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Grubbs INFINITI

Grapevine, TX

Overview
Reviews
Vehicles
4.8
2,108 Reviews
Call Dealership (817) 809-2600
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1500 E State Hwy 114

Grapevine, TX

76051

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Showing 2,108 reviews

March 04, 2024

My experience today was seemless. Ken Tran was very professional and provided excellent customer service... More

by Ms. Washington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Tran
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May 29, 2024 -

Grubbs INFINITI responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs INFINITI, Ltd.! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 04, 2024

The team pulled together and rectified all of the concerns that were shared. Communication was frequent and informative! More

by Whitniii’s mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni and Daisy in the service department., Danny Prudencio
Report | Print
May 29, 2024 -

Grubbs INFINITI responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 27, 2024

Everything from finding a car to purchasing car was smooth sailing and pain free . Thankful for such dedicated service and support staff ! The entire process was almost too good to be true . More

by anecia1992
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacobe, Emmanuel Cross, Michael Trammell
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Mar 02, 2024 -

Grubbs INFINITI responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 27, 2024

I made an online purchase and they made everything quick and simple. Got me approved, got a great deal, along with a nice warranty on a pre-owned vehicle. The most painless car buying experience I've ever h More

by K Butts
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe O'Day, Michael Trammell
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Mar 02, 2024 -

Grubbs INFINITI responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 23, 2024

Luke Snowden kept me in the loop during my service visit. Explained everything thoroughly and satisfactorily. He is my go too guy at Grubbs More

by Little Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Snowden
Report | Print
Feb 27, 2024 -

Grubbs INFINITI responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 23, 2024

Freindly, professional explains repairs clearly. The waiting room was clean and relaxing. I will be coming back again. More

by b.bibbs1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brain Steven
Report | Print
Feb 27, 2024 -

Grubbs INFINITI responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Feb 27, 2024 -

b.bibbs1 responded

Thanks for the great service

February 22, 2024

The service was excellent from the beginning to the end. Quality and experience with Grubbs Infiniti are the Best. Kevin is a very kind and prepared Service advisor More

by homerormz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, Danny Prudencio
Report | Print
Feb 26, 2024 -

Grubbs INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 21, 2024

Grubbs Infiniti always goes above and beyond with their service! Kevin and team were fantastic! More

by GENO.lopez1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tran, Julie Kinney
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Feb 26, 2024 -

Grubbs INFINITI responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

February 20, 2024

My work was completed in timely manner and with professionalism. I have been a part of this dealership for years. More

by jncnfamily4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Hays, JOHN OMOTOLA, Cedric Walker
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Feb 24, 2024 -

Grubbs INFINITI responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 17, 2024

Chastian the service manager is the best there is! He went above and beyond to give the best service possible! More

by d_mcgiboney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chastian
Report | Print
Feb 23, 2024 -

Grubbs INFINITI responded

Hi, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

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