Grubbs INFINITI

You are not just a customer of Grubbs Infiniti , they treat you like part of their family. Amazing deals and service. treat you like part of their family. Amazing deals and service. More

I spoke with Mr. Corey Isaac prior to arriving to Grubbs Infiniti regarding the Q50 that interested me online. Once I arrived Corey greeted me in the parking lot with Corey Isaac prior to arriving to Grubbs Infiniti regarding the Q50 that interested me online. Once I arrived Corey greeted me in the parking lot with a huge contagious smile. He was very friendly, professional, and trustworthy. I highly recommend Corey Isaac. More

I had a great experience at the hey Grubbs this Friday. Dany and Tommy took care of me. Thanks Dany and Tommy took care of me. Thanks More

Chaz Velarde and the team ant Grubbs dealerships are amazing and kind every time. Always efficient and get everything done promptly with great communication. Highly recommend! amazing and kind every time. Always efficient and get everything done promptly with great communication. Highly recommend! More

Good experiences dealing that dealer. Pending sales issue were resolved in timely manner. I recommend Emmanuel the salesman for your next car sale. Pending sales issue were resolved in timely manner. I recommend Emmanuel the salesman for your next car sale. More

Leased a brand new Infiniti QX 80. We requested at purchase that our license plates be transferred. The experience through front-end sales was fine. Once we went back to "finance", We requested at purchase that our license plates be transferred. The experience through front-end sales was fine. Once we went back to "finance", we spent 3 hours sitting in a hallway waiting for the finance people to handle the transaction with no one checking on us, giving us any estimate of time remaining, or status. Once we completed purchase, the time on our temporary tags expired it took so long to hear from them. Ultimately, our plates were not transferred, we waited almost 10 weeks for plates, and again, no one called us or gave us an update. I called and was told, "it takes time, sir". When I found that my plates were not transferred, I called and was directed to accounting who never returned my call or my email. The car is obnoxious. The USB chargers work intermittently, sensors seem off, the cameras don't work consistently, and the car does not turn on consistently with button press. We took it in for service and were told they could not make the car do ANY of the things we complained of. We took it back and continued experiencing these things. We documented all of it in video as it beeped constantly, alarm/honked at us after we left the vehicle. I took it back in for service and it has been a week that they have had the car and no one has reached out with any update. I called today and got voicemail and a helpful AI that told me they respond better by text so I agreed to texting. "None" is listed as my service advisor in the text and None is not writing me back. If I could give 0 stars I would. This dealership has been an awful experience since I leased the vehicle. If I could trade it in immediately, I would. We do have a loan car so we're not out a vehicle. The loan car functions significantly better than ours. More

Appreciate the prompt service and the service valet delivering my vehicle to me at my home. delivering my vehicle to me at my home. More

Adolfo Hernandez helped me out at Grubbs INFINITI. He was very friendly, trustworthy, and professional. He made the process of trading in my old car in for a new pre-owned SUV seamless. Couldn't recom He was very friendly, trustworthy, and professional. He made the process of trading in my old car in for a new pre-owned SUV seamless. Couldn't recommend working with him enough! More

The dealership service department was very friendly and professional. Would definitely recommend everyone taking their vehicles there professional. Would definitely recommend everyone taking their vehicles there More

The dealership is very eat and clean. Everyone on the staff I came in contact with was very pleasant and helpful. Everyone on the staff I came in contact with was very pleasant and helpful. More