Grubbs INFINITI

Outstanding customer service, was very impressed with sales woman Meagan Bishop she was extremely knowledgeable and helpful no doubt I will come to her for my next car purchase. sales woman Meagan Bishop she was extremely knowledgeable and helpful no doubt I will come to her for my next car purchase. More

So many buried charges it will make your head spin. One of the worst buying experiences of my life. Saw an Infinity on line, asked what his bottom line was, then asked for all the line item charges tac One of the worst buying experiences of my life. Saw an Infinity on line, asked what his bottom line was, then asked for all the line item charges tacked on to it. Even the tax was padded, $1500 for nebulous charges, the State charges $138.50 for plates and registration, they wanted $495 for the same thing. Every line item is loaded with additional profit somewhere. When I started questioning Mike Higgins on these costs, he never answered the questions, and abruptly discontinued communications, rather than being up front about it. I'd rather they simply say "This is $1500 additional for us" rather than them him & haw about some fantasy charges that really don't exist. They epitomize the stereotypical car salesman and dealership. And after two weeks of no communications from him, he has the nerve, after discontinuing our conversation, to ask me if I am still interested in a car? This is one dealership and salesperson to avoid, unless you like to play games and enjoy seeing padded line charges on top of the vehicle cost. To say I am disgusted with this dealership and experience would be an understatement. More

Great people and dealership. I haven't ever had a bad experience at this dealership. Thank you for your kindness and the outstanding job you do. experience at this dealership. Thank you for your kindness and the outstanding job you do. More

Awesome team ! Quick, efficient , reasonable! Whole squad are beasts ! Pulled up to purchase my lease. They got me a good rate but the payment was kind of steep. However that’s due to my credit so I had To t are beasts ! Pulled up to purchase my lease. They got me a good rate but the payment was kind of steep. However that’s due to my credit so I had To take what I got! Will always go back! More

Every single time I visit for car maintenance and or service, the folks at Grubbs extend only professional and excellent customer service! Happy customer I am! service, the folks at Grubbs extend only professional and excellent customer service! Happy customer I am! More

I always have a good experience when coming to Grubbs. Today was extraordinary as I was offered a loaner car while my car was being serviced. This was the first time offered instead of waiting another 2 h Today was extraordinary as I was offered a loaner car while my car was being serviced. This was the first time offered instead of waiting another 2 hrs. Thank you Julie (service Dept). PS... I missed the snacks. More

Great experience at Grubbs!!! I did not know my vehicle could get that clean!!! I will definitely be returning for others services in the future.. could get that clean!!! I will definitely be returning for others services in the future.. More

Yesell,Thank you for all of your help and the greatest Yesell, Thank you for all of your help and the greatest costumer service ever. It was a great experience overall thanks to you (Yesell Sira) and A Yesell, Thank you for all of your help and the greatest costumer service ever. It was a great experience overall thanks to you (Yesell Sira) and Angela Steinsdoerfe. More

I really like how the Grubbs Infinity helped us to get the best deal that fitted our budget. They have really good customer service. They are friendly. the best deal that fitted our budget. They have really good customer service. They are friendly. More