
Grubbs INFINITI
Grapevine, TX
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Tommy was absolutely amazing and a true gentleman. His communication was above excellent. He kept me informed along the way and i greatly appreciate his approach in customer service. He is above excel His communication was above excellent. He kept me informed along the way and i greatly appreciate his approach in customer service. He is above excellent. More
In and out in a few hrs. Good selection of well maintained used vehicles. 2nd time I've purchased from Grubb's, one new and 1 used. Good selection of well maintained used vehicles. 2nd time I've purchased from Grubb's, one new and 1 used. More
Very professional and knowledgeable about their product and ways to deliver the deal you are seeking. No high pressure, all efforts are geared to finding the right fit, moneywise and carwise, for you as a and ways to deliver the deal you are seeking. No high pressure, all efforts are geared to finding the right fit, moneywise and carwise, for you as an individual. Really felt like they were working for me and doing the best they could. More
Joe was amazing. Experience started when I sent a request online about a car listed on your website. I'm an hour away, and Joe responded with a video of the car ins Experience started when I sent a request online about a car listed on your website. I'm an hour away, and Joe responded with a video of the car inside and out. I did not receive that from any other dealers I reached out to while researching vehicles. Then upon arriving to look at cars Joe was extremely knowledgeable and kind. He is definitely an asset salesman and creates a welcoming environment. We came back later in the week to pick up the car and Joe rolled out the red carpet. Such an amazing experience for our son getting his first car. He also sat in the vehicle with our son and showed him everything, working to connect his device to the car as well. We did find a cracked lense in the front camera and Joe along with the GM took wonderful care of us to assure we could come back for the repair. We did return after the holidays to find Joe had us all set up with an appointment, loaner vehicle, and valet return on our car. I cannot thank him enough for taking time to really help us through the process. A++++ customer service for sure. I will highly recommendhim to all our friends and family. More