was an absolutely doll and got me approved at a lower interest rate than I asked for. The whole process was s More

by Megan Peterson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angela and Tim from service, 5/5 stars, Abdallah Alzoubi
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Dec 29, 2023 -

Grubbs INFINITI responded

Hi Megan, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 26, 2023

I would do a negative number if I could. Bought an Infinity from them and since then car has been sold. Loan company has sent them and me a letter notifying the car was paid off. I calle More

by maguyver6969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Richard
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December 25, 2023

HVAC issue on 2016 QX-60 - Returned to shop 5 times - Poor communication , poor understanding of scope of work. No one should have to return to the service center five times for the same issue. More

by hillmonclark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colton , Jiovanni & Danny
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