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Grubbs INFINITI

Grapevine, TX

4.8
2,035 Reviews

1500 E State Hwy 114

Grapevine, TX

76051

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Showing 2,035 reviews

October 22, 2023

Their detail cleaning is not very detailed. Pricing is expensive. Not sure if I will bring my car back to Grubbs for other work. More

by mybigjim51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Doolen
Dec 09, 2023 -

Grubbs INFINITI responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

October 20, 2023

Amazing, seamless experience! Isaac was a delight and worked with our busy schedule! Highly recommend if you are looking at an Infiniti! More

by kb_burel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Marquez
Dec 10, 2023 -

Grubbs INFINITI responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Grubbs INFINITI, Ltd. Thanks again for the recommendation, and have an amazing day!

October 18, 2023

I experienced great service. My consultant did an excellent job...she was super helpful, knowledgeable More

by Ddps414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Kinney, vJaidan Givens
Dec 10, 2023 -

Grubbs INFINITI responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs INFINITI, Ltd.! We are always more than happy to assist you if anything else comes up. Take care!

October 15, 2023

I appreciate your prompt response and expertise in solving my service and other technical issues related to my qx60 23 More

by ronald49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Dec 09, 2023 -

Grubbs INFINITI responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

October 14, 2023

Mitch and everyone at Grubbs was very attentive to our vehicle needs and worked with us to get the needed repairs/maintenance for our SUV. We appreciate their quick turnaround and the ease of swapping th More

by aggieemers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell
Dec 10, 2023 -

Grubbs INFINITI responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs INFINITI, Ltd.! If you have any further questions, please give us a call. We're always happy to help!

October 13, 2023

My service advisor is a great asset to Grubbs Infiniti. Grubbs Infiniti took great care of my service on my vehicle and everyone was very nice and friendly! More

by debenparo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Doolen
Oct 13, 2023 -

debenparo responded

My service advisor is a great asset to Grubbs Infiniti. Grubbs Infiniti took great care of my service on my vehicle and everyone was very nice and friendly!

October 13, 2023

Great place to do business very fast and professional don’t waste your time will sure do business there again More

by Millsap
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales director Raza Inthanongsack, Raza I
Dec 10, 2023 -

Grubbs INFINITI responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 10, 2023

Buying my new car from Grubbs was so easy and rewarding! Adolf was a great help and walked me through the car buying process step-by-step! He was very knowledgeable about every car on the lot (including tho More

by Payton.e.johnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adolfo Hernandez, Mandy Matanga
Dec 10, 2023 -

Grubbs INFINITI responded

Hi, thank you for taking the time to leave a review for us at Grubbs INFINITI, Ltd. We're happy we could meet your expectations! We do hope we can be of assistance in the future. Take care!

October 07, 2023

Grubbs is a great dealership! Very custom focused and friendly. They have a good space to wait, have coffee and work via their desks and WiFi. More

by Blissann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jiovanni
Dec 10, 2023 -

Grubbs INFINITI responded

Hi, thank you so much for your positive comments about Grubbs INFINITI, Ltd.! We are always more than happy to assist you if anything else comes up. Take care!

October 06, 2023

Great job on communicating with me about my car the whole time. Very professional and friendly. Chaz was great. More

by Naresh Shrestha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chaz, JOHN OMOTOLA
Dec 09, 2023 -

Grubbs INFINITI responded

Hi Naresh, we are very happy to have provided you with such a positive experience! We hope you have a great day!

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